{"id":7684,"date":"2020-06-26T02:02:53","date_gmt":"2020-06-25T19:02:53","guid":{"rendered":"https:\/\/reti.vn\/blog\/?p=7684"},"modified":"2021-07-23T09:53:18","modified_gmt":"2021-07-23T02:53:18","slug":"crm-bat-dong-san-cong-cu-dac-luc","status":"publish","type":"post","link":"https:\/\/reti.vn\/blog\/crm-bat-dong-san-cong-cu-dac-luc\/","title":{"rendered":"T\u1ea5t t\u1ea7n t\u1eadt v\u1ec1 CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n &#8211; C\u00f4ng c\u1ee5 \u0111\u1eafc l\u1ef1c cho nh\u00e0 qu\u1ea3n l\u00fd"},"content":{"rendered":"\n<p><em>CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n \u0111\u01b0\u1ee3c xem nh\u01b0 c\u00e1nh tay \u0111\u1eafc l\u1ef1c h\u1ed7 tr\u1ee3 th\u00fac \u0111\u1ea9y doanh s\u1ed1 b\u00e1n h\u00e0ng, ti\u1ebfp th\u1ecb, t\u1ea1o m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 qu\u1ea3n l\u00fd c\u00e1c h\u1ee3p \u0111\u1ed3ng cho c\u00e1c c\u00f4ng ty b\u1ea5t \u0111\u1ed9ng s\u1ea3n \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c c\u00f4ng ty b\u1ea5t \u0111\u1ed9ng s\u1ea3n c\u00f4ng ngh\u1ec7 h\u00e0ng \u0111\u1ea7u. Trong b\u00e0i vi\u1ebft n\u00e0y, <a href=\"https:\/\/reti.vn\/blog\/\" target=\"_blank\" rel=\"noopener noreferrer\">RETI<\/a> s\u1ebd gi\u1ea3i \u0111\u00e1p nh\u1eefng th\u1eafc m\u1eafc c\u1ee7a b\u1ea1n \u0111\u1ecdc v\u1ec1 CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n v\u00e0 t\u1ea7m quan tr\u1ecdng c\u1ee7a n\u00f3.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" data-src=\"https:\/\/i.imgur.com\/0Yx3GDs.png\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><\/figure>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung b\u00e0i vi\u1ebft<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6a08702d53a2b\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a08702d53a2b\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/reti.vn\/blog\/crm-bat-dong-san-cong-cu-dac-luc\/#CRM_bat_dong_san_la_gi\" >CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/reti.vn\/blog\/crm-bat-dong-san-cong-cu-dac-luc\/#Loi_ich_ma_CRM_mang_lai_cho_bat_dong_san\" >L\u1ee3i \u00edch m\u00e0 CRM mang l\u1ea1i cho b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/reti.vn\/blog\/crm-bat-dong-san-cong-cu-dac-luc\/#Chuc_nang_cua_CRM_bat_dong_san\" >Ch\u1ee9c n\u0103ng c\u1ee7a CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/reti.vn\/blog\/crm-bat-dong-san-cong-cu-dac-luc\/#Quy_trinh_tong_quan_CRM_bat_dong_san\" >Quy tr\u00ecnh t\u1ed5ng quan CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/reti.vn\/blog\/crm-bat-dong-san-cong-cu-dac-luc\/#5_Phan_mem_CRM_tot_nhat_trong_linh_vuc_BDS\" >5 Ph\u1ea7n m\u1ec1m CRM t\u1ed1t nh\u1ea5t trong l\u0129nh v\u1ef1c B\u0110S<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/reti.vn\/blog\/crm-bat-dong-san-cong-cu-dac-luc\/#Top_Producer\" >Top Producer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/reti.vn\/blog\/crm-bat-dong-san-cong-cu-dac-luc\/#Followup_Boss\" >Followup Boss<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/reti.vn\/blog\/crm-bat-dong-san-cong-cu-dac-luc\/#Hubspot\" >Hubspot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/reti.vn\/blog\/crm-bat-dong-san-cong-cu-dac-luc\/#Contactually\" >Contactually<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/reti.vn\/blog\/crm-bat-dong-san-cong-cu-dac-luc\/#Wise_Agent\" >Wise Agent<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/reti.vn\/blog\/crm-bat-dong-san-cong-cu-dac-luc\/#RETI_chinh_thuc_ra_mat_nen_tang_rieng_danh_cho_Sales_Agents\" >RETI ch\u00ednh th\u1ee9c ra m\u1eaft n\u1ec1n t\u1ea3ng ri\u00eang d\u00e0nh cho Sales Agents<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CRM_bat_dong_san_la_gi\"><\/span>CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n l\u00e0 g\u00ec?