{"id":25134,"date":"2021-05-21T13:53:51","date_gmt":"2021-05-21T06:53:51","guid":{"rendered":"https:\/\/reti.vn\/blog\/?p=25134"},"modified":"2021-06-04T10:31:54","modified_gmt":"2021-06-04T03:31:54","slug":"khao-sat-khach-hang","status":"publish","type":"post","link":"https:\/\/reti.vn\/blog\/khao-sat-khach-hang\/","title":{"rendered":"5 l\u00fd do t\u1ea1i sao kh\u1ea3o s\u00e1t quan tr\u1ecdng trong d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng"},"content":{"rendered":"\n<p><em>S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 t\u00e0i s\u1ea3n quan tr\u1ecdng nh\u1ea5t m\u00e0 nh\u00e0 m\u00f4i gi\u1edbi c\u1ea7n ph\u1ea3i c\u00f3 trong l\u0129nh v\u1ef1c kinh doanh b\u1ea5t \u0111\u1ed9ng s\u1ea3n. N\u1ebfu nh\u00e0 m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n mong mu\u1ed1n \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh hi\u1ec7u qu\u1ea3 nh\u1ea5t c\u00f3 th\u1ec3 th\u00ec h\u1ecd c\u1ea7n ph\u1ea3i theo d\u00f5i xem kh\u00e1ch h\u00e0ng suy ngh\u0129 g\u00ec, c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o v\u00e0 nh\u1eefng sai l\u1ea7m n\u00e0o khi\u1ebfn cho kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i m\u00ecnh.<\/em><\/p>\n\n\n\n<p><em>\u0110\u00f3 l\u00e0 m\u1ed9t quy tr\u00ecnh ph\u1ee9c t\u1ea1p v\u00e0 c\u00f3 \u00fd ngh\u0129a to l\u1edbn v\u1edbi m\u1ecdi kh\u00eda c\u1ea1nh tr\u1ecdng s\u1ef1 nghi\u1ec7p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a m\u1ed7i nh\u00e0 kinh doanh. V\u00e0 \u0111\u1ec3 thu th\u1eadp nh\u1eefng ph\u1ea3n h\u1ed3i t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch th\u01b0\u1eddng xuy\u00ean, c\u00f3 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 cao m\u00e0 c\u00e1c nh\u00e0 m\u00f4i gi\u1edbi c\u1ea7n ph\u1ea3i bi\u1ebft: <strong>Kh\u1ea3o s\u00e1t ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong>.<\/em><\/p>\n\n\n\n<p><em>V\u1eady kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng quan tr\u1ecdng nh\u01b0 th\u1ebf n\u00e0o? Trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, <a href=\"http:\/\/reti.vn\" class=\"rank-math-link\">RETI<\/a> s\u1ebd cung c\u1ea5p cho b\u1ea1n \u0111\u1ecdc nh\u1eefng l\u00fd do ch\u1ee9ng minh t\u1ea7m quan tr\u1ecdng c\u1ee7a kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng trong d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. <\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung b\u00e0i vi\u1ebft<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69ed3a9e03d59\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69ed3a9e03d59\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/reti.vn\/blog\/khao-sat-khach-hang\/#Xac_dinh_co_hoi_de_cai_thien_trai_nghiem_khach_hang\" >X\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/reti.vn\/blog\/khao-sat-khach-hang\/#Phan_biet_voi_thuong_hieu_cua_doi_thu_canh_tranh\" >Ph\u00e2n bi\u1ec7t v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/reti.vn\/blog\/khao-sat-khach-hang\/#Phat_trien_long_trung_thanh_voi_thuong_hieu\" >Ph\u00e1t tri\u1ec3n l\u00f2ng trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/reti.vn\/blog\/khao-sat-khach-hang\/#Giup_moi_gioi_theo_kip_su_thay_doi_cua_khach_hang\" >Gi\u00fap m\u00f4i gi\u1edbi theo k\u1ecbp s\u1ef1 thay \u0111\u1ed5i c\u1ee7a kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/reti.vn\/blog\/khao-sat-khach-hang\/#La_noi_de_khach_hang_co_co_hoi_chia_se_cam_nhan\" >L\u00e0 n\u01a1i \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 c\u01a1 h\u1ed9i