{"id":24040,"date":"2021-05-04T11:57:25","date_gmt":"2021-05-04T04:57:25","guid":{"rendered":"https:\/\/reti.vn\/blog\/?p=24040"},"modified":"2021-05-06T09:03:41","modified_gmt":"2021-05-06T02:03:41","slug":"4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san","status":"publish","type":"post","link":"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/","title":{"rendered":"4 c\u00e1ch x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0 tr\u1ecdng t\u00e2m trong b\u1ea5t \u0111\u1ed9ng s\u1ea3n"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>Ph\u01b0\u01a1ng th\u1ee9c kinh doanh l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m l\u00e0 m\u1ed9t c\u00e1ch mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc v\u00e0 sau khi b\u00e1n h\u00e0ng \u0111\u1ec3 th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng kinh doanh l\u1eb7p l\u1ea1i, n\u00e2ng cao l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u1ea3i thi\u1ec7n s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m tr\u1ecdng \u00e2m trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y c\u1ee7a <a href=\"https:\/\/reti.vn\/\" class=\"rank-math-link\">RETI<\/a>.<\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung b\u00e0i vi\u1ebft<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a14237397343\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a14237397343\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/#Phuong_phap_tiep_can_khach_hang_trung_tam_la_gi\" >Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng trung t\u00e2m l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/#Tam_quan_trong_cua_viec_lay_khach_hang_lam_trung_tam\" >T\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/#4_cach_xay_dung_chien_luoc_lay_khach_hang_lam_trung_tam_hieu_qua\" >4 c\u00e1ch x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m hi\u1ec7u qu\u1ea3<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/#Biet_khach_hang_muon_gi\" >Bi\u1ebft kh\u00e1ch h\u00e0ng mu\u1ed1n g\u00ec<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/#Biet_duoc_tai_sao_khach_hang_roi_di_va_khach_hang_o_lai\" >Bi\u1ebft \u0111\u01b0\u1ee3c t\u1ea1i sao kh\u00e1ch h\u00e0ng r\u1eddi \u0111i v\u00e0 kh\u00e1ch h\u00e0ng \u1edf l\u1ea1i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/#Do_luong_muc_do_hai_long_cua_khach_hang\" >\u0110o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/#Dau_tu_vao_moi_quan_he_lau_dai\" >\u0110\u1ea7u t\u01b0 v\u00e0o m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/#3_cach_bat_bien_de_xay_dung_moi_quan_he_ben_vung\" >3 c\u00e1ch b\u1ea5t bi\u1ebfn \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/#The_hien_moi_quan_tam_dich_thuc\" >Th\u1ec3 hi\u1ec7n m\u1ed1i quan t\u00e2m \u0111\u00edch th\u1ef1c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/#Chu_dong_lang_nghe_khach_hang\" >Ch\u1ee7 \u0111\u1ed9ng l\u1eafng nghe kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/#Hop_ly_hoa_trai_nghiem\" >H\u1ee3p l\u00fd h\u00f3a tr\u1ea3i nghi\u1ec7m<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Phuong_phap_tiep_can_khach_hang_trung_tam_la_gi\"><\/span>Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng trung t\u00e2m l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m c\u00f3 ngh\u0129a l\u00e0 l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng \u1edf m\u1ecdi t\u01b0\u01a1ng t\u00e1c tr\u00ean m\u1ecdi ph\u01b0\u01a1ng di\u1ec7n d\u1ecbch v\u1ee5. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 m\u1ecdi \u0111i\u1ec3m ti\u1ebfp x\u00fac trong h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n &#8211; t\u1eeb t\u00ecm ki\u1ebfm c\u1ee7a google gi\u00fap kh\u00e1ch h\u00e0ng kh\u00e1m ph\u00e1 th\u01b0\u01a1ng hi\u1ec7u cho \u0111\u1ebfn qu\u00e1 tr\u00ecnh giao d\u1ecbch  &#8211; \u0111\u1ec1u l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m \u0111\u1eb7c bi\u1ec7t cho kh\u00e1ch h\u00e0ng. C\u00e1c m\u00f4i gi\u1edbi th\u1ef1c s\u1ef1 \u0111\u1eb7t kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m thu th\u1eadp d\u1eef li\u1ec7u t\u1eeb nhi\u1ec1u k\u00eanh, ngu\u1ed3n kh\u00e1c nhau v\u00e0 l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1c th\u00f4ng tin li\u00ean l\u1ea1c c\u00f3 li\u00ean quan v\u00e0o \u0111\u00fang th\u1eddi \u0111i\u1ec3m.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" data-src=\"https:\/\/i.imgur.com\/Temixrz.jpg\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><figcaption>L\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m c\u00f3 ngh\u0129a l\u00e0 l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng \u1edf m\u1ecdi t\u01b0\u01a1ng t\u00e1c tr\u00ean ph\u01b0\u01a1ng di\u1ec7n d\u1ecbch v\u1ee5<\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u1ed1i v\u1edbi kinh doanh b\u1ea5t \u0111\u1ed9ng s\u1ea3n, \u0111\u00e2y l\u00e0 m\u1ed9t c\u00e1ch ph\u00e1t tri\u1ec3n quan h\u1ec7 kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch c\u00e1 nh\u00e2n h\u00f3a. Lu\u00f4n \u0111\u1ec3 \u00fd quan t\u00e2m \u0111\u1ebfn vi\u1ec7c \u0111\u00e1p \u1ee9ng nhu c\u1ea7u kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng tr\u00ean m\u1ecdi k\u00eanh, m\u1ecdi c\u00e1ch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>T\u00ecm hi\u1ec3u th\u00eam: <a href=\"https:\/\/reti.vn\/blog\/bat-mi-6-cach-lang-nghe-khach-hang-cho-moi-gioi-bds\/\" class=\"rank-math-link\">B\u1eadt m\u00ed 6 c\u00e1ch gi\u00fap m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n l\u1eafng nghe kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t<\/a><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tam_quan_trong_cua_viec_lay_khach_hang_lam_trung_tam\"><\/span>T\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Theo nghi\u00ean c\u1ee9u c\u1ee7a Econsultancy th\u00ec c\u00f3 t\u1edbi 58% doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n \u0111\u1ec1u tin r\u1eb1ng vi\u1ec7c l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m s\u1ebd mang \u0111\u1ebfn k\u1ebft qu\u1ea3 t\u1ed1t cho doanh nghi\u1ec7p c\u1ee7a h\u1ecd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Khi b\u1ea1n \u0111\u1eb7t kh\u00e1ch h\u00e0ng l\u00e0m tr\u1ecdng t\u00e2m c\u1ee7a doanh nghi\u1ec7p v\u00e0 k\u1ebft h\u1ee3p n\u00f3 v\u1edbi qu\u1ea3n tr\u1ecb quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM), b\u1ea1n s\u1ebd thu th\u1eadp \u0111\u01b0\u1ee3c c\u00e1c s\u1ed1 li\u1ec7u, cung c\u1ea5p cho b\u1ea1n c\u00e1i nh\u00ecn 360 \u0111\u1ed9 \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y sau \u0111\u00f3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00ed d\u1ee5:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8211; B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 hi\u1ec3u h\u00e0nh vi mua, s\u1edf th\u00edch v\u00e0 m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8211; B\u1ea1n c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c c\u01a1 h\u1ed9i \u0111\u1ec3 t\u1ea1o s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 cho nh\u1eefng kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t c\u1ee7a m\u00ecnh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8211; B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 ph\u00e2n kh\u00fac kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean nh\u1eefng kh\u00e1ch h\u00e0ng chi ti\u00eau nhi\u1ec1u nh\u1ea5t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kh\u00f4ng ch\u1ec9 t\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng c\u00f3 \u00fd ngh\u0129a kinh doanh t\u1ed1t m\u00e0 nghi\u00ean c\u1ee9u c\u1ee7a Deloitte v\u00e0 Touche cho th\u1ea5y r\u1eb1ng c\u00e1c c\u00f4ng ty l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m c\u00f3 l\u1ee3i nhu\u1eadn cao h\u01a1n 60% so v\u1edbi c\u00e1c c\u00f4ng ty kh\u00f4ng t\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>T\u00ecm hi\u1ec3u th\u00eam: <a href=\"https:\/\/reti.vn\/blog\/3-ky-thuat-don-gian-de-tao-mot-cuoc-hen-voi-khach-hang-tiem-nang\/\" class=\"rank-math-link\">3 k\u1ef9 thu\u1eadt \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 t\u1ea1o m\u1ed9t cu\u1ed9c h\u1eb9n v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/a><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_cach_xay_dung_chien_luoc_lay_khach_hang_lam_trung_tam_hieu_qua\"><\/span>4 c\u00e1ch x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m hi\u1ec7u qu\u1ea3<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Biet_khach_hang_muon_gi\"><\/span>Bi\u1ebft kh\u00e1ch h\u00e0ng mu\u1ed1n g\u00ec<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Y\u00eau c\u1ea7u s\u1ed1 m\u1ed9t \u0111\u1ec3 m\u1ed1i quan h\u1ec7 gi\u1eefa kh\u00e1ch h\u00e0ng &#8211; m\u00f4i gi\u1edbi, m\u00f4i gi\u1edbi &#8211; kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c h\u00e0i h\u00f2a ch\u00ednh l\u00e0 s\u1ef1 hi\u1ec3u bi\u1ebft \u0111\u1ed1i ph\u01b0\u01a1ng. M\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n c\u1ea7n ph\u1ea3i bi\u1ebft kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh mu\u1ed1n g\u00ec, c\u1ea7n g\u00ec, nhu c\u1ea7u \u1edf m\u1ee9c \u0111\u1ed9 n\u00e0o v\u00e0 k\u1ef3 v\u1ecdng th\u1ef1c ti\u1ec5n c\u1ee7a h\u1ecd. V\u1edbi m\u1ee5c \u0111\u00edch n\u00e0y, b\u1ea1n s\u1ebd c\u1ea7n thu th\u1eadp m\u1ed9t s\u1ed1 ph\u1ea3n h\u1ed3i gi\u00fap b\u1ea1n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p h\u00e0nh \u0111\u1ed9ng, c\u1ee5 th\u1ec3:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" data-src=\"https:\/\/i.imgur.com\/UdehoL1.jpg\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><figcaption>L\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m l\u00e0 hi\u1ec3u kh\u00e1ch h\u00e0ng c\u1ea7n g\u00ec<\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u1ea3o s\u00e1t \u00fd ki\u1ebfn kh\u00e1ch h\u00e0ng<\/strong>: S\u1eed d\u1ee5ng c\u00e1c b\u1ea3ng bi\u1ec3u kh\u1ea3o s\u00e1t thu th\u1eadp \u00fd ki\u1ebfn t\u1eeb c\u00e1c tin nh\u1eafn, email&#8230; S\u1eed d\u1ee5ng k\u1ebft h\u1ee3p c\u00e1c c\u00e2u h\u1ecfi \u0111\u00f3ng v\u00e0 m\u1edf \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c ki\u1ebfn \u200b\u200bth\u1ee9c ch\u00ednh x\u00e1c v\u1ec1 k\u1ef3 v\u1ecdng v\u00e0 nh\u1eadn x\u00e9t c\u1ee7a kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Th\u00f4ng qua m\u1ea1ng x\u00e3 h\u1ed9i:<\/strong> M\u1ed9t \u0111i\u1ec1u tuy\u1ec7t v\u1eddi v\u1ec1\u00a0m\u1ea1ng