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CRM l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Customer Relationship Management &#8211;&nbsp; Ph\u1ea7m m\u1ec1m qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng. V\u1eady CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n l\u00e0 g\u00ec? Th\u1ef1c ch\u1ea5t l\u00e0 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng to\u00e0n di\u1ec7n, l\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd c\u01a1 s\u1edf d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p>C\u00f4ng c\u1ee5 n\u00e0y ch\u1ee7 y\u1ebfu t\u1eadp trung c\u00e1c th\u00f4ng tin li\u00ean h\u1ec7 c\u1ee7a kh\u00e1ch h\u00e0ng, kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, v\u00e0 l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00f4ng ty b\u1ea5t \u0111\u1ed9ng s\u1ea3n v\u1edbi h\u1ecd. T\u1eeb \u0111\u00f3, c\u00f4ng ty s\u1ebd&nbsp; n\u1eafm b\u1eaft d\u1ec5 d\u00e0ng \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u01b0a ra nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c th\u00edch h\u1ee3p nh\u1eb1m gi\u1eef ch\u00e2n h\u1ecd.<\/p>\n\n\n\n<p>CRM ph\u00e1t tri\u1ec3n m\u1ea1nh tr\u00ean nhi\u1ec1u l\u0129nh v\u1ef1c nh\u01b0: truy\u1ec1n h\u00ecnh, du l\u1ecbch, gi\u1ea3i tr\u00ed,&#8230; M\u00e0 ngay c\u1ea3 tr\u00ean l\u0129nh v\u1ef1c b\u1ea5t \u0111\u1ed9ng s\u1ea3n n\u00f3 c\u0169ng r\u1ea5t ph\u00e1t tri\u1ec3n v\u00e0 tr\u1edf th\u00e0nh c\u00e1nh tay \u0111\u1eafc l\u1ef1c cho c\u00e1c c\u00f4ng ty b\u1ea5t \u0111\u1ed9ng s\u1ea3n, nh\u1ea5t l\u00e0 c\u00f4ng ty b\u1ea5t \u0111\u1ed9ng s\u1ea3n v\u1ec1 c\u00f4ng ngh\u1ec7 &#8211; g\u1ecdi t\u1eaft l\u00e0 c\u00f4ng ty proptech.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" data-src=\"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2020\/06\/37E2OPD-1-1024x683.png\" alt=\"crm-bat-dong-san\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/683;\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Loi_ich_ma_CRM_mang_lai_cho_bat_dong_san\"><\/span>L\u1ee3i \u00edch m\u00e0 CRM mang l\u1ea1i cho b\u1ea5t \u0111\u1ed9ng s\u1ea3n<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n gi\u00fap c\u00e1c doanh nghi\u1ec7p n\u1eafm b\u1eaft th\u00f4ng tin kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n<\/strong><\/p>\n\n\n\n<p>Th\u00f4ng qua CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n, c\u00e1c nh\u00e2n vi\u00ean s\u1ebd n\u1eafm b\u1eaft th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch t\u1ed1t h\u01a1n. T\u1eeb \u0111\u00f3, nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch&nbsp; h\u00e0ng c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn v\u00e0 cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p>H\u01a1n n\u1eefa, d\u1ef1a tr\u00ean s\u1ef1 hi\u1ec3u bi\u1ebft v\u1ec1 c\u00e1c k\u00eanh b\u00e1n h\u00e0ng t\u1ed1t nh\u1ea5t v\u00e0 h\u00e0nh tr\u00ecnh mua h\u00e0ng c\u1ee7a c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, b\u1ed9 ph\u1eadn Marketing c\u0169ng c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p><strong>CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n gi\u00fap n\u00e2ng cao n\u0103ng su\u1ea5t c\u00f4ng vi\u1ec7c&nbsp;<\/strong><\/p>\n\n\n\n<p>Thay v\u00ec ph\u1ea3i ph\u00e2n c\u00f4ng c\u00e1c c\u00f4ng vi\u1ec7c theo c\u00e1ch truy\u1ec1n th\u1ed1ng l\u00e0 s\u1eed d\u1ee5ng excel v\u00e0 nh\u1eafc nh\u1edf nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c b\u1eb1ng \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng nh\u01b0 tr\u01b0\u1edbc \u0111\u00e2y. B\u00e2y gi\u1edd, nh\u1edd c\u00f3 CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n, c\u00e1c th\u00f4ng tin v\u00e0 c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c l\u1ea1i th\u00e0nh m\u1ed9t c\u01a1 s\u1edf d\u1eef li\u1ec7u duy nh\u1ea5t, c\u00f3 th\u1ec3 truy c\u1eadp t\u1eeb nhi\u1ec1u n\u1ec1n t\u1ea3ng v\u00e0 \u0111\u1ecba \u0111i\u1ec3m, c\u00f3 th\u1ec3 truy xu\u1ea5t th\u00f4ng tin nhanh ch\u00f3ng d\u1ec5 d\u00e0ng. Do \u0111\u00f3, kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t v\u00e0 ph\u00e2n b\u1ed5 m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd cho t\u1eebng nh\u00e2n vi\u00ean.