chia s\u1ebb c\u1ea3m nh\u1eadn<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Xac_dinh_co_hoi_de_cai_thien_trai_nghiem_khach_hang\"><\/span>X\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Kh\u00e1ch h\u00e0ng c\u00f3 nh\u1eefng k\u1ef3 v\u1ecdng cao h\u01a1n bao gi\u1edd h\u1ebft v\u1ec1 tr\u1ea3i nghi\u1ec7m v\u1edbi th\u01b0\u01a1ng hi\u1ec7u v\u00e0 \u0111i\u1ec1u n\u00e0y c\u00f3 \u00fd ngh\u0129a r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c nh\u00e0 m\u00f4i gi\u1edbi, nh\u01b0ng \u0111\u00f4i khi c\u00e1c nh\u00e0 m\u00f4i gi\u1edbi l\u1ea1i kh\u00f4ng th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nh\u1eefng mong \u0111\u1ee3i \u0111\u00f3 t\u1eeb c\u00e1c kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. Trong nghi\u00ean c\u1ee9u c\u1ee7a My Customer, c\u00f3 g\u1ea7n m\u1ed9t ph\u1ea7n t\u01b0 (24%) s\u1ed1 ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi cho bi\u1ebft h\u1ecd s\u1ebd thay \u0111\u1ed5i sang ng\u01b0\u1eddi m\u00f4i gi\u1edbi kh\u00e1c ngay sau khi c\u00f3 tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn ti\u00eau c\u1ef1c.<\/p>\n\n\n\n<p>Do \u0111\u00f3, vi\u1ec7c kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean cho ph\u00e9p c\u00e1c nh\u00e0 m\u00f4i gi\u1edbi x\u00e1c \u0111\u1ecbnh b\u1ea5t k\u1ef3 v\u1ea5n \u0111\u1ec1 n\u00e0o \u0111ang x\u1ea3y ra c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" data-src=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/csat-la-gi.png\" alt=\"\" class=\"wp-image-25137 lazyload\" width=\"800\" height=\"420\" data-srcset=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/csat-la-gi.png 800w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/csat-la-gi-300x158.png 300w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/csat-la-gi-768x403.png 768w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/csat-la-gi-150x79.png 150w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/csat-la-gi-696x365.png 696w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/420;\" \/><figcaption><em>S\u1ef1 y\u00eau th\u00edch hay th\u1ea5t v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n r\u00f5 n\u00e9t th\u00f4ng qua c\u00e1c kh\u1ea3o s\u00e1t ph\u1ea3n h\u1ed3i m\u1ed9t c\u00e1ch chi ti\u1ebft nh\u1ea5t<\/em><\/figcaption><\/figure><\/div>\n\n\n\n<p>Xem th\u00eam: <a href=\"https:\/\/reti.vn\/blog\/brg-diamond-residence-bieu-tuong-phong-cach-song-moi-cua-gioi-tinh-hoa\/\" class=\"rank-math-link\">BRG Diamond Residence &#8211; Bi\u1ec3u t\u01b0\u1ee3ng phong c\u00e1ch s\u1ed1ng m\u1edbi c\u1ee7a gi\u1edbi tinh hoa<\/a><\/p>\n\n\n\n<p>T\u1ea5t c\u1ea3 c\u00e1c quy tr\u00ecnh ti\u1ebfp th\u1ecb v\u00e0 d\u1ecbch v\u1ee5 b\u1ea5t \u0111\u1ed9ng s\u1ea3n \u0111\u1ec1u c\u1ea7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1ed1i \u01b0u nh\u1ea5t \u0111\u1ec3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng, thu h\u00fat v\u00e0 l\u00e0m h\u00e0i l\u00f2ng h\u1ecd. Kh\u1ea3o s\u00e1t ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng cho ph\u00e9p c\u00e1c nh\u00e0 m\u00f4i gi\u1edbi x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c nh\u1eefng kh\u00f3 kh\u0103n, h\u1ea1n ch\u1ebf c\u1ee7a nh\u00e0 m\u00f4i gi\u1edbi trong vi\u1ec7c \u0111\u1ecbnh h\u01b0\u1edbng ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a h\u1ecd, t\u1eeb \u0111\u00f3 t\u00ecm ra nh\u1eefng gi\u1ea3i ph\u00e1p \u0111\u1ec3 c\u1ea3i thi\u1ec7n t\u00ecnh tr\u1ea1ng th\u1ef1c t\u1ebf \u0111ang di\u1ec5n