x\u00e3 h\u1ed9i\u00a0l\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u01b0\u1ee3c t\u1ef1 do n\u00f3i nh\u1eefng l\u1eddi t\u1eeb trong tr\u00e1i tim m\u00ecnh. Nh\u01b0 v\u1eady, h\u1ea7u h\u1ebft c\u00e1c b\u00ecnh lu\u1eadn m\u00e0 h\u1ecd \u0111\u1ec3 l\u1ea1i tr\u00ean h\u1ed3 s\u01a1 c\u1ee7a c\u00e1c c\u00f4ng ty xu\u1ea5t ph\u00e1t t\u1eeb \u0111\u1ed9ng l\u1ef1c c\u1ee7a ch\u00ednh h\u1ecd \u0111\u1ec3 truy\u1ec1n \u0111\u1ea1t nh\u1eefng g\u00ec h\u1ecd th\u1ef1c s\u1ef1 ngh\u0129 v\u00e0 c\u1ea3m th\u1ea5y. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n c\u00f3 th\u1ec3 h\u1ecdc \u0111\u01b0\u1ee3c nhi\u1ec1u \u0111i\u1ec1u v\u1ec1 th\u00e1i \u0111\u1ed9 v\u00e0 h\u00e0nh vi c\u1ee7a h\u1ecd b\u1eb1ng c\u00e1ch quan s\u00e1t nh\u1eefng ph\u00e1t bi\u1ec3u c\u1ee7a h\u1ecd. B\u1ea1n c\u00e0ng quan s\u00e1t nhi\u1ec1u kh\u00e1ch h\u00e0ng, b\u1ea1n s\u1ebd c\u00e0ng bi\u1ebft \u0111\u01b0\u1ee3c nhi\u1ec1u \u0111i\u1ec1u h\u1ecd th\u00edch v\u00e0 kh\u00f4ng th\u00edch, \u0111i\u1ec1u n\u00e0y r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3i ph\u00e1p v\u01b0\u1ee3t qu\u00e1 mong \u0111\u1ee3i c\u1ee7a h\u1ecd.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u1ea3o s\u00e1t th\u00f4ng qua s\u1ef1 ki\u1ec7n<\/strong>: M\u1ed9t s\u1ef1 ki\u1ec7n giao l\u01b0u kh\u00e1ch h\u00e0ng gi\u00fap b\u1ea1n c\u00f3 th\u1ec3 nh\u1eadn bi\u1ebft tr\u1ef1c ti\u1ebfp nh\u1eefng nhu c\u1ea7u c\u1ee7a t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau. \u0110\u1ea3m b\u1ea3o \u0111\u1eb7t n\u00f3 \u1edf m\u1ed9t v\u1ecb tr\u00ed thu h\u00fat kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n. B\u1ea1n th\u1eadm ch\u00ed c\u00f3 th\u1ec3 b\u1eaft g\u1eb7p nh\u1eefng&nbsp;kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng&nbsp;\u0111ang kh\u00e1m ph\u00e1 nh\u1eefng g\u00ec b\u1ea1n ph\u1ea3i cung c\u1ea5p.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>T\u00ecm hi\u1ec3u th\u00eam: <a href=\"https:\/\/reti.vn\/blog\/7-cach-thuong-luong-voi-khach-hang-ve-gia-va-yeu-cau-giam-gia\/\" class=\"rank-math-link\">7 c\u00e1ch th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u1edbi kh\u00e1ch h\u00e0ng v\u1ec1 gi\u00e1 v\u00e0 y\u00eau c\u1ea7u gi\u1ea3m gi\u00e1<\/a><\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Biet_duoc_tai_sao_khach_hang_roi_di_va_khach_hang_o_lai\"><\/span>Bi\u1ebft \u0111\u01b0\u1ee3c t\u1ea1i sao kh\u00e1ch h\u00e0ng r\u1eddi \u0111i v\u00e0 kh\u00e1ch h\u00e0ng \u1edf l\u1ea1i<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Theo b\u00e1o c\u00e1o c\u1ee7a Tr\u01b0\u1eddng Kinh doanh Harvard tuy\u00ean b\u1ed1 r\u1eb1ng, t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng t\u0103ng 5% d\u1eabn \u0111\u1ebfn l\u1ee3i nhu\u1eadn t\u0103ng 25% &#8211; 95%. V\u00e0 ph\u1ea7n l\u1edbn nh\u1ea5t 65% ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a m\u1ed9t doanh nghi\u1ec7p \u0111\u1ebfn t\u1eeb c\u00e1c kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i. \u0110i\u1ec1u n\u00e0y n\u00f3i l\u00ean t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng l\u00e0 \u0111\u1ed9ng l\u1ef1c ch\u00ednh th\u00fac \u0111\u1ea9y doanh thu c\u1ee7a m\u1ed9t nh\u00e0 kinh doanh.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Do \u0111\u00f3, hi\u1ec7n nay c\u00e1c nh\u00e0 m\u00f4i gi\u1edbi th\u00e0nh c\u00f4ng \u0111ang t\u00ecm ki\u1ebfm kh\u00f4ng ng\u1eebng ngh\u1ec9 ph\u01b0\u01a1ng ph\u00e1p m\u1edbi \u0111\u1ec3 \u0111\u1ea7u t\u01b0 v\u00e0o vi\u1ec7c gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i, thay v\u00ec c\u1ed1 g\u1eafng t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng m\u1edbi.