<\/p>\n\n\n\n<p><strong>CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n gi\u00fap n\u00e2ng t\u1ea7m m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng&nbsp;<\/strong><\/p>\n\n\n\n<p>Th\u1ea5u hi\u1ec3u, \u0111\u00e1p \u1ee9ng v\u00e0 l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng th\u00f4ng qua vi\u1ec7c n\u1eafm b\u1eaft th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n.<\/p>\n\n\n\n<p>\u0110\u1ed1i v\u1edbi l\u0129nh v\u1ef1c n\u00e0y, kh\u00e1ch h\u00e0ng s\u1ebd ph\u1ea3i b\u1ecf ra m\u1ed9t kho\u1ea3n v\u1ed1n l\u1edbn, do v\u1eady, h\u1ecd c\u1ea7n nh\u1eefng ph\u1ea3n h\u1ed3i nhanh ch\u00f3ng v\u00e0 k\u1ecbp th\u1eddi c\u00e1c v\u1ea5n \u0111\u1ec1, c\u00e2u h\u1ecfi c\u1ee7a m\u00ecnh. Kh\u1ea3o s\u00e1t cho th\u1ea5y, 80% kh\u00e1ch h\u00e0ng mong nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i trong v\u00f2ng 1 ti\u1ebfng.<\/p>\n\n\n\n<p>Kh\u1ea3 n\u0103ng ph\u1ea3n h\u1ed3i nhanh ch\u00f3ng l\u00e0 m\u1ed9t \u0111i\u1ec1u c\u1ea7n thi\u1ebft, n\u00f3 gi\u00fap cho c\u00e1c doanh nghi\u1ec7p b\u1ea5t \u0111\u1ed9ng s\u1ea3n t\u1ea1o \u0111\u01b0\u1ee3c ni\u1ec1m tin v\u00e0 thi\u1ec7n c\u1ea3m n\u01a1i kh\u00e1ch h\u00e0ng, t\u1ea1o d\u1ef1ng n\u00ean uy t\u00edn cho doanh nghi\u1ec7p. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n h\u1ed7 tr\u1ee3 b\u1ea1n trong vi\u1ec7c g\u1eedi c\u00e1c tin nh\u1eafn tr\u1ef1c ti\u1ebfp t\u1edbi kh\u00e1ch h\u00e0ng khi h\u1ecd \u0111ang c\u1ed1 g\u1eafng li\u00ean h\u1ec7 v\u1edbi b\u1ea1n, c\u0169ng nh\u01b0 nh\u1eafc nh\u1edf b\u1ea1n v\u1ec1 c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p><strong>\u0110\u1ea9y m\u1ea1nh doanh thu&nbsp;<\/strong><\/p>\n\n\n\n<p>M\u1ed9t h\u1ec7 th\u1ed1ng CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n gi\u00fap x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y doanh s\u1ed1 b\u00e1n h\u00e0ng c\u1ee7a c\u00e1c c\u00f4ng ty. Theo kh\u1ea3o s\u00e1t, c\u00e1c doanh nghi\u1ec7p s\u1eed d\u1ee5ng CRM s\u1ebd t\u0103ng doanh thu b\u00e1n h\u00e0ng l\u00ean 37%.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" data-src=\"https:\/\/i.imgur.com\/tTRpdhI.png\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Chuc_nang_cua_CRM_bat_dong_san\"><\/span>Ch\u1ee9c n\u0103ng c\u1ee7a CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Thu \u0111\u01b0\u1ee3c lead:&nbsp;<\/strong>lead \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, bao g\u1ed3m c\u00e1c th\u00f4ng tin v\u1ec1 kh\u00e1ch h\u00e0ng m\u1edbi ti\u1ebfp c\u1eadn qua c\u00e1c k\u00eanh truy\u1ec1n th\u00f4ng m\u00e0 c\u00f4ng ty x\u00e2y d\u1ef1ng. Ch\u1ee9c n\u0103ng n\u00e0y gi\u00fap chuy\u1ec3n \u0111\u1ed5i \u0111\u1ed1i t\u01b0\u1ee3ng ti\u1ec1m n\u0103ng th\u00e0nh kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p><strong>Customer\/ Contact\/ Organization (trong m\u1ed9t s\u1ed1 doanh nghi\u1ec7p B2B)\/ Account:&nbsp;<\/strong>Ch\u1ee9c n\u0103ng n\u00e0y c\u1ee7a CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 qu\u1ea3n l\u00fd th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty.<\/p>\n\n\n\n<p><strong>Potential\/ Opportunity:&nbsp;<\/strong>l\u00e0 ch\u1ee9c n\u0103ng gi\u00fap c\u00f4ng ty qu\u1ea3n l\u00fd \u0111\u01b0\u01a1c c\u01a1 h\u1ed9i c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p><strong>Qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c:&nbsp;<\/strong>CRM gi\u00fap qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c, \u0111\u1ed3ng th\u1eddi n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c khi ph\u1ea3i t\u01b0\u01a1ng t\u00e1c v\u1edbi l\u01b0\u1ee3ng l\u1edbn kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Quy_trinh_tong_quan_CRM_bat_dong_san\"><\/span>Quy tr\u00ecnh t\u1ed5ng quan CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" data-src=\"https:\/\/i.imgur.com\/PBS0kxC.png\" alt=\"crm b\u1ea5t \u0111\u1ed9ng s\u1ea3n\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/><\/figure>\n\n\n\n<p><strong>1. Chi\u1ebfn d\u1ecbch<\/strong><\/p>\n\n\n\n<p>\u1ede c\u1ea5p chi\u1ebfn d\u1ecbch, nh\u00e2n vi\u00ean marketing s\u1ebd th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn d\u1ecbch \u0111\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng th\u00f4 b\u1eb1ng c\u00e1c c\u00f4ng c\u1ee5 marketing