ra. <\/p>\n\n\n\n<p>Gi\u1ea3 \u0111\u1ecbnh, nh\u00e0 m\u00f4i gi\u1edbi v\u1eeba ho\u00e0n th\u00e0nh m\u1ed9t giao d\u1ecbch b\u00e1n m\u1ed9t c\u0103n h\u1ed9. Sau \u0111\u00f3, ng\u01b0\u1eddi m\u00f4i gi\u1edbi \u0111\u01b0a ra m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ecfi v\u1ec1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng v\u1ec1 d\u1ecbch v\u1ee5 v\u00e0 s\u1ea3n ph\u1ea9m h\u1eadu giao d\u1ecbch. Sau khi ti\u1ebfn h\u00e0nh kh\u1ea3o s\u00e1t, nh\u00e0 m\u00f4i gi\u1edbi s\u1ebd nh\u1eadn th\u1ea5y r\u1eb1ng kh\u00e1ch h\u00e0ng \u0111\u01b0a ra nh\u1eefng ph\u1ea3n h\u1ed3i v\u1ec1 d\u1ecbch v\u1ee5 (H\u00e0i l\u00f2ng\/Kh\u00f4ng h\u00e0i l\u00f2ng) \u0111\u1ed1i v\u1edbi nh\u1eefng k\u1ef3 v\u1ecdng c\u1ee7a h\u1ecd sau khi tr\u1ea3i nghi\u1ec7m v\u00e0 ph\u1ea3n h\u1ed3i v\u1ec1 quy tr\u00ecnh b\u00e0n h\u00e0ng. <\/p>\n\n\n\n<p>Nh\u1eefng ph\u1ea3n h\u1ed3i \u0111\u00f3 s\u1ebd cho ph\u00e9p nh\u00e0 m\u00f4i gi\u1edbi c\u00f3 c\u00e1i nh\u00ecn kh\u00e1ch quan h\u01a1n v\u1ec1 quy tr\u00ecnh b\u00e1n h\u00e0ng \u0111\u1ec3 xem li\u1ec7u th\u01b0\u01a1ng hi\u1ec7u c\u00f3 \u0111ang g\u1eb7p kh\u00f3 kh\u0103n \u1edf m\u1ed9t giai \u0111o\u1ea1n n\u00e0o \u0111\u00f3 trong quy tr\u00ecnh b\u00e1n hay kh\u00f4ng. T\u1eeb \u0111\u00f3, c\u00f9ng v\u1edbi c\u00e1i nh\u00ecn s\u00e2u s\u1eafc m\u00e0 cu\u1ed9c kh\u1ea3o s\u00e1t cung c\u1ea5p, c\u00e1c nh\u00e0 m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n s\u1ebd c\u00f3 nh\u1eefng c\u01a1 s\u1edf v\u1eefng ch\u1eafc h\u01a1n \u0111\u1ec3 t\u00ecm gi\u1ea3i ph\u00e1p c\u1ea3i thi\u1ec7n c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3 trong d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a m\u1ed7i ng\u01b0\u1eddi.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Phan_biet_voi_thuong_hieu_cua_doi_thu_canh_tranh\"><\/span>Ph\u00e2n bi\u1ec7t v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>B\u1ea3n ch\u1ea5t c\u1ee7a m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 \u0111o l\u01b0\u1eddng nh\u1eefng tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh mua b\u1ea5t \u0111\u1ed9ng s\u1ea3n. T\u1eeb \u0111\u00f3 t\u1ea1o n\u00ean s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 gi\u00fap nh\u00e0 m\u00f4i gi\u1edbi kh\u1eb3ng \u0111\u1ecbnh danh ti\u1ebfng c\u1ee7a m\u00ecnh trong t\u00e2m tr\u00ed c\u1ee7a nh\u1eefng kh\u00e1ch h\u00e0ng \u0111\u00e3 t\u1eebng l\u00e0 \u0111\u1ed1i t\u00e1c.<\/p>\n\n\n\n<p>V\u00ed d\u1ee5: H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng b\u1ea1n l\u00e0 m\u1ed9t kh\u00e1ch h\u00e0ng v\u00e0 \u0111ang mu\u1ed1n h\u1ee3p t\u00e1c v\u1edbi m\u1ed9t nh\u00e0 m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n A sau khi \u0111\u00e3 d\u00e0nh ra nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 tra c\u1ee9u, ghi ch\u00fa nh\u1eefng th\u00f4ng tin v\u1ec1 nh\u00e0 m\u00f4i gi\u1edbi \u1ea5y v\u00e0 k\u1ebft lu\u1eadn b\u1ea1n mu\u1ed1n h\u1ee3p t\u00e1c v\u1edbi ng\u01b0\u1eddi n\u00e0y. Sau \u0111\u00f3, b\u1ea1n h\u00e0o h\u1ee9ng th\u00f4ng b\u00e1o v\u1edbi b\u1ea1n c\u1ee7a m\u00ecnh v\u1ec1 ng\u01b0\u1eddi s\u1ebd \u0111\u1ed3ng h\u00e0nh trong qu\u00e1 tr\u00ecnh mua nh\u00e0. Tuy nhi\u00ean, ng\u01b0\u1eddi b\u1ea1n \u0111\u00f3 \u0111\u1ed9t nhi\u00ean \u0111\u01b0a ra l\u1eddi khuy\u00ean v\u1ec1 s\u1ef1 chuy\u00ean nghi\u1ec7p c\u0169ng nh\u01b0 t\u1eadn t\u00ecnh c\u1ee7a nh\u00e0 m\u00f4i gi\u1edbi B v\u00e0 kh\u1eb3ng \u0111\u1ecbnh \u0111\u00f3 l\u00e0 m\u1ed9t \u0111\u1ed1i t\u00e1c v\u1edbi nh\u1eefng d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t. B\u1ea1n s\u1ebd ch\u1ecdn \u0111\u1ed1i t\u00e1c n\u00e0o? C\u00e2u tr\u1ea3 l\u1eddi t\u1ea5t nhi\u00ean s\u1ebd l\u00e0 m\u00f4i gi\u1edbi B v\u00ec l\u1eddi n\u00f3i c\u1ee7a ng\u01b0\u1eddi quen v\u1eabn \u0111\u00e1ng tin c\u1eady h\u01a1n l\u00e0 nh\u1eefng th\u00f4ng tin c\u00f3 \u0111\u01b0\u1ee3c tr\u00ean internet. <\/p>\n\n\n\n<p>V\u00ed d\u1ee5 tr\u00ean n\u00f3i l\u00ean r\u1eb1ng, s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 kh\u00e1c bi\u1ec7t gi\u00fap th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u1ed7i nh\u00e0 m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n \u0111\u1ee9ng v\u1eefng trong cu\u1ed9c c\u1ea1nh tranh kh\u1ed1c li\u1ec7t tr\u00ean th\u1ecb tr\u01b0\u1eddng b\u1ea5t \u0111\u1ed9ng s\u1ea3n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Phat_trien_long_trung_thanh_voi_thuong_hieu\"><\/span>Ph\u00e1t tri\u1ec3n l\u00f2ng trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>D\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ed1t ch\u00ednh l\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 kh\u00e1ch h\u00e0ng chuy\u1ec3n \u0111\u1ed5i th\u00e0nh kh\u00e1ch h\u00e0ng trung th\u00e0nh. V\u00e0 l\u00f2ng trung th\u00e0nh kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng trau d\u1ed3i v\u00ec n\u00f3 \u0111\u00f2i h\u1ecfi n\u1ed7 l\u1ef1c l\u00e0m vi\u1ec7c v\u00e0 d\u1ecbch v\u1ee5 tuy\u1ec7t v\u1eddi. <\/p>\n\n\n\n<p>Kh\u00e1ch h\u00e0ng trung th\u00e0nh l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng \u0111em l\u1ea1i nhi\u1ec1u doanh thu cho doanh nghi\u1ec7p. H\u1ecd c\u00f3 th\u1ec3 l\u00e0 nh\u1eefng ng\u01b0\u1eddi truy\u1ec1n th\u00f4ng cho doanh nghi\u1ec7p m\u1ed9t c\u00e1ch mi\u1ec5n ph\u00ed v\u00e0 \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3 cao.<\/p>\n\n\n\n<p>Nh\u1eefng \u00fd ki\u1ebfn t\u1eeb nh\u00f3m kh\u00e1ch h\u00e0ng n\u00e0y l\u00e0 c\u1ef1c k\u1ef3 quan tr\u1ecdng v\u00e0 ng\u01b0\u1eddi m\u00f4i gi\u1edbi n\u00ean ch\u00fa \u00fd h\u01a1n nh\u1eefng nh\u00f3m kh\u00e1c. H\u1ecd s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a doanh nghi\u1ec7p trong th\u1eddi gian d\u00e0i v\u00e0 \u0111\u00f4i khi h\u1ecd c\u00f2n hi\u1ec3u s\u1ea3n ph\u1ea9m h\u01a1n c\u1ea3 ch\u00ednh nh\u00e2n vi\u00ean trong doanh nghi\u1ec7p v\u00e0 nh\u1eefng \u00fd ki\u1ebfn hay \u0111\u00e1nh gi\u00e1 c\u1ee7a h\u1ecd c\u00f3 t\u00ednh ch\u00ednh x\u00e1c v\u00f4 c\u00f9ng cao.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" data-src=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/Cham-soc-khach-hang-01-1024x579.jpg\" alt=\"\" class=\"wp-image-25140 lazyload\" width=\"1024\" height=\"579\" data-srcset=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/Cham-soc-khach-hang-01-1024x579.jpg 1024w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/Cham-soc-khach-hang-01-300x170.jpg 300w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/Cham-soc-khach-hang-01-768x434.jpg 768w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/Cham-soc-khach-hang-01-150x85.jpg 150w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/Cham-soc-khach-hang-01-696x393.jpg 696w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/Cham-soc-khach-hang-01-1068x604.jpg 1068w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/Cham-soc-khach-hang-01.jpg 1180w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/579;\" \/><figcaption><em>L\u00f2ng trung