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8211; C\u00f3 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng m\u1edbi c\u00f3 th\u1ec3 t\u1ed1n k\u00e9m h\u01a1n g\u1ea5p 5 l\u1ea7n so v\u1edbi gi\u1eef kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8211; T\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng t\u0103ng 2% c\u00f3 t\u00e1c \u0111\u1ed9ng t\u01b0\u01a1ng t\u1ef1 \u0111\u1ebfn l\u1ee3i nhu\u1eadn khi c\u1eaft gi\u1ea3m 10% chi ph\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8211; Trung b\u00ecnh, c\u00e1c doanh nghi\u1ec7p m\u1ea5t kho\u1ea3ng 10% c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng m\u1ed7i n\u0103m.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ch\u00eca kh\u00f3a \u0111\u1ec3 th\u00e0nh c\u00f4ng \u1edf \u0111\u00e2y l\u00e0 hi\u1ec3u t\u1ea1i sao m\u1ecdi ng\u01b0\u1eddi r\u1eddi \u0111i v\u00e0 t\u1ea1i sao m\u1ecdi ng\u01b0\u1eddi v\u1eabn l\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p m\u00ecnh. M\u1ed9t m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n bi\u1ebft c\u00e1ch duy tr\u00ec kh\u00e1ch h\u00e0ng cao th\u00ec ph\u00e1t tri\u1ec3n c\u00e0ng nhanh h\u01a1n nh\u1eefng m\u00f4i gi\u1edbi kh\u00f4ng ch\u00fa tr\u1ecdng v\u00e0o kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kh\u1ea3o s\u00e1t cho th\u1ea5y, 68% kh\u00e1ch h\u00e0ng r\u1eddi \u0111i v\u00ec h\u1ecd cho r\u1eb1ng b\u1ea1n kh\u00f4ng quan t\u00e2m \u0111\u1ebfn h\u1ecd. \u0110\u1eebng \u0111i theo con \u0111\u01b0\u1eddng l\u01b0\u1eddi bi\u1ebfng v\u00e0 h\u00e3y nhanh ch\u00f3ng t\u01b0\u01a1ng t\u00e1c v\u1edbi h\u1ecd b\u1eb1ng c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n th\u1ef1c v\u1edbi kh\u00e1ch h\u00e0ng, h\u1ecfi t\u1ea1i sao h\u1ecd r\u1eddi \u0111i. \u0110i\u1ec1u n\u00e0y s\u1ebd cung c\u1ea5p cho b\u1ea1n ph\u1ea3n h\u1ed3i ngay l\u1eadp t\u1ee9c c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 vi\u1ec7c s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n c\u00f3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd hay kh\u00f4ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tr\u00ean th\u1ef1c t\u1ebf, vi\u1ec7c giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0m n\u00ean \u0111i\u1ec1u k\u1ef3 di\u1ec7u trong vi\u1ec7c ph\u00e2n t\u00edch th\u1eddi gian. V\u00e0 b\u1ea1n c\u1ea7n ph\u1ea3i t\u00edch c\u1ef1c s\u1eed d\u1ee5ng t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh: \u0110i\u1ec7n tho\u1ea1i, email, trang web, tr\u00f2 chuy\u1ec7n tr\u1ef1c ti\u1ebfp v\u00e0 m\u1ea1ng x\u00e3 h\u1ed9i. Ph\u1ea3n h\u1ed3i c\u00f3 gi\u00e1 tr\u1ecb v\u1ec1 m\u1ee9c \u0111\u1ed9 b\u1ea1n ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng ch\u1ec9 l\u00e0 m\u1ed9t cu\u1ed9c \u0111i\u1ec7n tho\u1ea1i, m\u1ed9t email ho\u1eb7c m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t. \u0110\u01a1n gi\u1ea3n v\u1eady th\u00f4i.