nh\u01b0 email marketing, SMS marketing,&#8230;<\/p>\n\n\n\n<p><strong>2. Kh\u00e1ch h\u00e0ng Th\u00f4<\/strong><\/p>\n\n\n\n<p>Kh\u00e1ch h\u00e0ng th\u00f4i l\u00e0 danh s\u00e1ch kh\u00e1ch h\u00e0ng ch\u01b0a c\u00f3 t\u01b0\u01a1ng t\u00e1c ho\u1eb7c li\u00ean h\u1ec7 v\u1edbi c\u00f4ng ty. Theo \u0111\u00f3, nh\u00e2n vi\u00ean marketing s\u1ebd ch\u0103m s\u00f3c \u0111\u1ed1i t\u01b0\u1ee3ng n\u00e0y th\u00f4ng qua c\u00e1c chi\u1ebfn d\u1ecbch. Trong qu\u00e1 tr\u00ecnh n\u00e0y, kh\u00e1ch h\u00e0ng th\u00f4i s\u1ebd \u0111\u01b0\u1ee3c x\u00e1c th\u1ef1c v\u00e0 chuy\u1ec3n \u0111\u1ed5i th\u00e0nh kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n\n\n\n<p><strong>3. Kh\u00e1ch h\u00e0ng Ti\u1ec1m n\u0103ng<\/strong><\/p>\n\n\n\n<p>Sau khi c\u00f3 danh s\u00e1ch kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, nh\u00e2n vi\u00ean sales s\u1ebd ti\u1ebfp nh\u1eadn v\u00e0 ch\u0103m s\u00f3c \u0111\u1ed1i t\u01b0\u1ee3ng n\u00e0y th\u00f4ng qua c\u00e1c c\u00e1ch th\u1ee9c kh\u00e1c nhau nh\u01b0 meeting, g\u1ecdi \u0111i\u1ec7n, email, sms,&#8230;<\/p>\n\n\n\n<p><strong>4. C\u01a1 h\u1ed9i<\/strong><\/p>\n\n\n\n<p>Sau \u0111\u00f3, khi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u00f3 nhu c\u1ea7u v\u1ec1 g\u00f3i d\u1ecbch v\u1ee5, s\u1ea3n ph\u1ea9m c\u1ee7a c\u00f4ng ty, nh\u00e2n vi\u00ean s\u1ebd ti\u1ebfn h\u00e0nh t\u1ea1o ra v\u00e0 ch\u0103m s\u00f3c c\u00e1c C\u01a1 h\u1ed9i t\u01b0\u01a1ng \u1ee9ng:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>N\u1ebfu C\u01a1 h\u1ed9i \u0111\u00f3 c\u00f3 tr\u1ea1ng th\u00e1i l\u00e0 <em>Th\u1ea5t b\u1ea1i<\/em> th\u00ec nh\u00e2n vi\u00ean sale ti\u1ebfn h\u00e0nh \u0111\u00f3ng c\u01a1 h\u1ed9i \u0111\u00f3 l\u1ea1i.<\/li><li>N\u1ebfu C\u01a1 h\u1ed9i \u0111\u00f3 \u0111\u01b0\u1ee3c chuy\u1ec3n th\u00e0nh tr\u1ea1ng th\u00e1i: <em>\u0110\u1eb7t c\u1ecdc<\/em> ho\u1eb7c <em>Th\u00e0nh c\u00f4ng<\/em> th\u00ec h\u1ec7 th\u1ed1ng CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n s\u1ebd t\u1ef1 \u0111\u1ed9ng chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u00e0nh kh\u00e1ch h\u00e0ng ch\u00ednh th\u1ee9c. Trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i n\u00e0y, 1 ng\u01b0\u1eddi li\u00ean h\u1ec7 t\u01b0\u01a1ng \u1ee9ng s\u1ebd \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng t\u1ea1o cho h\u00e1ch h\u00e0ng \u0111\u00f3.<\/li><\/ul>\n\n\n\n<p><strong>5. Kh\u00e1ch h\u00e0ng ch\u00ednh th\u1ee9c<\/strong><\/p>\n\n\n\n<p>Kh\u00e1ch h\u00e0ng ch\u00ednh th\u1ee9c l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng \u0111\u00e3 c\u00f3 l\u1ecbch s\u1eed giao d\u1ecbch v\u00e0 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty.<\/p>\n\n\n\n<p><strong>6. Ng\u01b0\u1eddi li\u00ean h\u1ec7<\/strong><\/p>\n\n\n\n<p>N\u1ebfu kh\u00e1ch h\u00e0ng c\u00e1 nh\u00e2n th\u00ec ng\u01b0\u1eddi li\u00ean h\u1ec7 ch\u00ednh l\u00e0 kh\u00e1ch h\u00e0ng ch\u00ednh th\u1ee9c, c\u00f2n n\u1ebfu kh\u00e1ch h\u00e0ng l\u00e0 c\u00f4ng ty, doanh nghi\u1ec7p th\u00ec c\u00f3 th\u1ec3 c\u00f3 nhi\u1ec1u ng\u01b0\u1eddi li\u00ean h\u1ec7 cho m\u1ed9t c\u00f4ng ty\/ doanh nghi\u1ec7p \u0111\u00f3.<\/p>\n\n\n\n<p><strong>7. H\u1ee3p \u0111\u1ed3ng<\/strong><\/p>\n\n\n\n<p>Trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i th\u00e0nh kh\u00e1ch h\u00e0ng ch\u00ednh th\u1ee9c, nh\u00e2n vi\u00ean sales c\u0169ng t\u1ea1o 1 h\u1ee3p \u0111\u1ed3ng t\u01b0\u01a1ng \u1ee9ng.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" data-src=\"https:\/\/i.imgur.com\/q1D1Hzi.png\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Phan_mem_CRM_tot_nhat_trong_linh_vuc_BDS\"><\/span>5 Ph\u1ea7n m\u1ec1m CRM t\u1ed1t nh\u1ea5t trong l\u0129nh v\u1ef1c B\u0110S<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Top_Producer\"><\/span>Top Producer<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Top Producer \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u00e0 CRM d\u1eabn \u0111\u1ea7u trong t\u1ea5t c\u1ea3 c\u00e1c CRM \u0111ang c\u00f3 d\u00e0nh cho m\u1ea3ng b\u1ea5t \u0111\u1ed9ng s\u1ea3n. S\u1edf d\u0129 