th\u00e0nh th\u01b0\u01a1ng hi\u1ec7u kh\u00f4ng ph\u1ea3i c\u00f3 \u0111\u01b0\u1ee3c ng\u1eabu nhi\u00ean m\u00e0 c\u1ea7n d\u1ef1a v\u00e0o nh\u1eefng n\u1ed7 l\u1ef1c l\u00e0m vi\u1ec7c, d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng tuy\u1ec7t v\u1eddi \u0111\u01b0\u1ee3c m\u00e0 ng\u01b0\u1eddi m\u00f4i gi\u1edbi trau d\u1ed3i trong su\u1ed1t s\u1ef1 nghi\u1ec7p c\u1ee7a m\u00ecnh<\/em><\/figcaption><\/figure><\/div>\n\n\n\n<p>T\u00ecm hi\u1ec3u th\u00eam: <a href=\"https:\/\/reti.vn\/blog\/sam-son-vien-ngoc-bien-cua-dong-duong-an-chua-nhung-tiem-nang-gi\/\" class=\"rank-math-link\">S\u1ea7m S\u01a1n &#8211; &#8220;Vi\u00ean ng\u1ecdc bi\u1ec3n c\u1ee7a \u0110\u00f4ng D\u01b0\u01a1ng&#8221; \u1ea9n ch\u1ee9a nh\u1eefng g\u00ec?<\/a><\/p>\n\n\n\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, c\u1ea3i t\u1ea1o d\u1ecbch v\u1ee5, s\u1ea3n ph\u1ea9m, ho\u1eb7c c\u1ea3i t\u1ea1o chi\u1ebfn l\u01b0\u1ee3c kinh doanh ph\u00f9 h\u1ee3p v\u1edbi kh\u00e1ch h\u00e0ng c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch l\u00fd t\u01b0\u1edfng. Tuy nhi\u00ean, n\u1ebfu ng\u01b0\u1eddi m\u00f4i gi\u1edbi nh\u1eadn th\u1ea5y xu h\u01b0\u1edbng ph\u1ed5 bi\u1ebfn tr\u00ean th\u1ecb tr\u01b0\u1eddng ch\u1ec9 l\u00e0 m\u1ed9t ph\u1ea7n trong c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng th\u00ec c\u00f3 th\u1ec3 xem x\u00e9t k\u1ef9 l\u01b0\u1ee1ng v\u1ea5n \u0111\u1ec1 chung \u0111\u1ec3 \u0111\u01b0a ra chi\u1ebfn l\u01b0\u1ee3c ho\u00e0n h\u1ea3o, h\u1ea1n ch\u1ebf t\u1ed1n qu\u00e1 nhi\u1ec1u n\u1ed7 l\u1ef1c cho t\u1eebng c\u00e1 nh\u00e2n kh\u00e1ch h\u00e0ng. \u0110\u1ed3ng th\u1eddi, c\u00e2n nh\u1eafc v\u1ec1 vi\u1ec7c ti\u1ebfp c\u1eadn v\u1edbi ng\u01b0\u1eddi tr\u1ea3 l\u1eddi ti\u00eau c\u1ef1c v\u00e0 kh\u1eafc ph\u1ee5c c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd b\u1eb1ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng tuy\u1ec7t v\u1eddi. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Giup_moi_gioi_theo_kip_su_thay_doi_cua_khach_hang\"><\/span>Gi\u00fap m\u00f4i gi\u1edbi theo k\u1ecbp s\u1ef1 thay \u0111\u1ed5i c\u1ee7a kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>S\u1ef1 nghi\u1ec7p ph\u00e1t tri\u1ec3n kh\u00f4ng \u0111i c\u00f9ng v\u1edbi l\u1ed7i th\u1eddi. Trong b\u1ea5t k\u1ef3 l\u0129nh v\u1ef1c kinh doanh n\u00e0o c\u0169ng c\u1ea7n ph\u1ea3i li\u00ean t\u1ee5c thay \u0111\u1ed5i \u0111\u1ec3 theo k\u1ecbp xu h\u01b0\u1edbng c\u1ee7a ng\u00e0nh v\u00e0 k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng. Trong qu\u00e1 tr\u00ecnh \u0111\u00f3, \u0111\u1ec3 hi\u1ec3u nh\u1eefng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng th\u00ec c\u1ea7n ph\u1ea3i c\u00f3 nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p tr\u1ef1c ti\u1ebfp \u0111\u1ec3 bi\u1ebft r\u00f5 kh\u00e1ch h\u00e0ng \u0111ang ngh\u0129 g\u00ec v\u00e0 h\u1ecd mong mu\u1ed1n nh\u1eefng g\u00ec.<\/p>\n\n\n\n<p>Kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng cung c\u1ea5p cho ng\u01b0\u1eddi m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n m\u1ed9t \u0111i\u1ec3m kh\u1edfi \u0111\u1ea7u t\u1ed1t. N\u1eafm b\u1eaft \u0111\u01b0\u1ee3c th\u1ecb hi\u1ebfu c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd gi\u00fap cho nh\u00e0 m\u00f4i gi\u1edbi bi\u1ebft \u0111\u00e2u l\u00e0 th\u00f4ng tin c\u00f3 gi\u00e1 tr\u1ecb \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng nh\u1ea5t v\u00e0 khi \u0111\u01b0a ra nh\u1eefng th\u00f4ng tin \u1ea5y, kh\u00e1ch h\u00e0ng