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" data-src=\"https:\/\/i.imgur.com\/Lg4qWsf.png\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><figcaption>\u0110o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 \u0111\u00fang v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng<\/figcaption><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Do_luong_muc_do_hai_long_cua_khach_hang\"><\/span>\u0110o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Theo m\u1ed9t nghi\u00ean c\u1ee9u, 80% c\u00e1c doanh nghi\u1ec7p n\u00f3i r\u1eb1ng h\u1ecd cung c\u1ea5p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng &#8220;v\u01b0\u1ee3t tr\u1ed9i&#8221; h\u01a1n so v\u1edbi c\u00e1c doanh nghi\u1ec7p tr\u00ean th\u1ecb tr\u01b0\u1eddng. Tuy nhi\u00ean, ch\u1ec9 8% kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd v\u1edbi \u0111\u00e1nh gi\u00e1 \u0111\u00f3. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch \u0111o l\u01b0\u1eddng\u00a0m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng\u00a0b\u1ea1n c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n ngay.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>K\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong>:<em>\u00a0<\/em>\u0110\u00e2y l\u00e0 c\u00e1ch h\u1ecfi \u0111\u1ec3 n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n \u0111\u00e3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u t\u1ed1i thi\u1ec3u theo \u0111\u00e1nh gi\u00e1 ban \u0111\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng hay ch\u01b0a.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u1ea3 n\u0103ng quay l\u1ea1i v\u1edbi s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n<\/strong>:\u00a0C\u0169ng l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 kh\u1eb3ng \u0111\u1ecbnh ch\u1ea5t l\u01b0\u1ee3ng th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. M\u1ed9t y\u1ebfu t\u1ed1 ch\u1ee7 ch\u1ed1t \u0111\u1ec3 th\u1ec3 hi\u1ec7n m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kh\u1ea3 n\u0103ng gi\u1edbi thi\u1ec7u th\u01b0\u01a1ng hi\u1ec7u<\/strong>:\u00a0N\u1ebfu kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n t\u1edbi b\u1ea1n b\u00e8, ng\u01b0\u1eddi th\u00e2n c\u1ee7a h\u1ecd th\u00ec l\u00fac \u0111\u00f3 h\u1ecd r\u1ea5t h\u00e0i l\u00f2ng v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>S\u1ef1 h\u00e0i l\u00f2ng t\u1ed5ng th\u1ec3<\/strong>:\u00a03 y\u1ebfu t\u1ed1 \u0111\u1ec3 b\u01b0\u1edbc \u0111\u1ea7u \u0111\u00e1nh gi\u00e1 s\u1ef1 th\u00e0nh c\u00f4ng trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p l\u00e0 ch\u1ea5t l\u01b0\u1ee3ng, \u0111\u1ed9 tin c\u1eady v\u00e0 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh tr\u00e1ch nhi\u1ec7m v\u1edbi kh\u00e1ch h\u00e0ng. N\u1ebfu m\u1ed9t m\u00f4i gi\u1edbi c\u00f3 th\u1ec3 mang \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng t\u1ed5ng th\u1ec3 n\u00e0y th\u00ec c\u0169ng l\u00e0 l\u00fac b\u1ea1n n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng trung th\u00e0nh l\u1edbn.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dau_tu_vao_moi_quan_he_lau_dai\"><\/span>\u0110\u1ea7u t\u01b0 v\u00e0o m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u1ed1i v\u1edbi m\u1ed9t m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m, &#8220;t\u00e0i s\u1ea3n&#8221; qu\u00fd gi\u00e1 nh\u1ea5t ch\u00ednh l\u00e0 s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng. N\u1ebfu b\u1ea1n \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i b\u1ea1n c\u00f3 th\u1ec3 t\u00ednh to\u00e1n &#8220;s\u1ee9c kh\u1ecfe&#8221; c\u1ee7a m\u1ed1i quan h\u1ec7 v\u1edbi gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i c\u1ee7a kh\u00e1ch h\u00e0ng.