c\u00f3 v\u1ecb tr\u00ed n\u00e0y l\u00e0 do CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n n\u00e0y lu\u00f4n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt th\u00eam c\u00e1c t\u00ednh n\u0103ng \u0111\u1ec3 thu\u1eadn ti\u1ec7n cho ng\u01b0\u1eddi d\u00f9ng. N\u00f3 c\u00f3 nhi\u1ec1u \u1ee9ng d\u1ee5ng t\u00edch h\u1ee3p v\u1edbi nhi\u1ec1u ngu\u1ed3n n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n\n\n\n<p><strong>\u01afu \u0111i\u1ec3m:<\/strong><\/p>\n\n\n\n<p>\u2013 Gi\u00e1 th\u00e0nh r\u1ebb<\/p>\n\n\n\n<p>\u2013 C\u00f3 nhi\u1ec1u t\u00ednh n\u0103ng t\u1ed1t, c\u00f3 \u00edch cho ng\u01b0\u1eddi d\u00f9ng<\/p>\n\n\n\n<p><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/strong><\/p>\n\n\n\n<p>\u2013 Giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng l\u1ed7i th\u1eddi: Giao di\u1ec7n v\u00e0 c\u00e1ch tr\u00ecnh b\u00e0y c\u1ee7a CRM n\u00e0y kh\u00e1 l\u1ed7i th\u1eddi, kh\u00f4ng \u0111\u01b0\u1ee3c b\u1eaft m\u1eaft nh\u01b0 nhi\u1ec1u CRM kh\u00e1c.<\/p>\n\n\n\n<p>\u2013 T\u00edch h\u1ee3p nhi\u1ec1u t\u00ednh n\u0103ng: \u0110\u00e2y v\u1eeba l\u00e0 \u01b0u m\u00e0 c\u0169ng l\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a CRM. V\u1edbi nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ebf m\u1ea1nh v\u1ec1 c\u00f4ng ngh\u1ec7 th\u00ec s\u1ebd c\u1ea3m th\u1ea5y ti\u1ec7n v\u00ec c\u00f3 nhi\u1ec1u t\u00ednh n\u0103ng \u0111\u1ec3 s\u1eed d\u1ee5ng; tuy nhi\u00ean \u0111\u1ed1i v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi kh\u00e1c th\u00ec s\u1ebd m\u1ea5t th\u1eddi gian \u0111\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c c\u00e1ch n\u00f3 v\u1eadn h\u00e0nh.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Followup_Boss\"><\/span>Followup Boss<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Followup Boss l\u00e0 CRM th\u00edch h\u1ee3p cho ng\u00e0nh b\u1ea5t \u0111\u1ed9ng s\u1ea3n b\u1edfi n\u1ec1n t\u1ea3ng c\u1ee7a n\u00f3 gi\u00fap ph\u00e2n ph\u1ed1i th\u00f4ng tin t\u1edbi c\u00e1c team \u0111\u1ec3 nhanh ch\u00f3ng li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. CRM n\u00e0y c\u00f3 nh\u1eefng th\u00f4ng b\u00e1o b\u1eb1ng v\u0103n b\u1ea3n v\u00e0 email t\u1edbi cho nh\u00e2n vi\u00ean m\u00f4i gi\u1edbi ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 kh\u00e1ch h\u00e0ng ti\u1ec1m&nbsp; n\u0103ng \u0111\u00f3.<\/p>\n\n\n\n<p>M\u1ed9t trong nh\u1eefng \u0111i\u1ec3m m\u1ea1nh c\u1ee7a Followup Boss l\u00e0 b\u1ea1n c\u00f3 th\u1ec3 bi\u1ebft \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n \u0111\u1ebfn t\u1eeb k\u00eanh n\u00e0o. \u0110\u1ed3ng th\u1eddi c\u00f3 th\u1ec3 cho b\u1ea1n ngay l\u1eadp t\u1ee9c g\u1ecdi \u0111i\u1ec7n, nh\u1eafn tin v\u00e0 t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng qua m\u1ea1ng x\u00e3 h\u1ed9i. S\u1ef1 g\u1eafn k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft trong l\u0129nh v\u1ef1c b\u1ea5t \u0111\u1ed9ng s\u1ea3n.<\/p>\n\n\n\n<p><strong>\u01afu \u0111i\u1ec3m:<\/strong><\/p>\n\n\n\n<p>\u2013 Gi\u00fap c\u00e1c team li\u00ean quan nhanh ch\u00f3ng li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ec3 bi\u1ebfn th\u00e0nh kh\u00e1ch h\u00e0ng<\/p>\n\n\n\n<p>\u2013 T\u00ecm ra \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng \u0111\u1ebfn v\u1edbi b\u1ea1n t\u1eeb \u0111\u00e2u, qua k\u00eanh n\u00e0o<\/p>\n\n\n\n<p><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/strong><\/p>\n\n\n\n<p>\u2013 CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n n\u00e0y c\u00f3 gi\u00e1 th\u00e0nh kh\u00e1 cao<\/p>\n\n\n\n<p>\u2013 C\u00e1c t\u00ednh n\u0103ng nh\u1eafm \u0111\u1ebfn m\u1ee5c ti\u00eau theo nh\u00f3m: Followup Boss \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 nhi\u1ec1u nh\u00f3m c\u00f9ng l\u00e0m vi\u1ec7c v\u1edbi nhau ch\u1ee9 kh\u00f4ng l\u00e0m vi\u1ec7c theo t\u1eebng c\u00e1 nh\u00e2n, nh\u00f3m \u0111\u1ed9c l\u1eadp.