ch\u1eafc ch\u1eafn s\u1ebd quan t\u00e2m, ch\u00fa \u00fd t\u1edbi nh\u1eefng l\u1eddi n\u00f3i c\u1ee7a b\u1ea1n. \u0110\u1ed3ng th\u1eddi, nh\u1edd v\u00e0o kh\u1ea3o s\u00e1t m\u00e0 nh\u00e0 kinh doanh c\u00f3 th\u1ec3 t\u00ecm hi\u1ec3u \u0111\u01b0\u1ee3c th\u1ef1c ti\u1ec5n c\u00f9ng v\u1edbi quy tr\u00ecnh ti\u00ean ti\u1ebfn m\u00e0 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh \u0111ang ho\u1ea1t \u0111\u1ed9ng, t\u1eeb \u0111\u00f3 h\u1ecdc h\u1ecfi v\u00e0 v\u1eadn d\u1ee5ng nh\u1eefng chi\u1ebfn thu\u1eadt \u0111\u00f3 v\u00e0o m\u00f4 h\u00ecnh kinh doanh c\u1ee7a m\u00ecnh \u0111\u1ec3 kh\u00f4ng b\u1ecb r\u01a1i v\u00e0o t\u00ecnh hu\u1ed1ng \u0111i lui l\u1ea1i v\u1edbi h\u1ec7 th\u1ed1ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" data-src=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/langnghekhieunaigopy.jpg\" alt=\"\" class=\"wp-image-25136 lazyload\" width=\"800\" height=\"537\" data-srcset=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/langnghekhieunaigopy.jpg 800w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/langnghekhieunaigopy-300x201.jpg 300w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/langnghekhieunaigopy-768x516.jpg 768w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/langnghekhieunaigopy-150x101.jpg 150w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/langnghekhieunaigopy-696x467.jpg 696w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/537;\" \/><figcaption><em>\u0110\u1ec3 k\u1ecbp th\u1eddi c\u1eadp nh\u1eadt xu h\u01b0\u1edbng ng\u01b0\u1eddi ti\u00eau d\u00f9ng, m\u00f4i gi\u1edbi c\u1ea7n s\u1eed d\u1ee5ng kh\u1ea3o s\u00e1t \u0111\u1ec3 t\u00ecm hi\u1ec3u kh\u00e1ch h\u00e0ng k\u1ef3 v\u1ecdng \u0111i\u1ec1u g\u00ec v\u00e0o th\u1ecb tr\u01b0\u1eddng b\u1ea5t \u0111\u1ed9ng s\u1ea3n.<\/em><\/figcaption><\/figure><\/div>\n\n\n\n<p>Xem th\u00eam: <a href=\"https:\/\/reti.vn\/blog\/7-y-tuong-dang-tin-bat-dong-san-tren-truyen-thong-xa-hoi\/\" class=\"rank-math-link\">7 \u00fd t\u01b0\u1edfng \u0111\u0103ng tin b\u1ea5t \u0111\u1ed9ng s\u1ea3n tr\u00ean truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i<\/a><\/p>\n\n\n\n<p>\u0110\u01b0\u01a1ng nhi\u00ean, kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i l\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng \u0111\u1ee9ng y\u00ean t\u1ea1i ch\u1ed7 v\u1edbi nh\u1eefng g\u00ec h\u1ecd \u0111ang s\u1eed d\u1ee5ng v\u00e0 h\u1ecd thay \u0111\u1ed5i theo th\u1eddi gian. Mu\u1ed1n tr\u1edf th\u00e0nh m\u1ed9t nh\u00e0 m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n chuy\u00ean nghi\u1ec7p th\u00ec c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh r\u00f5 \u0111i\u1ec1u n\u00e0y. \u0110\u1ec3 ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p, nh\u00e0 m\u00f4i gi\u1edbi lu\u00f4n ph\u1ea3i \u1edf trong t\u00e2m th\u1ebf \u0111\u1ea3m b\u1ea3o c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh s\u1ebd thay \u0111\u1ed5i khi c\u00e1c c\u00f4ng ngh\u1ec7, chi\u1ebfn l\u01b0\u1ee3c, \u0111i\u1ec1u ki\u1ec7n kinh t\u1ebf v\u00e0 ho\u00e0n c\u1ea3nh x\u00e3 h\u1ed9i m\u1edbi ph\u00e1t tri\u1ec3n.<\/p>\n\n\n\n<p>Ch\u00eca kh\u00f3a th\u00f4ng minh \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh thay \u0111\u1ed5i t\u1ed1t nh\u1ea5t ch\u00ednh l\u00e0 t\u00ecm hi\u1ec3u s\u00e2u s\u1eafc v\u1ec1 th\u1ecb hi\u1ebfu c\u1ee7a kh\u00e1ch h\u00e0ng. Th\u00f4ng qua c\u00e1c kh\u1ea3o s\u00e1t s\u1ebd cung c\u1ea5p cho c\u00e1c nh\u00e0 m\u00f4i gi\u1edbi nh\u1eefng quan \u0111i\u1ec3m r\u00f5 r\u00e0ng gi\u00fap cho h\u1ecd n\u1eafm b\u1eaft th\u1ecb hi\u1ebfu d\u1ec5 d\u00e0ng h\u01a1n. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"La_noi_de_khach_hang_co_co_hoi_chia_se_cam_nhan\"><\/span>L\u00e0 n\u01a1i \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 c\u01a1 h\u1ed9i chia s\u1ebb c\u1ea3m nh\u1eadn<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Kh\u00e1ch h\u00e0ng s\u1ebd chia s\u1ebb nh\u1eefng c\u1ea3m nh\u1eadn c\u1ee7a h\u1ecd v\u1ec1 d\u1ecbch v\u1ee5 cho d\u00f9 ng\u01b0\u1eddi m\u00f4i gi\u1edbi c\u00f3 th\u00edch hay kh\u00f4ng. N\u1ebfu m\u1ed9t kh\u00e1ch h\u00e0ng c\u00f3 tr\u1ea3i nghi\u1ec7m ti\u00eau c\u1ef1c v\u1ec1 d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n, h\u1ecd mu\u1ed1n \u0111\u01b0\u1ee3c n\u00f3i v\u1ec1 \u0111i\u1ec1u \u0111\u00f3. T\u1ea1o cho kh\u00e1ch h\u00e0ng m\u1ed9t c\u01a1 h\u1ed9i \u0111\u1ec3 chia s\u1ebb v\u1ec1 v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd l\u00e0 c\u00e1ch gi\u00fap nh\u00e0 m\u00f4i gi\u1edbi d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn v\u1edbi nh\u1eefng \u0111\u1ed1i t\u01b0\u1ee3ng, tr\u1ea5n an h\u1ecd, l\u00e0m gi\u1ea3m s\u1ef1 th\u1ea5t v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, nh\u00e0 m\u00f4i gi\u1edbi s\u1ebd gi\u1eef \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng t\u00f9y ch\u1ec9nh trong t\u01b0\u01a1ng lai.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" data-src=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/khachhangtrainghiem-1.jpg\" alt=\"\" class=\"wp-image-25139 lazyload\" width=\"750\" height=\"468\" data-srcset=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/khachhangtrainghiem-1.jpg 750w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/khachhangtrainghiem-1-300x187.jpg 300w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/khachhangtrainghiem-1-150x94.jpg 150w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/khachhangtrainghiem-1-696x434.jpg 696w\" data-sizes=\"(max-width: 750px) 100vw, 750px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 750px; --smush-placeholder-aspect-ratio: 750\/468;\" \/><figcaption>M\u1ed7i gi\u1edbi B\u0110S c\u1ea7n ch\u00fa \u00fd \u0111\u1ebfn <em>chia s\u1ebb c\u1ea3m nh\u1eadn<\/em> c\u1ee7a kh\u00e1ch h\u00e0ng<\/figcaption><\/figure><\/div>\n\n\n\n<p>Ti\u1ebfp c\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u00ecm hi\u1ec3u v\u1ec1 tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd l\u00e0 m\u1ed9t d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ed1t, \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t bi\u1ec7n ph\u00e1p h\u1ea1n ch\u1ebf thi\u1ec7t h\u1ea1i n\u1ebfu h\u1ecd g\u1eb7p v\u1ea5n \u0111\u1ec1. B\u00ean c\u1ea1nh \u0111\u00f3, \u0111\u00e2y c\u0169ng l\u00e0 m\u1ed9t chi\u1ebfn thu\u1eadt t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng tuy\u1ec7t v\u1eddi, \u0111\u00e1nh b\u1ea1i c\u00e1c ti\u00eau c\u1ef1c trong h\u00e0nh tr\u00ecnh giao d\u1ecbch b\u1ea5t \u0111\u1ed9ng s\u1ea3n b\u1eb1ng c\u00e1ch khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng chia s\u1ebb m\u1ed1i quan t\u00e2m v\u00e0 s\u1edf th\u00edch tr\u01b0\u1edbc khi b\u01b0\u1edbc v\u00e0o nh\u1eefng v\u1ea5n \u0111\u1ec1 ti\u1ebfp theo. <\/p>\n\n\n\n<p>C\u00f3 th\u1ec3 b\u1ea1n quan t\u00e2m: <a href=\"https:\/\/reti.vn\/blog\/4-cach-xay-dung-chien-luoc-lay-khach-hang-la-trong-tam-trong-bat-dong-san\/\" class=\"rank-math-link\">4 c\u00e1ch x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m