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B\u1ea5t k\u1ef3 m\u1ed9t m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n n\u00e0o c\u0169ng bi\u1ebft, trong khi gi\u00e0nh \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ch\u1ec9 l\u00e0 tr\u00f2 ch\u01a1i ng\u1eafn, nh\u01b0ng vi\u1ec7c ki\u1ebfm \u0111\u01b0\u1ee3c l\u00f2ng trung th\u00e0nh l\u00e2u d\u00e0i l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 m\u1ed9t s\u1ef1 nghi\u1ec7p t\u0103ng t\u1ed1c. Nh\u1eefng n\u1ed7 l\u1ef1c b\u00e1n h\u00e0ng v\u00e0 ti\u1ebfp th\u1ecb \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec3 ki\u1ebfm \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng m\u1edbi c\u00f3 chi ph\u00ed cao h\u01a1n t\u1eeb 5 \u0111\u1ebfn 25 l\u1ea7n so v\u1edbi vi\u1ec7c gi\u1eef ch\u00e2n h\u1ecd &#8211; v\u00ec v\u1eady n\u1ebfu c\u00f3 th\u1ec3 gi\u1eef \u0111\u01b0\u1ee3c nh\u1eefng kh\u00e1ch h\u00e0ng ban \u0111\u1ea7u v\u00e0 khi\u1ebfn h\u1ecd ti\u1ebfp t\u1ee5c quay l\u1ea1i, \u0111i\u1ec1u \u0111\u00f3 s\u1ebd gi\u00fap b\u1ea1n gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng s\u1ed1 ti\u1ec1n b\u1ea1n b\u1ecf ra \u0111\u1ec3 mua l\u1ea1i theo th\u1eddi gian.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_cach_bat_bien_de_xay_dung_moi_quan_he_ben_vung\"><\/span>3 c\u00e1ch b\u1ea5t bi\u1ebfn \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_hien_moi_quan_tam_dich_thuc\"><\/span>Th\u1ec3 hi\u1ec7n m\u1ed1i quan t\u00e2m \u0111\u00edch th\u1ef1c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">H\u00e3y s\u1eed d\u1ee5ng d\u1eef li\u1ec7u thu th\u1eadp \u0111\u01b0\u1ee3c t\u1eeb b\u1ea3ng kh\u1ea3o s\u00e1t ho\u1eb7c th\u00f4ng tin \u0111\u01b0\u1ee3c ghi l\u1ea1i tr\u01b0\u1edbc \u0111\u00f3 d\u00e0nh ri\u00eang cho kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u00f9y ch\u1ec9nh c\u00e2u tr\u1ea3 l\u1eddi v\u00e0 c\u00e1ch b\u1ea1n giao ti\u1ebfp v\u1edbi h\u1ecd. Lo\u1ea1i h\u00ecnh c\u00e1 nh\u00e2n h\u00f3a n\u00e0y khi\u1ebfn kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c nh\u00ecn th\u1ea5y v\u00e0 nghe th\u1ea5y &#8211; v\u00e0 k\u1ebft qu\u1ea3 l\u00e0 s\u1ef1 tin t\u01b0\u1edfng v\u00e0 k\u1ebft n\u1ed1i.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Chu_dong_lang_nghe_khach_hang\"><\/span>Ch\u1ee7 \u0111\u1ed9ng l\u1eafng nghe kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">B\u1ea1n c\u00f3 th\u1ec3 b\u00e0y t\u1ecf s\u1ef1 h\u1ed1i ti\u1ebfc n\u1ebfu h\u1ecd \u0111ang g\u1eb7p s\u1ef1 c\u1ed1, \u0111\u1ec1 ngh\u1ecb kh\u00e1ch h\u00e0ng n\u00f3i v\u1ec1 kh\u00f3 kh\u0103n c\u1ee7a m\u00ecnh \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 s\u1eeda \u0111\u1ed5i t\u00ecnh hu\u1ed1ng t\u1ed1t h\u01a1n. B\u1eb1ng c\u00e1ch \u0111\u00f3, b\u1ea1n \u0111ang th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn ch\u1ee7 \u0111\u1ed9ng, c\u1edfi m\u1edf v\u00e0 ch\u1eafc ch\u1eafn s\u1ebd \u0111\u1ec3 l\u1ea1i trong t\u00e2m tr\u00ed h\u1ecd m\u1ed9t \u1ea5n t\u01b0\u1ee3ng t\u00edch c\u1ef1c.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hop_ly_hoa_trai_nghiem\"><\/span>H\u1ee3p l\u00fd h\u00f3a tr\u1ea3i nghi\u1ec7m<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i ph\u1ee9c t\u1ea1p. H\u00e3y xem x\u00e9t c\u1ea9n th\u1eadn c\u00e1c quy tr\u00ecnh kinh doanh c\u1ee7a b\u1ea1n v\u00e0 xem b\u1ea1n c\u00f3 th\u1ec3 c\u1eaft gi\u1ea3m nh\u1eefng g\u00ec \u0111\u1ec3 gi\u1ea3i quy\u1ebft tr\u1ef1c ti\u1ebfp h\u01a1n nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tr\u00ean \u0111\u00e2y l\u00e0 4 c\u00e1ch x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0 tr\u1ecdng t\u00e2m trong b\u1ea5t \u0111\u1ed9ng s\u1ea3n, n\u1ebfu b\u1ea1n quan t\u00e2m t\u1edbi c\u00e1c tin t\u1ee9c v\u1ec1 th\u1ecb tr\u01b0\u1eddng b\u1ea5t \u0111\u1ed9ng s\u1ea3n, vui l\u00f2ng truy c\u1eadp website <a href=\"https:\/\/reti.vn\/blog\/\" class=\"rank-math-link\">reti.vn<\/a> \u0111\u1ec3 bi\u1ebft th\u00eam th\u00f4ng tin chi ti\u1ebft.