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hubspot\"><\/span>Hubspot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>L\u00e0 1 CRM c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng cao nh\u01b0ng ho\u00e0n to\u00e0n mi\u1ebfn ph\u00ed ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf. B\u1ea1n ch\u1ec9 c\u1ea7n \u0111\u0103ng k\u00fd t\u00e0i kho\u1ea3n Hunspot \u0111\u1ec3 s\u1eed d\u1ee5ng.<\/p>\n\n\n\n<p><strong>\u01afu \u0111i\u1ec3m:<\/strong><\/p>\n\n\n\n<p>\u2013 Ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed<\/p>\n\n\n\n<p>\u2013 C\u00f3 c\u00e1c ch\u1ee9c n\u0103ng c\u01a1 b\u1ea3n c\u1ee7a CRM, ch\u1ea5t l\u01b0\u1ee3ng cao<\/p>\n\n\n\n<p><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/strong><\/p>\n\n\n\n<p><strong>\u2013&nbsp;<\/strong>\u0110\u00e2y kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t CRM \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang cho ng\u00e0nh b\u1ea5t \u0111\u1ed9ng s\u1ea3n, do \u0111\u00f3 n\u00f3 thi\u1ebfu m\u1ed9t v\u00e0i t\u00ednh n\u0103ng li\u00ean quan t\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Contactually\"><\/span>Contactually<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>L\u00e0 m\u1ed9t CRM d\u1ec5 d\u00e0ng v\u00e0 tr\u1ef1c ti\u1ebfp qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p>Contactually m\u1edbi xu\u1ea5t hi\u1ec7n tr\u00ean th\u1ecb tr\u01b0\u1eddng m\u1ed9t v\u00e0i n\u0103m tr\u1edf l\u1ea1i \u0111\u00e2y nh\u01b0ng n\u00f3 \u0111\u00e3 nhanh ch\u00f3ng ph\u00e1t tri\u1ec3n \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng CRM hi\u1ec7u qu\u1ea3 cho ng\u00e0nh b\u1ea5t \u0111\u1ed9ng s\u1ea3n. CRM \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u01a1n gi\u1ea3n gi\u00fap cho m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng s\u1eed d\u1ee5ng.<\/p>\n\n\n\n<p>CRM n\u00e0y gi\u00fap b\u1ea1n t\u0103ng chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng trong b\u1ea5t \u0111\u1ed9ng s\u1ea3n. Ch\u1ec9 c\u1ea7n b\u1ea1n cho t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00e0o c\u00f9ng m\u1ed9t nh\u00f3m, th\u00ec n\u00f3 s\u1ebd ch\u1ec9 cho b\u1ea1n bi\u1ebft nh\u01b0ng kh\u00e1ch h\u00e0ng n\u00e0o th\u01b0\u1eddng xuy\u00ean t\u01b0\u01a1ng t\u00e1c v\u1edbi b\u1ea1n v\u00e0 ng\u01b0\u1ee3c l\u1ea1i.<\/p>\n\n\n\n<p>C\u00e1c t\u00ednh n\u0103ng c\u1ee7a CRM n\u00e0y s\u1ebd \u1ea9n nhi\u1ec1u t\u00ednh n\u0103ng gi\u00fap b\u1ea1n kh\u00f4ng b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi v\u00f4 s\u1ed1 c\u00e1c th\u00f4ng tin, \u0111\u1ec3 t\u1eadp trung \u0111\u1ec3 ho\u00e0n th\u00e0nh vi\u1ec7c li\u00ean h\u1ec7 v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng quan tr\u1ecdng.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Wise_Agent\"><\/span>Wise Agent<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a CRM n\u00e0y \u0111\u00f3 l\u00e0 d\u1ec5 s\u1eed d\u1ee5ng. Wise Agent \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf chuy\u00ean bi\u1ec7t cho ng\u00e0nh b\u1ea5t \u0111\u1ed9ng s\u1ea3n, do v\u1eady b\u1ea1n s\u1ebd th\u1ea5y d\u1ec5 d\u00e0ng s\u1eed d\u1ee5ng v\u00ec nh\u1eefng t\u00ednh n\u0103ng m\u00ecnh c\u1ea7n \u0111\u1ec3 qu\u1ea3n l\u00fd \u0111\u00e3 c\u00f3 s\u1eb5n trong CRM n\u00e0y.<\/p>\n\n\n\n<p>Ngo\u00e0i ra n\u00f3 s\u1ebd gi\u1edbi thi\u1ec7u th\u00eam cho b\u1ea1n nhi\u1ec1u t\u00ednh n\u0103ng kh\u00e1c m\u00e0 m\u1ed9t nh\u00e2n vi\u00ean m\u00f4i gi\u1edbi b\u1ea5t \u0111\u1ed9ng s\u1ea3n c\u1ea7n \u0111\u1ec3 v\u1eadn h\u00e0nh c\u00f4ng vi\u1ec7c kinh doanh c\u1ee7a h\u1ecd.<\/p>\n\n\n\n<p>N\u1ebfu b\u1ea1n mu\u1ed1n t\u00edch h\u1ee3p email, l\u1ecbch, v\u00e0 c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c v\u00e0o c\u00f9ng m\u1ed9t ch\u1ed7 \u0111\u1ec3 qu\u1ea3n l\u00fd th\u00ec kh\u00f4ng n\u00ean b\u1ecf qua Wise Agent. \u01afu \u0111i\u1ec3m c\u1ee7a CRM l\u00e0 gi\u00e1 th\u00e0nh r\u1ebb.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" data-src=\"https:\/\/i.imgur.com\/VJg3Ujw.png\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><\/figure>\n\n\n\n<p>Qua \u0111\u00e2y, h\u1eb3n b\u1ea1n \u0111\u00e3 h\u00ecnh dung \u0111\u01b0\u1ee3c ph\u1ea7n n\u00e0o kh\u00e1i ni\u1ec7m v\u1ec1 CRM v\u00e0 c\u00e1c th\u00f4ng tin li\u00ean quan v\u1ec1 CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n. C\u00f3 th\u1ec3 n\u00f3i \u0111\u00e2y l\u00e0 c\u00f4ng c\u1ee5 r\u1ea5t quan tr\u1ecdng th\u00fac \u0111\u1ea9y ph\u00e1t tri\u1ec3n c\u1ee7a c\u00e1c doanh nghi\u1ec7p kinh doanh l\u0129nh v\u1ef1c b\u1ea5t \u0111\u1ed9ng s\u1ea3n Vi\u1ec7t Nam.