tr\u1ecdng t\u00e2m trong b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/a><\/p>\n\n\n\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 l\u00fd do t\u1ea1i sao kh\u1ea3o s\u00e1t quan tr\u1ecdng trong d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. N\u1ebfu quan t\u00e2m \u0111\u1ebfn th\u1ecb tr\u01b0\u1eddng b\u1ea5t \u0111\u1ed9ng s\u1ea3n, b\u1ea1n c\u00f3 th\u1ec3 xem chi ti\u1ebft l\u1ea1i <a href=\"https:\/\/reti.vn\/blog\/\" class=\"rank-math-link\">Blog Reti<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>RETI l\u00e0 C\u00f4ng ty ph\u00e2n ph\u1ed1i, ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ea7u t\u01b0 B\u0110S \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7. B\u1eb1ng s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa c\u00f4ng ngh\u1ec7 v\u00e0 con ng\u01b0\u1eddi, n\u1ec1n t\u1ea3ng giao d\u1ecbch B\u0110S online v\u00e0 ph\u01b0\u01a1ng th\u1ee9c offline, RETI ch\u1eafc ch\u1eafn mang l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111\u1ed9t ph\u00e1 cho kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 ch\u1ee7 \u0111\u1ea7u t\u01b0, gi\u00fap h\u1ecd mua \u2013 b\u00e1n giao d\u1ecbch B\u0110S d\u1ec5 d\u00e0ng, minh b\u1ea1ch v\u00e0 hi\u1ec7u qu\u1ea3. <br>Hi\u1ec7n nay, RETI \u0111\u00e3 v\u00e0 \u0111ang ph\u00e2n ph\u1ed1i r\u1ea5t nhi\u1ec1u d\u1ef1 \u00e1n l\u1edbn tr\u00ean c\u1ea3 n\u01b0\u1edbc, nh\u01b0: Sun Grand Boulevard, Sun Riverside Village, BRG Diamond Residence, Sun Grand City Thu\u1ef5 Khu\u00ea, Meyhomes Capital Ph\u00fa Qu\u1ed1c, Sun Grand City Feria H\u1ea1 Long, Sunshine Crystal River, Sun Onsen Village Limited Edition, Sun Grand City Hillside Residence, Vegacity Nha Trang&#8230;<br>Website:\u00a0<a href=\"https:\/\/reti.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/reti.vn\/<\/a><br>Fanpage:\u00a0<a class=\"rank-math-link\" rel=\"noreferrer noopener\" href=\"https:\/\/www.facebook.com\/retiproptech\" target=\"_blank\">https:\/\/www.facebook.com\/retiproptech<\/a><br>Hotline: 098 712 6898<br>Email: support@reti.vn<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 t\u00e0i s\u1ea3n quan tr\u1ecdng nh\u1ea5t m\u00e0 nh\u00e0 m\u00f4i gi\u1edbi c\u1ea7n ph\u1ea3i c\u00f3 trong l\u0129nh v\u1ef1c kinh doanh b\u1ea5t \u0111\u1ed9ng s\u1ea3n. N\u1ebfu nh\u00e0 m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n mong mu\u1ed1n \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh hi\u1ec7u qu\u1ea3 nh\u1ea5t c\u00f3 th\u1ec3 th\u00ec h\u1ecd c\u1ea7n ph\u1ea3i theo d\u00f5i [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":25141,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[307],"tags":[],"class_list":{"0":"post-25134","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-meo-nho-bat-dong-san"},"external_url":"","featured_image_url":"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/05\/PQVdzdU.jpg","_links":{"self":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/25134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/comments?post=25134"}],"version-history":[{"count":0,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/25134\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media\/25141"}],"wp:attachment":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media?parent=25134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/categories?post=25134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/tags?post=25134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}