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>RETI l\u00e0 C\u00f4ng ty ph\u00e2n ph\u1ed1i, ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ea7u t\u01b0 B\u0110S \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7. B\u1eb1ng s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa c\u00f4ng ngh\u1ec7 v\u00e0 con ng\u01b0\u1eddi, n\u1ec1n t\u1ea3ng giao d\u1ecbch B\u0110S online v\u00e0 ph\u01b0\u01a1ng th\u1ee9c offline, RETI ch\u1eafc ch\u1eafn mang l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111\u1ed9t ph\u00e1 cho kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 ch\u1ee7 \u0111\u1ea7u t\u01b0, gi\u00fap h\u1ecd mua \u2013 b\u00e1n giao d\u1ecbch B\u0110S d\u1ec5 d\u00e0ng, minh b\u1ea1ch v\u00e0 hi\u1ec7u qu\u1ea3. <br>Hi\u1ec7n nay, RETI \u0111\u00e3 v\u00e0 \u0111ang ph\u00e2n ph\u1ed1i r\u1ea5t nhi\u1ec1u d\u1ef1 \u00e1n l\u1edbn tr\u00ean c\u1ea3 n\u01b0\u1edbc, nh\u01b0: Sun Grand Boulevard, Sun Riverside Village, BRG Diamond Residence, Sun Grand City Thu\u1ef5 Khu\u00ea, Meyhomes Capital Ph\u00fa Qu\u1ed1c, Sun Grand City Feria H\u1ea1 Long, Sunshine Crystal River, Sun Onsen Village Limited Edition, Sun Grand City Hillside Residence, Vegacity Nha Trang&#8230;<br>Website:\u00a0<a href=\"https:\/\/reti.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/reti.vn\/<\/a><br>Fanpage:\u00a0<a class=\"rank-math-link\" rel=\"noreferrer noopener\" href=\"https:\/\/www.facebook.com\/retiproptech\" target=\"_blank\">https:\/\/www.facebook.com\/retiproptech<\/a><br>Hotline: 098 712 6898<br>Email: support@reti.vn<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ph\u01b0\u01a1ng th\u1ee9c kinh doanh l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m l\u00e0 m\u1ed9t c\u00e1ch mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc v\u00e0 sau khi b\u00e1n h\u00e0ng \u0111\u1ec3 th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng kinh doanh l\u1eb7p l\u1ea1i, n\u00e2ng cao l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u1ea3i thi\u1ec7n s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. H\u00e3y [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":24269,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[307],"tags":[],"class_list":["post-24040","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-meo-nho-bat-dong-san"],"external_url":"","amp_enabled":true,"featured_image_url":"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/tai-xuong.jpg","_links":{"self":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/24040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/comments?post=24040"}],"version-history":[{"count":0,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/24040\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media\/24269"}],"wp:attachment":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media?parent=24040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/categories?post=24040"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/tags?post=24040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}