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"RETI_chinh_thuc_ra_mat_nen_tang_rieng_danh_cho_Sales_Agents\"><\/span>RETI ch\u00ednh th\u1ee9c ra m\u1eaft n\u1ec1n t\u1ea3ng ri\u00eang d\u00e0nh cho Sales Agents<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Ng\u00e0y 10\/7 v\u1eeba qua, RETI \u0111\u00e3 ch\u00ednh th\u1ee9c cho ra m\u1eaft n\u1ec1n t\u1ea3ng RETI TMS d\u00e0nh ri\u00eang cho c\u00e1c Sales Agents, t\u1ea1i website <a href=\"https:\/\/tms.reti.vn\/\">tms.reti.vn<\/a>. \u0110\u00e2y l\u00e0 s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c RETI nghi\u00ean c\u1ee9u v\u00e0 ph\u00e1t tri\u1ec3n nh\u1eb1m gi\u00fap c\u00e1c Sales Agents c\u00f3 m\u1ed9t c\u00f4ng c\u1ee5 &#8220;all in one&#8221; \u0111\u1ec3 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n, t\u1eeb \u0111\u00f3 t\u1ea1o ra c\u01a1 h\u1ed9i t\u0103ng tr\u01b0\u1edfng v\u01b0\u1ee3t b\u1eadc. <\/p>\n\n\n\n<p>Theo \u00f4ng Ng\u1ecdc Nguy\u1ec5n, n\u1ec1n t\u1ea3ng TMS h\u01b0\u1edbng \u0111\u1ebfn t\u1ea5t c\u1ea3 nh\u1eefng chuy\u00ean vi\u00ean m\u00f4i gi\u1edbi trong ng\u00e0nh B\u0110S, v\u1edbi n\u1ec1n t\u1ea3ng n\u00e0y, ng\u01b0\u1eddi d\u00f9ng s\u1ebd \u0111\u01b0\u1ee3c cung c\u1ea5p m\u1ed9t ph\u1ea7n m\u1ec1m h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd v\u00e0 ph\u00e1t tri\u1ec3n c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3, gi\u00fap t\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i t\u1ed1i \u01b0u nh\u1ea5t, v\u00e0 c\u00f3 c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c ti\u1ebfp c\u1eadn nh\u1eefng d\u1ef1 \u00e1n \u0111\u1ed9c quy\u1ec1n s\u1edbm nh\u1ea5t. <\/p>\n\n\n\n<p>C\u1ee5 th\u1ec3, n\u1ec1n t\u1ea3ng RETI TMS \u0111\u01b0\u1ee3c trang b\u1ecb c\u00e1c t\u00ednh n\u0103ng: Qu\u1ea3n l\u00fd giao d\u1ecbch v\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng t\u1eeb b\u01b0\u1edbc thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng cho t\u1edbi khi k\u00fd H\u1ee3p \u0111\u1ed3ng, nh\u1eafc l\u1ecbch cho Sales Agents, chuy\u1ec3n tr\u1ea1ng th\u00e1i kh\u00e1ch h\u00e0ng \u0111ang khai th\u00e1c, theo d\u00f5i k\u1ebft qu\u1ea3 kinh doanh k\u1ecbp th\u1eddi, c\u1eadp nh\u1eadt b\u1ea3ng h\u00e0ng real time\u2026 Quy tr\u00ecnh x\u1eed l\u00fd tr\u00ean TMS ho\u00e0n to\u00e0n kh\u00e9p k\u00edn, gi\u00fap Sales Agents ghi nh\u1edb v\u00e0 kh\u00f4ng b\u1ecf s\u00f3t kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi khai th\u00e1c tri\u1ec7t \u0111\u1ec3 nhu c\u1ea7u ng\u01b0\u1eddi d\u00f9ng.<\/p>\n\n\n\n<p>Nh\u1edd nh\u1eefng t\u00ednh n\u0103ng n\u00e0y, TMS s\u1ebd gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00e0 c\u00e1c CRM kh\u00e1c ch\u01b0a h\u1ed7 tr\u1ee3 \u0111\u01b0\u1ee3c, nh\u01b0: Sales Agents c\u00f3 th\u1ec3 truy c\u1eadp gi\u1ecf h\u00e0ng nhanh ch\u00f3ng, minh b\u1ea1ch, theo d\u00f5i v\u00e0 qu\u1ea3n l\u00fd giao d\u1ecbch d\u1ec5 d\u00e0ng h\u01a1n, l\u01b0u tr\u1eef v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c. C\u00f3 th\u1ec3 n\u00f3i, v\u1edbi nh\u1eefng t\u00ednh n\u0103ng to\u00e0n di\u1ec7n, \u0111\u1ed9t ph\u00e1, RETI TMS hi\u1ec7n l\u00e0 s\u1ea3n ph\u1ea9m d\u1eabn \u0111\u1ea7u tr\u00ean th\u1ecb tr\u01b0\u1eddng t\u1eadp trung s\u1ed1 h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c cho c\u00e1c Sales Agent.<\/p>\n\n\n\n<p>Theo chia s\u1ebb t\u1eeb CEO c\u1ee7a RETI, trong t\u01b0\u01a1ng lai, RETI TMS s\u1ebd h\u01b0\u1edbng t\u1edbi ph\u00e1t tri\u1ec3n to\u00e0n di\u1ec7n t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng c\u1ee5 c\u1ea7n thi\u1ebft \u0111\u1ec3 nh\u00e0 m\u00f4i gi\u1edbi c\u00f3 nh\u1eefng c\u01a1 h\u1ed9i t\u0103ng tr\u01b0\u1edfng v\u01b0\u1ee3t b\u1eadc. \u0110\u1eb7c bi\u1ec7t, t\u00ednh n\u0103ng \u201c\u1ee8ng s\u1edbm hoa h\u1ed3ng\u201d v\u00e0 \u201dH\u1ecdc vi\u1ec7n RETI\u201d c\u0169ng s\u1ebd s\u1edbm \u0111\u01b0\u1ee3c ra m\u1eaft \u0111\u1ec3 mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m to\u00e0n di\u1ec7n cho ng\u01b0\u1eddi d\u00f9ng.<\/p>\n\n\n\n<p>Th\u00f4ng qua c\u00e1c c\u00f4ng c\u1ee5 CRM n\u00f3i tr\u00ean c\u00f4ng ty b\u1ea5t \u0111\u1ed9ng s\u1ea3n c\u00f3 th\u1ec3 t\u00ecm ki\u1ebfm \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, hay c\u00e1c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3, t\u1ea1o d\u1ef1ng m\u1ed1i quan h\u1ec7 m\u1eadt thi\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng. T\u1eeb \u0111\u00f3 \u0111\u1ea9y m\u1ea1nh ho\u1ea1t \u0111\u1ed9ng kinh doanh th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng kinh t\u1ebf c\u1ee7a doanh nghi\u1ec7p n\u00f3i chung v\u00e0 th\u1ecb tr\u01b0\u1eddng b\u1ea5t \u0111\u1ed9ng s\u1ea3n n\u00f3i ri\u00eang.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>RETI l\u00e0 C\u00f4ng ty ph\u00e2n ph\u1ed1i, ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ea7u t\u01b0 B\u0110S \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7. B\u1eb1ng s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa c\u00f4ng ngh\u1ec7 v\u00e0 con ng\u01b0\u1eddi, n\u1ec1n t\u1ea3ng giao d\u1ecbch B\u0110S online v\u00e0 ph\u01b0\u01a1ng th\u1ee9c offline, RETI ch\u1eafc ch\u1eafn mang l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111\u1ed9t ph\u00e1 cho kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 ch\u1ee7 \u0111\u1ea7u t\u01b0, gi\u00fap h\u1ecd mua \u2013 b\u00e1n giao d\u1ecbch B\u0110S d\u1ec5 d\u00e0ng, minh b\u1ea1ch v\u00e0 hi\u1ec7u qu\u1ea3. <br>Hi\u1ec7n nay, RETI \u0111\u00e3 v\u00e0 \u0111ang ph\u00e2n ph\u1ed1i r\u1ea5t nhi\u1ec1u d\u1ef1 \u00e1n l\u1edbn tr\u00ean c\u1ea3 n\u01b0\u1edbc, nh\u01b0: Sun Grand Boulevard, Sun Riverside Village, BRG Diamond Residence, Sun Grand City Thu\u1ef5 Khu\u00ea, Meyhomes Capital Ph\u00fa Qu\u1ed1c, Sun Grand City Feria H\u1ea1 Long, Sunshine Crystal River, Sun Onsen Village Limited Edition, Sun Grand City Hillside Residence, Vegacity Nha Trang&#8230;<br>Website:\u00a0<a href=\"https:\/\/reti.vn\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/reti.vn\/<\/a><br>Fanpage:\u00a0<a class=\"rank-math-link\" rel=\"noreferrer noopener\" href=\"https:\/\/www.facebook.com\/retiproptech\" target=\"_blank\">https:\/\/www.facebook.com\/retiproptech<\/a><br>Hotline: 098 712 6898<br>Email: support@reti.vn<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>CRM b\u1ea5t \u0111\u1ed9ng s\u1ea3n \u0111\u01b0\u1ee3c xem nh\u01b0 c\u00e1nh tay \u0111\u1eafc l\u1ef1c h\u1ed7 tr\u1ee3 th\u00fac \u0111\u1ea9y doanh s\u1ed1 b\u00e1n h\u00e0ng, ti\u1ebfp th\u1ecb, t\u1ea1o m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 qu\u1ea3n l\u00fd c\u00e1c h\u1ee3p \u0111\u1ed3ng cho c\u00e1c c\u00f4ng ty b\u1ea5t \u0111\u1ed9ng s\u1ea3n \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c c\u00f4ng ty b\u1ea5t \u0111\u1ed9ng s\u1ea3n c\u00f4ng ngh\u1ec7 h\u00e0ng \u0111\u1ea7u. Trong [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":7685,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[34],"tags":[223],"class_list":{"0":"post-7684","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-thi-truong-bat-dong-san","8":"tag-crm-bat-dong-san"},"external_url":"","featured_image_url":"https:\/\/reti.vn\/blog\/wp-content\/uploads\/2020\/06\/images.png","_links":{"self":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/7684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/comments?post=7684"}],"version-history":[{"count":0,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/posts\/7684\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media\/7685"}],"wp:attachment":[{"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/media?parent=7684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/categories?post=7684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reti.vn\/blog\/wp-json\/wp\/v2\/tags?post=7684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}